Employee Communications Specialist
- Employer
- Washington Metropolitan Area Transit Authority
- Location
- Washington D.C
- Closing date
- Sep 29, 2021
View more
- Industry
- Delivery and Transportation
- Function
- Communications
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
Job Details
Minimum Qualifications:
Education
- Bachelor's degree in Journalism, Marketing, English, Communications and/or Public Relations (PR), or related field
- In lieu of Bachelor's degree, high school diploma or (GED) equivalency and minimum four (4) years of related work experience in writing speeches, newsletter articles, brochures, short messages for electronic signage, blog entries, intranet pages, and other materials. Must also include the experience referenced in the next section.
Experience
- Minimum of seven (7) years' writing experience to include speeches, newsletters, articles, brochures, short messages for electronic signage, blog entries, intranet pages, and/or other materials.
Certification/Licensure
- N/A
Preferred
- Master's degree in Journalism, Marketing, English, Communications and/or Public Relations (PR)
- Exceptional editing and proofing skills
Medical Group:
Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.
Job Summary:
The Employee Communications Specialist role works within a fast-paced internal communication department for the benefit of the Authority. The primary function is to "tell the Metro story" to a target audience of approximately twelve thousand (12,000) employees with and without desktop access to the intranet. Our employees range from C-Suite Executives to Bus Operators and Mechanics. The Employee Communications Specialist's challenge is to break through the clutter and reach employees through various channels including video, emails and face-to-face meetings.
Essential Functions:
- Assists in the development and implementation of major internal communications initiatives that provide a clear understanding of the purpose and promotes the Authority's objectives and management priorities. The incumbent ensures that all communications channels are considered; including online, email, podcast, and posters and/or face-to-face.
- Researches, develops and implements timely employee communications through a variety of channels. Maintains a content calendar that includes impending milestones, events and strategic initiatives, to determine the best communication channel to use to reach a particular audience in a timely fashion.
- Identifies appropriate communications tools, tone and messages to simplify complicated subjects for employees, to ensure understanding and gain buy in by all audiences.
- Assists departments with communication needs, identifying key messages and writing content on issues affecting employees. This is achieved by utilizing consistency of tone and accuracy of language.
- Creates toolkits and templates that empower managers to engage employees and facilitate efficient execution of employee communications activities. This is done to help deliver corporate messages throughout the organization.
- Oversees and coordinates several employee recognition programs or other programs as required with the objective to increase and promote employee recognition and nominations.
- The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.
Evaluation Criteria
Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.
Evaluation criteria may include one or more of the following:
- Skills and/or behavioral assessment
- Personal interview
- Verification of education and experience (including certifications and licenses)
- Criminal Background Check (a criminal conviction is not an automatic bar to employment)
- Medical examination including a drug and alcohol screening (for safety sensitive positions)
- Review of a current motor vehicle report
Closing
WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.
This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.
Company
The Washington Metropolitan Area Transit Authority operates the second largest rail transit system and the fifth largest bus network in the United States. Safe, clean and reliable, "America's Transit System" transports more than a third of the federal government to work and millions of tourists to the landmarks in the Nation's Capital.
Metro has earned a worldwide reputation for security and architectural beauty. WMATA is clearly the employer of choice for over 10,000 area residents. The Authority was created in 1967 by an interstate compact to plan, develop, build, finance and operate a balanced regional transportation system in the National Capital area. Construction of the Metrorail system began in 1969. Four area bus systems were acquired in 1973. The first phase of Metrorail began operation in 1976. The final leg of the original 103-mile rail network was completed in early 2001. Metrorail now operates 83 stations. One line extension and three new stations are now under construction.
Metrorail and Metrobus serve a population of 3.4 million within a 1,500-square-mile area. The transit zone consists of the District of Columbia, the suburban Maryland counties of Montgomery and Prince George's and the Northern Virginia counties of Arlington, Fairfax and Loudoun and the cities of Alexandria, Fairfax and Falls Church. Overall, about 40 percent of the region's residents commute to work on Metro.
Metro and the federal government are partners in transportation. Half of the 83 Metrorail stations serve federal facilities and 36 percent of the local federal workforce uses Metro. We are committed to being an integral part of the Washington metropolitan area by ensuring the best in safe, reliable, cost-effective and responsive transit services, by promoting regional mobility and by contributing toward the social, economic and environmental well-being of our community. Employees are Metro.; We are committed to providing a working environment that fosters a high standard of performance, recognition for contributions and innovations, mutual respect and a healthy quality of life.
We are committed to developing ourselves through technology, training and education. We recognize our diversity as a source of strength that enables us to attain individual and Authority goals. In addition to competitive salaries, Metro employees enjoy a number of attractive benefits. These benefits include paid time off in the form of vacations, holidays and sick leave; medical, dental, life insurances as well as long term disability. Retirement is planned for through a defined contribution plan and a deferred compensation plan. Alternative work schedules, teleworking and free transportation on Metrorail and Metrobus make for an great benefits package for WMATA employees.Jump to our website to apply online for current openings and save the link for future vacancies as they occur.http://content.wmata.com/jobs/employment_opportunities.cfm
- Website
- http://www.wmata.com/
- Location
-
600 Fifth St. NW
Washington
DC
20001
US
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