Bell Person (weekends) - Hotel Indigo

Chesapeake Hospitality
Baltimore, MD
Sep 17, 2021
Sep 20, 2021
Accountant, IT
Full Time
"Hip", "upscale", "jazzy" and "eclectic" are all words to describe the Hotel Indigo Baltimore Downtown. With a personality of its own, this 100 year hotel has been labeled as a historic landmark and is known for being home to the first YMCA in Baltimore.The Bell Person/Attendant is responsible for providing a memorable first and last impression to guests as they arrive and leave the hotel in the continuing effort to deliver outstanding guest service and financial profitability.+ Assist guests with taking their luggage and packages to their rooms after checking in. + Provide information to the guests regarding storage areas, restaurant hours of operation, vending machines, hotel events, directions etc.+ Organize and store luggage, according to guidelines.+ Answer guest questions regarding their hotel + Assist guests in arranging transportation + At departure, assist guest with taking luggage to the curb. + Maintain the cleanliness of the lobby and welcome area between housekeeping runs. + Report all suspicious persons or activities, hazardous conditions, etc. to the Safety/Security department.+ Provide guests with exceptional customer service.+ Support the department in any area that will improve guest service. + Must be ready to step in and support coworkers and team as needed to ensure efficient operation. + Perform duties, special assignments and projects as requested by management.+ Ability to attend to guests, associates and management in an attentive, friendly, courteous and service oriented manner which requires strong customer service and communication skills. + Must be able to speak, read, write and communicate in English to adequately perform the duties of the job.+ Outstanding organizational and time management skills.+ Ability to multitask and prioritize daily workload. + Must be energetic and able to work in a fast-paced environment. + Must be able to show initiative, including anticipating guest or operational needs.+ work varying schedules that include evenings, weekends, holidays and extended hours as business dictates.+ This position requires the exertion of up to 75 pounds of force and lifting up to 75 pounds occasionally. + This position is both indoors and outdoors and will subject the employee to hot or cold temperatures from environmental conditions and may require frequent use of devices such as radios. We offer competitive wages and benefits that include:PART-TIME BENEFITS+ 401k retirement plan+ Life Insurance+ Long Term & Short-Term Disability Insurance+ Discount travel program+ Growth opportunity in an evolving organization, and much more.FULL-TIME BENEFITS+ Medical, Dental & Vision Insurance+ Flexible Spending Account+ 401k retirement plan+ Long-Term & Short-Term Disability Insurance+ Life Insurance+ Tuition Reimbursement+ Paid Time Off+ Holiday Pay+ Discount travel program+ Growth opportunity in an evolving organization, and much more.Career opportunities are endless with Chesapeake Hospitality! With 30+ hotels and restaurants, we welcome the opportunity to develop, grow, promote, and transfer any of our associates to the career they want.FRONT OFFICE CAREERTelephone OperatorConcierge AttendantBreakfast Room AttendantReservations ManagerGift Shop AttendantParking Attendant / Valet / Shuttle DriverReservations AgentSwimming Pool GuardtoFront Desk Agent / Night AuditortoFront Desk / Night Audit SupervisortoFront Office ManagertoRooms Division Manager / Director of Guest ServicetoGeneral Manager / Assistant General ManagertoCorporate OperationsOr cross-train to any other department or position!Applicants must be authorized to work in the United States. Candidates who are offered a position must undergo a background check and drug screening.COVID-19We are committed to the health and safety of our associates and guests, and we adhere to CDC guidelines as well as state and local laws.EEO/ADA StatementChesapeake Hospitality is an equal employment opportunity employer, and all employment decisions are based on merit and the business needs of the company, and not race, color, citizenship status, national origin, ancestry, gender, sexual orientation, gender identity, age, religion, creed, disability, marital status, veteran status, genetic information, or any other factor protected by law.We comply with the law regarding reasonable accommodation for employees who qualify for accommodation. If you need an accommodation to complete an application, please contact the Human Resources office of the hotel/restaurant to which you are applying.Title for Job Advertisement: Bell Person (weekends) - Hotel Indigo Baltimore Requisition ID - Do not change: 2021-4046 External Company URL: Street: 24 West Franklin Street Post End Date: 10/1/2021