Live Chat Inside Sales Representative $55K to $75K+ (Fully Remote)

Alpine Home Air
Washington, DC
Sep 15, 2021
Sep 17, 2021
Full Time
Alpine enjoys a nationwide reputation for quality products and for providing genuinely helpful service. Alpine designs HVAC solutions for our customers nationwide. We ship heating and cooling equipment to our customers' homes or businesses and help them find local installers. We have a strong following and many repeat customers. Alpine experiences double-digit growth year over year. We are the largest and most tenured e-commerce retailer of heating and air conditioning equipment. Our customers give Alpine the highest ratings in our industry with an average score of 4.8 out of 5 across tens of thousands of reviews.We are searching for top salespeople who enjoy communicating with customers via Live Chat, offering consultative technical solutions and closing business. This position is Live Chat sales. All leads are hot and come inbound with required follow up. It is typically 40 hours per week with about 20 new inbound leads and 60 outbound follow-up touch points per day. In the position, you will talk to homeowners, contractors and small business owners around the country about their HVAC needs and sell tailored solutions. HVAC training is provided in the first month with ongoing training throughout the year. Your computer equipment, dual monitors and a headset are supplied.RequirementsA top contender for this position Can help extend our brand of offering consistent, genuinely helpful service to our customersEnjoys helping peoplePossesses excellent written communication skills Types 60+ WPMHas a successful sales track record and is a closerCan easily navigate computers and CRM systemsIs a strategic thinkerUses creativity and ingenuity to overcome objectionsHas initiative and resourcefulnessIs a "people person"Has a competitive spirit, without compromising the team or customer experienceHas an aptitude for grasping and retaining technical concepts and in turn, explaining them in easily digestible terms for the customerIs a problem solver, enthusiastically taking on the challenges of determining what customers needHas a can-do attitude and positive spiritCan manage a steady routine of sales activityIs organized with strong follow-throughIs a responsible, reliable professionalHas discipline and strong accountability to maintain high standards for metrics, call quality and structureHas personal integrityRarely makes excuses and takes responsibility for actionsHas mental and emotional staminaHas a remote backup plan for power, equipment or internet outageBenefits$40K base pay plus sales commissions with 10 levels of stretch goals and increasing payouts Group health insurance plus health savings account, retirement savings plan, commuter benefits, paid time offPaid educational and professional development trainingWork-from-home (remote), even after COVID19 is resolvedAll computer equipment and training are providedAbout UsWe are future-minded innovators working to provide intelligent heating and cooling solutions to everyday homeowners. Started in 2002, we are the first ecommerce company to sell HVAC equipment to homeowners online and by phone. We have helped hundreds of thousands of customers while maintaining the strongest reputation in our industry.We seek to create great experiences for our customers, vendors and employees. At Alpine, our primary value is that everyone wins.Learn more and view all openings at

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