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Master Technician

Employer
The Pep Boys - Manny, Moe & Jack LLC
Location
Arlington, VA
Closing date
Sep 20, 2021
Overview Precision Tune Auto Care began as a small tune up shop in Beaumont, TX in 1976 and has grown to more than 320 service centers operating in six countries. We are a recognized world leader in the automotive service industry and have been a top rated franchise 500 company for more than 30 years! Our service centers provide total car care, from oil changes to engine replacement, diagnostics, auto repair and scheduled maintenance. Our culture is focused on integrity, vehicle safety and customer care. Precision Tune Auto Care is owned by Icahn Enterprises LP ("Icahn Enterprises"; NASDAQ: IEP). Position Summary Responsible for the efficient diagnosis, repair, and preventive maintenance of vehicles along with replacement of general automotive parts and accessories. Partner with store management and the desk team to deliver superior service and education to customers on problems and proposed solutions for their vehicles. Duties & Responsibilities Ensure a thorough safety and mechanical vehicle inspection is completed and documented in the work order system for every car assigned to him/her that comes into the shop. Ability to communicate repairs that are necessary for the safety and operational efficiency of the vehicle to customers and management. Recommends additional repairs and services pertaining to scheduled maintenance, vehicle enhancements, and/or upgrades as appropriate. Adheres to MAP (UICS) standards. Conduct a wide variety of diagnoses and repairs; including but not limited to brakes, all tire related services, including mounting, balancing, and flat repairs, state safety and emissions testing (where required), fluid changes, steering and suspension, maintenance services, starting and charging. Responsible for securing vehicle during repairs and after repairs are completed. Maintain technical capabilities to ensure proficient, safe use of service equipment. Interprets and applies technical instructions in diagram and text form. Maintain company directed productivity, training development plan, and comeback performance levels. Approachable and knowledgeable resource regarding technical matters related to installation and proper application of parts and accessories, while also providing accurate and effective direction, advice and assistance to service advisors, other technicians, commercial, retail and parts associates, management, and customers. Partner with Management to produce a safe and healthy work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Expected to comply with loss prevention, safety, and environmental codes and ordinances. Knowledge, Skills, and Abilities Valid Driver's License. Successful completion of Background and Drug tests. 1-2 years of related experience in the automotive service environment. Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. ASEs required; ASE A1 through A8- Electrical and Engine Performance is strongly preferred; state certifications/licenses where required. Strong customer service skills. Strong verbal communication skills. Ability to work Days, Nights, Holidays and Weekends. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance. Frequent standing and walking for long periods of time. Frequent reaching overhead and below the knees, squatting, bending, stooping, kneeling, twisting. Possesses fine motor skills to safely operate tools. Climb up and down ladders to retrieve merchandise. Communicate effectively in person, by telephone, or by using telecommunications equipment. Enters and locates information on computer. Visually verifies information, often in small print. Safely operates a motor vehicle. #CB Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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