ConcertoCare: Home Care Coordinator (Rn)
Description:The Home Care Coordinator/Supervisor of Cherry Blossom PACE (CBP) is responsible for assuring and maintaining that high quality care is provided to participants in their homes, through a variety of measures. The supervisor effectively directs non-licensed nursing staff in the coordinated delivery of care to participants. The supervisor is responsible for conducting annual competency reviews of home care nursing assistants and for coordinating the nursing assistants schedule for delivery of care to participants in the home. The supervisor conducts regular review of the nursing assistant documentation records and assures that all care is provided according to the patient- centered, coordinated care plan.SPECIFIC DUTIES AND FUNCTIONS:Oversees nursing assistant staff members in the performance of all duties.Collaborates with the home care staff as well as all members of the Interdisciplinary Team in developing the participant's plan of care.Evaluates the care performed in the home through joint supervisory visits with non-licensed nursing staff.Enforces CBP policies and procedures in the provision of care with all home care staff members.Completes written performance evaluations on all home care nursing assistants on an annual basis and keeps the appropriate staff members informed of disciplinary proceedings as they occur.Reports and follows up appropriately with any unusual occurrence according to CBP policy.Reports and follows up on participant concerns appropriately and in a timely fashion, according to CBP policy.Performs annual competency testing for all nursing assistants and assures those staff members who do not demonstrate competency are suspended from specific tasks until competency is demonstrated.Develops and maintains schedules for nursing assistants to achieve minimum productivity standards. Maintains nursing assistant productivity through tracking of submitted paperwork, and schedules work accordingly. Communicates problem trends to staff members as they occur and holds staff accountable for weekly productivity.Provides ongoing communication and direction for nursing assistant field staff when problems arise.Maintains accurate records of staff member disciplinary proceedings as they occur and follows all steps in the disciplinary process.Communicates regularly with nursing staff regarding progress toward achieving desired outcomes, or changes needed to the care plan and assists in communicating this information among members of the Interdisciplinary Team (IDT).Maintains all standards of nursing practice and follows CBP policies/procedures in the review of delivered care or in the provision of care. Leads and monitors non-professional staff in the delivery of nursing care to the participant.Advocates to others on behalf of the participant and demonstrates accountability in resolving participant concerns or issues.Understands, complies with, and promotes the Participant Bill of Rights. Also assesses and works toward achieving high levels of participant satisfaction.The supervisor may provide after-hours on-call medical assistance on a rotating basis via phone triage or after-hours home visits to participants as needed.Participation in quality investigation activities to help identify opportunities for improvement with focus on participant care and safety.Participation in various committees and workgroups within CBP as assigned by their leader.. Requirements:Assumes responsibility for self- development through continuing education, utilizing resources within the health care system or elsewhere; promote professional behavior and growth to home care staff by serving as a role model within the health team.Must be a Registered Nurse with current Virginia licensure. Previous supervisory experience preferred, or demonstration of progressive leadership responsibility is also preferred.The ability to establish and maintain interpersonal and interdepartmental relationships.The ability to apply principles of adult learning in planning and implementing educational activities.The ability to lead and direct nursing assistants in the delivery of care.Participates in and/or facilitates QI projects resulting from data analysis.Assists with the implementation of nursing research studies.Reviews current periodical literature relevant to the general practice of nursing as well as information pertaining to the PACE model of care.Ensures adherence to departmental and external standards in the provision of quality-focused care by attendance at professional meetings/committees and review of national standards of practice. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. ConcertoCare is an Alcohol/Drug/Smoke-Free WorkplacePHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.