Program Specialist

Employer
USAJobs
Location
Washington, D.C
Posted
Sep 16, 2021
Closes
Sep 18, 2021
Function
Program Manager
Hours
Full Time
Duties

Summary

This position is in Audit Resolution and Compliance (ARC) within Federal Employee Insurance Operations (FEIO), in Healthcare and Insurance (HI), OPM. ARC is an agent of FEIO's Contracting Office, managing the audit resolution process and helping to ensure contract compliance. You will provide operational and technical support and expertise, performing broad analytical, research and project management duties that impact HI's benefit program administration.
Learn more about this agency

Responsibilities

  • Develop, interpret, and apply program and contracting requirements as they relate to the administration of Federal insurance programs.
  • Partner with various stakeholders to prepare, update, circulate and validate a variety of recurring and ad hoc reporting requirements.
  • Maintain appropriate records and timelines to facilitate timely, accurate, task completion of future activities.
  • Represent ARC, FEIO and/or HI, incumbent has primary responsibility for tracking, stakeholder coordination, data gathering, compilation, reporting, review and presentation of required reports.
  • Lead negotiations to gain consensus and facilitating resolution across a diverse set of stakeholders.
  • Prepare position papers, technical memoranda, and procedural guidance documents on program matters that may have a substantial impact on federal insurance program operations.
  • Train, coach and guide in work that supports ARC's mission, vision and values.
  • Function as a project participant or lead, developing strategy for improving existing process, and methodologies between ARC and others.
  • Reviewing and evaluating reports, spreadsheets and submissions by insurance carriers or other stakeholders.
  • Initiating and developing oral and written updates and responses to various stakeholders on audit findings and resolution issues in meetings, conferences and settlement negotiations.
  • Performance of assignments that include managing multiple competing priorities and creating project plans, corrective action plans, or resolution paths to complete assignments in a timely manner.


Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status
No

Promotion Potential
None

Requirements

Conditions of Employment

  • Must be a U.S. Citizen or National
  • Males born after 12-31-59 must be registered for Selective Service
  • Suitable for Federal employment, determined by a background investigation
  • May be required to successfully complete a probationary period


Qualifications

For the GS-14: You must have one year one year of specialized experience at the GS-13 grade level (or equivalent) in the Federal Service that demonstrates all of the following:
  • Tracking, compiling, analyzing, reporting, and presenting data for various required reports such as Agency Financial Report, Improper Payments, Internal Controls or other similar reports.
  • Researching legal and contractual or complicated issues and providing an assessment and recommended approaches based on the implications and financial impacts of findings and resolution options.
  • Leading projects or teams of broad, programmatic scope or significant impact.
  • Demonstrated knowledge of employee health benefits programs (health, dental, vision, life, flexible spending etc.).
You must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Additional information

Relocation expenses will not be paid. Current OPM employees may qualify as an exception.

Incentive payments may be considered.

This job opportunity announcement may be used to fill additional similar vacancies across OPM.

If you are unable to apply online or need to fax a document that you do not have in electronic form, view the following link for information regarding an Alternate Application: https://help.usastaffing.gov/Apply/index.php?title=Alternate_Application_Information

If you are a veteran and you are claiming 5-point veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility.
If you are a veteran and you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference click here .

Males born after 12-31-59 must be registered or exempt from Selective Service (see https://www.sss.gov/Home/Registration ).

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

For Category Rating: Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility. Qualified candidates will be assigned to one of the three quality categories: Qualified, Well Qualified, or Best Qualified. Qualified Category = Does not exceed the basic qualifications requirements described in the "Qualifications" section of this announcement. Well Qualified Category = Meets the basic qualifications requirements described in the "Qualifications" section of this announcement and demonstrates proficiency in the Critical Competencies defined below. (This category must be met to be considered under ICTAP procedures) Best Qualified Category = Meets the basic qualifications requirements described in the "Qualifications" section of this announcement and excels in the Critical Competencies defined below. The category assignment is a measure of the degree in which your background matches the competencies required for this position.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
  • Analytical Skills
  • Knowledge of Federal Benefits Programs
  • Oral Communication
  • Writing


The Category Rating Process does not add veterans' preference points or apply the "rule of three," but protects the rights of veterans by placing them ahead of non-preference eligible within each category. Preference eligibles who meet the minimum qualification requirements and have a compensable service-connected disability of at least 10 percent or higher will be listed in the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher).

Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position with a score of 80 or above based on the competencies listed above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp .

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Position sensitivity and risk
High Risk (HR)

Trust determination process
Suitability/Fitness

Required Documents

To apply for this position, you must provide a complete Application Package which includes:
  • Your Resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.
  • Other supporting documents:
    • Cover Letter, optional
    • Veterans' Preference documentation, if applicable (e.g. DD-214 Member Copy 4 showing type of discharge/character of service; Current Active Duty members must submit a certification of expected discharge or release from active duty under honorable conditions dated within 120 days; SF-15 Form and related documentation; VA letter.)
    • Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
    • Worker's Compensation Separation: Agency certification of inability to place employee AND Notification of Separation OR Separation SF-50.
    • Disability Annuity Termination: Notification from OPM of disability annuity termination AND Separation SF-50 of the last position held.
    • Military Reserve or National Guard Technician Special Disability Retirement Annuity under 5 U.S.C. 8337(h) or 8456: Certification of special disability retirement annuity from a military department or National Guard Bureau AND Separation SF-50 of the last position held
  • Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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