Real Estate Closing Specialist (Potential for Remote)

Employer
JetClosing - A Title Company
Location
Washington, DC
Posted
Sep 14, 2021
Closes
Sep 21, 2021
Ref
100104951
Function
Accountant, IT
Hours
Full Time
About JetClosing:We started with the knowledge and insight of a veteran title and escrow team, paired them with tech industry leaders, and gave them a clean slate - to build what title and escrow should be. We invented sophisticated back-office technology to streamline our closing process, and ensure every customer receives the same high level of service, every time. Then we created real-time views into that system with our mobile apps and desktop portal, so there's no guesswork or uncertainty.Our approach is simple. Title and escrow has transaction data, documents, and contacts. We know the transaction status. Why not share them, in real time, so we're all on the same page? The results speak for themselves - our customers are our biggest fans.Job Description:We are looking for a high-performing real estate professional, who is highly organized and client focused. The successful candidate will ensure the company meets or exceeds stated performance metrics, provide first class customer service, and ensure that everything needed from our real estate partners to close escrow is received in a timely manner.Role & Responsibilities:Build new orders, reviewing all details of the purchase and sale contractManage day to day processing of Escrow & Title transactionsParticipate in the refinement of existing workflows with an objective to optimize efficiency for the roleMeet daily productivity metrics and established internal/external SLAsReview Title Commitments for action items & red flags based on state requirementsPoint of contact for customer communication including incoming and outgoing calls and emailsProcess Closings in a multi-state closing environmentReview, update and process transactions to ensure best in class quality and performance. Provide excellent customer service to Lending & Real Estate professionals as well as end consumersSkills & Qualifications:Preferred 2+ years experience in the real estate industry (Title, Escrow, Realtor, Lending, etc.)Strong attention to detail and highly analytical in dissecting the conditions of real estate transactionsPositive attitude and enjoy working in a team environment. Sense of humor preferred. Passion for innovation and disposed to continually seek process improvement in all aspects of the title and closing industry.Ability to perform tasks relating to closing processing and administrative duties with minimal supervision. Ability to work well under pressure, meet deadlines, organize workload and maintain accurate files.Ability to communicate effectively both orally and in writing, in person and by telephone.High level of proficiency with general office applications. (ie MS Word, MS Excel) and comfort with learning new applications as required. Strong problem solving skills.Inherent comfort level working in a startup environment where refinements, re-dos, level headedness, optimization and future focused perspective are always needed/required. Perks and Benefits include:Medical, Dental and Vision (Company sponsors 100% employee premium, 75% premium for dependents)401K with company contributionEquity in the companyTransportation Stipend/Stipend for Working RemotelyParental LeaveGenerous Paid Time OffPowered by JazzHRXdiqZnYY2m