Customer Service Representative

Location
McLean, VA
Posted
Sep 01, 2021
Closes
Sep 28, 2021
Ref
228867202109
Function
Administrative, Other
Industry
Other
Hours
Full Time
Job Summary/Company: Do you enjoy working with customers? Do you pride yourself on your great communication skills and commitment to detail in addition to being technically proficient? If so, read on! Our partner is seeking dedicated Customer Service Advocates to join their growing team. This entry-level, contract-to-hire role offers opportunity for exponential growth and the chance to build a rewarding career.
Responsibilities:
  • Answer Inbound calls from clients with questions or concerns
  • Handle customer concerns with empathy and a solution oriented mindset
  • Responds to client voice mails, emails, and/or faxes
  • Track and update customer files
  • Responsible for completing clerical duties for new client files
  • Enjoy a fast-paced environment in which the ability to work independently is highly valued and expected
  • Work on special projects as assigned by manager.
Qualifications/Background profile:
  • Background in customer service required
  • Strong attention to detail
  • Excellent verbal and written communication

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Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.

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