Supervisory Human Resources Specialist (chief)
* Duties Help Duties Summary This position is located in the Human Resources Operations Center (HROC). As the Chief of the Human Resources Operations Center, you will plan, coordinate, and consistently administer Human Resources Programs in accordance with USCIS requirements; develop policies, regulations, standard operating procedures and guidelines; develop and track performance measures and provide advice and guidance to senior management on Human Resources Program regulations, policies, legislation and principles. Learn more about this agency Responsibilities * Responsible for the management and technical direction of USCIS Human Resources Operations Center. * Leads over 150 Human Resources experts across four operational branches: Recruitment and Placement, Benefits and Retirement, Classification, and Employee Resources and Processing. * Ensures effective, accurate and efficient HR services to 20,000 employees across the agency from recruitment through retirement. * Serves as an expert consultant and advisor for all Human Resources and operational matters for the agency. * Designs and plans strategic initiatives, operational goals, and priorities in a dynamic human capital environment, with a focus on innovation and efficiency. * Liaises with other Federal agencies to coordinate on and address Human Resources related issues. Travel Required Occasional travel - Occasional travel may be required for this position. Supervisory status Yes Promotion Potential 15 * Job family (Series) 0201 Human Resources Management Similar jobs * Human Resources Managers * Human Resources Specialists * Managers, Human Resources * Managers, Personnel * Personnel Managers * Specialists, Human Resources * Requirements Help Requirements Conditions of Employment * You must be a US Citizen or US National to apply for this position * Successfully pass a Background Investigation including financial disclosure * You must pass a drug screening * You must submit resume and supporting documentation * Males born after 12/31/1959 must be registered with the Selective Service * Political appointees may require OPM approval before on-boarding The qualifications for this position must be met by 11:59 PM (Eastern Time) on the closing date of this announcement. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on the closing date of this announcement. This position is not in the bargaining unit. This position is not considered "essential" for purposes of reporting to work when the facility might otherwise be closed. Residency Requirement: There is a residency requirement for all applicants not currently employed by US Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a US Federal or Military employee serving overseas. Background Investigation:To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation. This may include a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. The background investigation process is initiated after a selection is made. For more information visit the OPM Mythbuster Page. If a SECRET or TOP SECRET clearance is needed or the position is designated a Sensitive National Security position, all selected candidates must meet the requirements for these clearances or Sensitive National Security position prior to placement AND maintain that level of clearance or national security eligibility while encumbering the position. Supervisory/Managerial Probationary Period: You may be required to serve a twelve-month probationary period upon appointment to this position. You may also be required to complete an appropriate supervisory training course within one year of assignment to this position. Qualifications GS-15: You qualify at the GS-15 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-14 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: * Providing strategic management and direction to all Human Resources operations; * Developing and assigning measurable operational goals and objectives for all of Human Resources operations; * Identifying efficiencies in the Human Resources operations and developing strategic action plans to effect change throughout the organization; * Managing Human Resources operational programs by monitoring and analyzing all personnel, financial, and material needs to ensure maximum cost effectiveness in the program's operation; * Interpreting regulations, policies and plans to determine impact and resolving controversial problems by developing Human Resources communication campaigns to keep the workforce informed with accurate and trusted about the agency's operational human resources activities; * Applying a wide range of qualitative and/or quantitative methods for researching, analyzing, and synthesizing Human Resources guidance, information and data to formulate recommendations governing the impact of Human Resources operational plans. The assessments for this job will measure: * Administration and Management * Customer Service * Decision Making * Human Capital Management * Influencing/Negotiating * Interpersonal Skills * Leadership * Managing Human Resources * Organizational Awareness * Planning & Evaluating * Problem Solving * Strategic Thinking Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to the closing date. Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant experience and education (if applicable), as it relates to this job opportunity announcement. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: * Job Title (include series and grade if Federal Job) * Duties (be specific in describing your duties) * Employer's name and address * Supervisor name and phone number * Start and end dates including month, day and year (eg June 18 2007 to April 05 2008) * Start and end dates for each grade/pay level if you've held a federal position. * Full-time or part-time status (include hours worked per week) * Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience:If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. National Service Experience (ie, volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (eg, Peace Corps, AmeriCorps) and other organizations (eg, professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience. Education EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.