SummaryThis position is located in the Air Traffic Organization (ATO), Management Services, People Services Directorate, Policy Oversight Group. This Group is responsible for representing the ATO and for providing input to corporate Federal Aviation Administration (FAA) organizations on matters related to organizational realignment and reorganization; performance management; awards; records, directives and correspondence management. Learn more about this agency Responsibilities**Due to the Pandemic, and individual states with different phases of reopening, your report date to your official duty station/facility will be delayed until such time as employees are allowed to report to the workplace. You may telework up to the maximum extent possible, up to and including full time, until it is safe to relocate.**As a Management and Program Analyst, he/she applies knowledge of various analytical and evaluative techniques to assist in the development of survey requests, which asks for comments on FAA corporate administrative processes to assist in developing and implementing individual ATO administrative policies for programs such as awards, telework and records/directives management. He/she performs multiple and varying assignments under the limited direction of the Team Manager or more experienced professional. This work supports and is vital to the success of ATO administrative program that affect all ATO Service Units.He/she applies experience and advanced knowledge of qualitative and quantitative methods and techniques necessary to assess programs and recommend solutions to improve the effectiveness and efficiency of the assigned program area. He/she tracks and analyzes data to aid in developing performance metrics. Applies knowledge of project management sufficient to perform some leadership functions for small projects/programs or other work activities. He/she applies experience using automated tools, such as the Knowledge e Skills Network to compile and coordinate program input s from each ATO Service Units. He/she performs assignments that may require knowledge and experience working across functional and/or organizational lines.As an individual contributor, he/she applies analytical skill to analyze and evaluate the effectiveness of assigned ATO programs such as the awards, telework and directives/ records management programs. He/she applies knowledge of project requirements to respond to questions on program criteria and to explain the difference between programs. He/she collects and analyzes data to assist in the preparation and review of reports and material for internal management review and decision-making including graphs and charts, PowerPoint presentations, written responses etc. Applies skill and experience using the Microsoft Office Suite, including Excel, PowerPoint, Word, Visio, and various business analysis tools to aid in the development and importing of reports.Contacts typically are internal and external to AJG. He/she has regular contacts among ATO Service Units, customers, and other external parties to share information about the FAA/ ATO and to explain the applications of policies and procedures.Although established policies/procedure s provide guidance for most assignments, he/ she is allowed considerable discretion to select the most appropriate approach(es) or recommend new approaches. Assignments often require reviews of policies s and precedents under the limited guidance of a manager or other employee. He/she resolves most problems and work issues without the assistance of the team manager. He/she refers problems that require more attention to more experienced managers and professionals and may help them develop and recommend solutions.The Team Manager periodically reviews work typically at major milestones and at completion, for policy compliance and alignment with the requirements of projects and/ or other work activities.Travel Required Occasional travel - The job may require travel from time- to-time, but not on a regular basis. The travel may be for training or other work-related duties.Supervisory status No Promotion Potential NA Job family (Series) 0343 Management And Program Analysis Similar jobs Administrative Services Managers Analysts, Business Management Analysts, Management Analysts, Program Business Management Analysts Management Analysts Help Requirements Conditions of Employment US Citizenship is required. Selective Service Registration is required for males born after 12/31/1959. Must submit an SF50 (See Required Documents) Management may choose to interview all, some, or none of the referred candidates. This Level 1 (Low Risk) position requires favorable adjudication of a National Agency Check and Inquiries (NACI) background investigation prior to appointment. QualificationsTo qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-G, FG/GS-11 level. This experience is typically related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization.Specialized Experience is defined as:Experience using automated technology to gather and compile program inputs from ATO Service Units used in developing and importing reports.ANDExperience analyzing administrative policies and identifying problems to improve organizational effectiveness and efficiencies.You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered.Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.*Applicants who fail to demonstrate possession of any of the above criteria AND who do not provide the required documentation will receive no further consideration for this position.*Applicants may be asked to verify information on your application for employment with the FAA.**All qualification requirements must be met by the closing date of this vacancy announcement.**Eligible applicants meeting the minimum qualification requirements and/or selective placement factor(s) (SPF) may be further evaluated on the Knowledge, Skills and Abilities (KSA) and/or Quality Ranking Factor (QRF) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: (1) score order; (2) category grouping; (3) alphabetical; or (4) priority grouping, and referred to the selecting official for selection consideration.EducationEducation cannot be substituted for this position.Preview Job Questionnaire Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire. Additional informationWe may use this vacancy to fill other similar vacant positions.Position may be subject to a background investigation.A one-year probationary period may be required.The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. US Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.1. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant, you are NOT required to provide a narrative response in the text box listed below each KSA.In lieu of providing a KSA narrative response in the text box listed below each KSA section, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a human resource specialist as appropriate.2. This position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: is not a bargaining unit position.Links to Important Information: Locality Pay , COLA Read more How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses. Read more Background checks and security clearanceSecurity clearance Other Drug test required No Help Required DocumentsALL applicants MUST submit the following:(1) resume with complete work history; and(2) a copy of your most recent SF-50 (Notification of Personnel Action).*For guidance on how to create a Federal resume, visit to submit all required documents by the closing date will result in a finding of ineligible. We are not responsible for incomplete, illegible or missing documents.*Please DO NOT email your application documents. We cannot accept documents via the email system. Documents sent via email will NOT receive consideration.If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.If you are an FAA employee, you can access and print your SF-50 from the eOPF system SF-15 : Application for 10-Point Veteran Preference If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the US Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the US Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. Help BenefitsA career with the US Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.