Store Manager
- Employer
- Royal Farms
- Location
- Salisbury, MD
- Closing date
- Sep 17, 2021
View more
- Industry
- Retail
- Function
- Management, Program Manager
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
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Job DescriptionThe primary purpose of the Store Manager, know as the Store Leader in this job description, is to profitably lead the daily operations of a Royal Farms store. The ideal candidate for the Royal Farms team would be a person who would create a positive store culture by treating employees fairly and with respect. Additionally, they would be self-motivated, dependable, and able to work effectively in a fast-paced environment while maintaining 100% total customer focus and operational excellence.Duties and responsibilities *Ensure every customer receives outstanding service by providing a friendly environment (greeting and acknowledging customers, maintaining outstanding standards, product knowledge, and all other components of customer service)*Adhere to the execution of established Royal Farms rules, policies, procedures, and systems*Support and follow all safety and loss prevention initiatives*Assemble an effective retail team through recruiting, training and development, and timely performance feedback*Implement a strategy to maintain operational excellence and consistency in store cleanliness, food safety, merchandising, and "just-in-time" replenishment*Monitor and analyze business processes and results to profitably achieve Royal Farms goals*Adhere to company policy for checking in external and internal vendors *Ensure the proper execution of all Royal Farms marketing programs*Connect with the community in which we operate to establish positive relationships*Provide leadership to their retail team members that ensures a pleasant customer service experience*Conduct meetings with retail team members and encourage on-going open communication, feedback and follow-up *Resolution oriented in all Employee Relations (ER) activities*Ensure the compliance of Royal Farms' policies, procedures, and systems (people, safety, assets, cash, etc.)*Complete other tasks as assignedRequirementsThe ideal candidate for the Store Leader position must be at least 18 years old and will: *Have consistently demonstrated strong leadership skills*Understand that their success depends on their team's success, aspiring to make the people around them better than they currently are*Possess strong written, verbal, and interpersonal communication skills*Possess strong supervisory and organizational skills*Have at least 2 years' fast food/retail management experience. *Have earned a high school diploma or GED*2-year college degree preferred *Utilize basic business math and accounting skills, computer skills, and strong analytical and decision-making skills.*Must be able to travel as required*Must be available to work all shifts, weekends, and holidays based on business needs. *Be ServSafe Certified currently or be able to become ServSafe Certified and maintain the certification. Must be certified within 6 months of placement into the position.*Be able to lift and carry 50 lbs*Be able to lift, bend, and stand as many as eight hours per day
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