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This job has expired

Sales Specialist

Employer
Sunrise Senior Living
Location
Mclean, VA
Closing date
Sep 18, 2021

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Industry
Other
Function
Sales
Hours
Full Time
Career Level
Experienced (Non-Manager)
Overview"Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an environment that feels like home. Our focus is doing what's right for the resident. For me, that's a big breath of fresh air."Sunrise LeaderThe Sales Specialist for New Community Openings is responsible for supporting the marketing and sales planning and execution for the new communities to which they are assigned. The Sales Specialist (NCO) is delegated significant and discretionary powers to market their assigned communities. Individuals are expected to customarily and regularly exercise discretion and independent judgment in administering the business affairs of their assigned communities that relate to marketing and sales. The Sales Specialist is expected to perform the role of the Director of Sales at their assigned communities. This includes developing a Phased Pre and Post-Opening Sales Plan, managing the lead database, and advancing leads through the sales process with the objective of reaching budgeted occupancy and revenue goals.ResponsibilitiesResponsibilities:As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. Every year, team members are assigned required training that applies to their role to ensure that these standards are always met. The unique responsibilities for this role include but are not limited to the essential functions listed below:Essential Duties: PeopleProvides one-to-one support to DOSs as assigned by their Regional Director of SalesEnsures that all team members in the community understand that sales is everyone's responsibility and are knowledgeable and trained in their role of Marketing and SalesProvides marketing and sales leadership to all team membersDelivers training on sales-related topics as directed by their Regional Director of SalesDemonstrates a strong understanding of the senior care market and Sunrise's niche in that market, especially the local competitive environmentEnsures that all model rooms meet guidelines in terms of layout and dA$ (C) corReviews and facilitates the Move-In Packet with the resident and /or familyFacilitates and coordinates the Resident Assessment with Resident Director of Care, Assisted Living Coordinator and/or Reminiscence CoordinatorOversees and manages the move-in process as outlined in the Resident Move-In and the Suite Readiness checklistsEnsures all Sunrise and state mandated paperwork and forms are completed on or before the move-in date by the family and/or residentOverall oversight of the resident's administrative files to ensure fully prepared according to Sunrise and state specific regulatory requirementsEssential Duties: ProfitAssists in the presentation and value of Sunrise's products and services for our residents, families and team members and targeted referral sourcesUnderstands and manages the department budget to include labor and other expenses and its impact on the community's bottom lineReviews monthly financial statements and implements plans of action around deficienciesStudies the market and contributes to the creation of a dynamic, successful Quarterly Sales PlanUses discretion and independent judgment in identifying referral sources and how much time to devote to particular marketing strategiesMaintains a thorough working proficiency of Customer Relationship Management (CRM) lead tracking database and keeps all contact records currentBuilds customer focused relationships by advancing the lead through the sales process and gaining customer commitmentStrives to meet/exceed targeted occupancy & salesLeverages multiple revenue drivers (pricing, inventory, services, etc) that drive the top lineGenerates leads and move-ins from targeted referral sourcesPlans and executes presentations to professionalsPlans call objectivesClearly articulates the benefits of referring to Sunrise Senior LivingCreates, updates and implements Quarterly Sales Plan while assigned to that communityAssists community in conducts bi-annual competitive market research ranking and analysis and accurately reports data on the competitor tracking formUnderstands competitive opportunities & threats and presents strategic alternatives to combat these to the Executive Director and regional sales leadershipProcess and submits monthly expenses and budget data timely per Sunrise policies and internal business controlsUnderstands the internal cost associated with all Sunrise resident care programsEssential Duties: Leadership & DevelopmentPartners in the delivery and participation in Learning Channel Training and self-study programs during the required timeframeDevelops a working knowledge of state regulations and ensures complianceAttends regular meetings; Stand Up, Cross Over, Department Head Meetings, Town Hall, Quality Improvement, and others as directed by the Executive DirectorKeeps abreast of professional developments in the field by reading, attending conferences and training sessionsQualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.College degree preferredSuccessful marketing and sales experience within Sunrise Senior Living or similar industry experienceGoal achievement orientedAbility to handle multiple prioritiesAdaptable to a variety of community environmentsPlanning and negotiating skillsAbility to effect changePossess written and verbal skills for effective communication and the ability to facilitate small group presentationsCompetent in organizational, time management skillsDemonstrates good judgment, problem solving and decision making skillsAbility to customarily and regularly exercise discretion and independent judgmentProficient in computer skills, Microsoft Office (Windows, Outlook, Excel) & Sunrise applications with the ability to learn new applicationsWillingness to work independently with little to no day to day supervisionAbility to travel 100% of time within North America unless otherwise indicatedAs applicable, Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description, understand the key essential duties for safety & regulatory complianceAbility to work weekends, evenings, flexible hours, available for our customers at peak service delivery days and timesSunrise maintains a safe and drug-free work environment and all offers of employment with Sunrise are conditioned on submitting to and successfully completing and passing a background check and drug test.Sunrise Senior Living offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. Team members may also be eligible to receive a bonus based on their position. Some leadership roles are eligible to receive annual bonuses. All team members have the potential to receive spot bonuses and other incentive awards.QualificationsSunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise.At Sunrise, you will Make a Difference Every DayWe are passionate about our mission "A cents € to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest.Be Part of a Uniquely Supportive CommunityThe care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best.Ignite Your PotentialWe believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals.Apply today to learn why Sunrise Senior Living is a certified Great Place to WorkA' (R)

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