Store Manager

Royal Farms
Westminster, MD
Sep 17, 2021
Sep 20, 2021
Full Time
The primary purpose of the Store Manager, know as the Store Leader in this job description, is to profitably lead the daily operations of a Royal Farms store. The ideal candidate for the Royal Farms team would be a person who would create a positive store culture by treating employees fairly and with respect. Additionally, they would be self-motivated, dependable, and able to work effectively in a fast-paced environment while maintaining 100% total customer focus and operational excellence.Duties and responsibilities Ensure every customer receives outstanding service by providing a friendly environment (greeting and acknowledging customers, maintaining outstanding standards, product knowledge, and all other components of customer service)Adhere to the execution of established Royal Farms rules, policies, procedures, and systemsSupport and follow all safety and loss prevention initiativesAssemble an effective retail team through recruiting, training and development, and timely performance feedbackImplement a strategy to maintain operational excellence and consistency in store cleanliness, food safety, merchandising, and just-in-time replenishmentMonitor and analyze business processes and results to profitably achieve Royal Farms goalsAdhere to company policy for checking in external and internal vendors Ensure the proper execution of all Royal Farms marketing programsConnect with the community in which we operate to establish positive relationshipsProvide leadership to their retail team members that ensures a pleasant customer service experienceConduct meetings with retail team members and encourage on-going open communication, feedback and follow-up Resolution oriented in all Employee Relations (ER) activitiesEnsure the compliance of Royal Farms policies, procedures, and systems (people, safety, assets, cash, etc.)Complete other tasks as assignedRequirementsThe ideal candidate for the Store Leader position must be at least 18 years old and will: Have consistently demonstrated strong leadership skillsUnderstand that their success depends on their teams success, aspiring to make the people around them better than they currently arePossess strong written, verbal, and interpersonal communication skillsPossess strong supervisory and organizational skillsHave at least 2 years fast food/retail management experience. Have earned a high school diploma or GED2-year college degree preferred Utilize basic business math and accounting skills, computer skills, and strong analytical and decision-making skills.Must be able to travel as requiredMust be available to work all shifts, weekends, and holidays based on business needs. Be ServSafe Certified currently or be able to become ServSafe Certified and maintain the certification. Must be certified within 6 months of placement into the position.Be able to lift and carry 50 lbsBe able to lift, bend, and stand as many as eight hours per day