Program Coordinator

Washington, DC
Sep 17, 2021
Sep 20, 2021
Program Manager
Full Time
Job DetailsLevel ExperiencedJob Location Washington, DC - Washington, DCPosition Type Regular Part-TimeEducation Level 4 Year DegreeTravel Percentage Up to 50% or as business needs requireJob Category Government - Federal Job Summary Chloeta is seeking multiple technical specialists to provide technical support services for response and recovery missions for a government client. Support will be provide to the client, its directorates, regional offices, and field components. Tasks will include (but not be limited to) the following areas: Program Analysis, Assessment and Management Support Training Development and Assessment Doctrine, Guidance and Tools Development Web-Based, Technology and Communications Support Development Cadre Development and Cadre Management Support Recovery Field Operations SLTT Technical Support Regional Support Supervisory Responsibilities None Duties/Responsibilities Program Analysis, Assessment and Management Support Conduct Performance Management, Audits, Analysis and Studies (technical expertise beyond ours or a need for third party) Provide support to RSFLG, interagency assessment and policy analysis. Capabilities to support strategic approach to sequencing and policy analysis. This includes support to Disaster Funding Sequencing and Policy Analysis RSFLG Subgroup. Contractor support is needed for the Disaster Funding Sequencing and Policy Analysis RSFLG Subgroup, specifically with regards to assisting FEMA with the analysis, coordination and development of a federal funding roadmap that captures available federal resources and key integration points for reaching recovery outcomes. Provide support to Project/Program Executive Management (PEO) efforts Identify, collect, validate and analyze of existing program administrative and survey data for use as indicators of the pre-disaster and post-disaster conditions of survivors and communities and the outputs and outcomes of federal and SLTT recovery programs. Indicators may be national in scope or offered as a menu of potentially useful measures to field leadership and SLTT stakeholders, with data sources and instructions for use. Identify and recommend of new data elements/indicators for collection by program administrative data systems or surveys which would enable better monitoring of recovery outcomes for SLTT communities and survivors. This would involve review of the state of academic disaster recovery literature and of existing administrative data systems and surveys. Ensure capability to design and create data models, decision-support tools and interactive dashboards of output and outcome indicators for data-driven decision-making. Provide support for strategic-level and holistic evaluation of existing training, tools, tactics and other methods of implementing national recovery programs. This includes quantify impact financially / value added to investment. Conduct cost benefit analysis of program investments to support decision making. Support the development of national metrics, measures, value added analysis. Produce reports that summarize outcomes analysis and national/regional accomplishments demonstrating value added Training Development and Assessment Provide assistance for the development of national-level courses across the interagency, in support of specific agencies recovery roles targeting state, local, tribal, and territorial (SLTT) audiences, and to reinforce a training cadre of disaster support reservists and other personnel. Conduct peer-to-peer forums to share knowledge and explore in what conditions do people learn most effectively. Support the development of products and job aids to use within training courses, such as but not limited to exercises that focus on major operational concepts and principles related to disasters: hurricane, flooding, tornadoes, drought. Doctrine, Guidance and Tools Development Review current doctrine materials to determine where duplications and/or gaps exist and coordinate all doctrinal development efforts within ORR. Support the development of analytical products in support of agency or doctrinal initiatives Provide expert facilitation and product development in support of senior leader or agency initiatives Plan and execute support of workgroups and workshops Support comprehensive ORR doctrine development to address diverse component needs, that may include but not limited to the following: National Disaster Recovery Framework Disaster Survivor Assistance Direct Housing Community Lifelines Outcome-Driven Recovery Web-Based, Technology and Communications Support Development Provide expertise to develop and enhance FEMA internal and external website pages using all available technology to improve usefulness for end customers including integration with geospatial and other data sources, use of database driven websites and other means to improve accessibility of information and data to end users. Support the development of a variety of graphically appropriate, 508 compliant products that convey appropriate messages to well defined end user audiences across federal, state, local, tribal territorial, private sector, non-governmental, professional and internal FEMA audiences. Support the development of compelling case studies, video products, publications and brochures to communicate key messages for recovery programs and integrate outcome driven recovery. Provide support for the development of structure and content approach for MAX TRAX to ensure effective implementation of FEMA doctrine, guidance and tools. Cadre Development and Cadre Management Support Support the development of cadre management plans to outline processes and procedures needed to manage and coordinate the NDRS and FOD/Operational Coordination Division cadre hiring, training, coordination/communication, operational deployment, and FQS programs. Support the development of a pilot course with scenarios addressing both Response and Recovery activities; to include a plan of instruction, instructors guide, and student manual, including visual aids. Create and conduct pre- and post-testing to establish a knowledge baseline and determine effectiveness of instruction. Create electronic and hard copies of the course materials (all materials must be Section 508 Compliant). Recovery Field Operations SLTT Technical Support Assessment of Capacity Gaps: Assess capacity gaps in the ability of SLTTs to address recovery and identify solutions to fill those gaps. The nature of capacity gaps at the state and territorial level may include lacking ability to support localities in the recovery process, or misunderstandings about how and when to plan for the delivery of federal funds, such as Community Development Block Grant Disaster (CDBG-DR), in addition to misunderstanding how those funds can be strategically used to support multiple recovery outcomes. At the local and tribal level, capacity gaps may include lacking ability to undertake a recovery planning process or misunderstanding the requirements of FEMA programs such as Public Assistance (eg, procurement, documentation, etc.). The contractor should have capability to evaluate local planning, plan integration, capability to manage grants and recovery processes, and governmental structure and finances. CPCB RSF Coordination Support. Analyze, recommend, and provide support for coordination regarding who, when and how to engage the Interagency, state and other organizations to bring to bear partners best suited to address planning and recovery management gaps. Community planning and capacity building support course of action development. Evaluate and develop courses of action to support communities or tribes that may require planning or capacity building assistance from FEMA, CPCB partners or other actors. Outcome driven recovery solutions planning and technical support. Provide planning, evaluation, benefit-cost analysis, and subject matter expertise to support community-wide, system-level (ie transportation network or school district) or project-level development of outcome-driven solutions to recovery challenges identified in the disaster area. Provide planning expertise with capability to analyze problems, engage stakeholders, facilitate conflict resolution, and aid issue, system, project owners in developing implementable solutions that address larger long-term outcomes. Provide expertise in holistic problem solving encompasses but is not limited to recovery areas of housing; economic development; sustainability, natural and cultural resources; government administration, disadvantaged populations; infrastructure systems; and health, social, community, and education services, and other areas. Capacity building peer to peer and training support. Provide subject matter expertise, and qualified trainers to support delivery of peer to peer consultations and post event training. Formal trainers should meet EMI training delivery standards and be familiar with the training material, to support CB delivery of training courses which may include Recovery Management Training, Just-in-time Training, customized capacity building training (such as build code enforcement, government administration, grants management, and existing EMI courses. o Personnel providing subject matter expertise need not possess formal instructional capability, however this expertise must include local or tribal peer officials with prior recovery experience that will provide necessary subject matter content and credibility for the training delivery. Provide train the trainer, so that SLTT stakeholders not only participate in the trainings delivered but are also prepared to deliver future trainings, potentially without FEMA support. Regional Support Provide recovery operational planning expertise to support regional all hazards and other regional planning and exercises, Provide support to recovery FEMA Integration Team members for SLTT recovery preparedness/capability development. Technical Capabilities Governance and Policy Planning Analysis/ Analytics Predictive modeling Adult learning Metric and outcome indicators Technical writing and editing Graphic development and visual communications and web-development Recovery and Redevelopment Subject Matters Performs other related duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Required Skills/Abilities Support after-action reviews of disaster recovery operations. Support continuity of operations and devolution planning. Develop and deliver innovative methods for technical assistance. Support analysis or disaster impacts. Perform and deliver gap analysis and deliver training programs and materials. Develop and deliver Office of Response and Recovery doctrine. Provide qualified personnel. Be able to deploy within 48 hours of assignment. Excellent organizational skills and attention to detail. Excellent written and verbal communication skills. Ability to demonstrate an intermediate to advanced knowledge level of Microsoft Office Applications (Word, Excel, Outlook, and PowerPoint), as well as, the ability to learn other company computer applications. Physical Requirements Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at a time. Travel This position requires up to 50% travel. Work Authorization/Security Clearance (if applicable) May be subject to a Security Clearance and/or background check due to the nature of the work of Chloeta. Emergency Assignment Every Chloeta employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions. Chloeta provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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