Retail Department Supervisor now hiring

Greenbelt, MD
Sep 19, 2021
Sep 21, 2021
Full Time
Retail Department Supervisor now hiring Brand: TJ Maxx Location: Greenbelt, MD, US Employment Type: Full-Time Employment Status: Regular Functional Area: Stores Retail Department Supervisor Full Time Now HiringJob Summary:Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store.Responsibilities:+ Role models exceptional customer service+ Creates a positive internal and external customer experience+ Promotes a culture of honesty and integrity; maintains confidentiality+ Takes an active role in training and mentoring Associates on front end principals using appropriate company resources and tools+ Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs+ Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates+ Addresses customer concerns and issues promptly, ensuring a positive customer experience+ Ensures Associates execute tasks and daily activities in accordance with store plan; reprioritizes as needed+ Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates+ Provides and accepts ongoing recognition and constructive feedback+ Partners with Management on Associate training needs to increase effectiveness+ Ensures adherence to all labor laws, policies, and procedures+ Promotes credit and loyalty programs during customer interactions+ Supports and participates in store shrink reduction goals and programs+ Promotes safety awareness and supports maintenance of a risk-free environment+ Performs other duties as assignedRequirements:+ Available to work flexible schedule to support business needs, including nights and weekends.+ Strong understanding of merchandising techniques+ Capable of handling multiple tasks at one time+ Strong organizational skills with attention to detail+ Ability to respond appropriately to changes in direction or unexpected situations+ Team player, working effectively with peers and supervisors to accomplish tasks+ Strong communication skills+ Ability to train others+ One year retail and 6 months of leadership experience.greenbelt