Restaurant General Manager
RESTAURANT GENERAL MANAGER POSITION At TOMS King, we believe that our employees are the cornerstone of our success. Having a rewarding career where the possibilities are endless begins with you! If you are passionate about serving our Guests and enjoy working in a fun, fast-paced, collaborative, team-oriented work environment, consider joining our team. A Restaurant General Manager is an important ingredient to the success of our business and is supported by industry-leading technologies and the tools to succeed in our dynamic organization. We are looking to enhance our leadership team with the industry's best professionals - individuals who share our commitment to developing high-performing teams, delivering exceptional guest service, and serving the highest quality food. TOMS King is deeply committed to excellence and rewards our restaurant leaders for their strong performance. SUMMARY The Restaurant General Manager has overall responsibility for managing the daily operations of a single restaurant (10-45 employees) ensuring delivery on guest satisfaction and ensuring desired restaurant outcomes (ie, increased sales, profitability, and employee retention). The Restaurant General Manager leads the restaurant management team and oversees the financial controls, operations, people development, guest service, and compliance within the restaurant across all shifts. RESTAURANT MANAGER RESPONSIBILITIES INCLUDE: . Lead crew members to deliver outstanding service and a quality experience to every guest. . Motivate and direct crew members to exceed customer expectations with fast, accurate, friendly service in a neat, clean, and inviting environment. . Assume full accountability for the restaurant profit and loss management by implementing marketing strategies, following cash control and security procedures, maintaining inventory, managing labor, and reviewing financial reporting to enhance restaurant results. . Lead restaurant management team in recruiting, selecting, hiring, training, developing, and retaining effective crew talent. . Demonstrate our Values & Beliefs to support the cultural initiatives of the Company. . Provide coaching and feedback to employees and managers on team stations, products, processes, and policies. . Ensure company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program. REQUIREMENTS: . Minimum 2-4 years of restaurant management experience. . Previous QSR experience desired. . Possess exceptional customer service skills. . Ability to work flexible shifts including opening and closing shifts, weekends, and holidays. . Ability to attract, develop, and retain high performing work teams. . Ability to stay organized in a fast-paced environment. . Outstanding leadership skills with the ability to motivate, mentor, and train a diverse team. . Strong math skills and Windows-based computer skills. . Valid driver's license with reliable transportation. . Ability to stand for long periods and working in changing temperatures. . Ability to lift, push, pull, and carry up to 50 pounds frequently. ABOUT TOMS KING TOMS King owns and operates over 130 BURGER KING(R) restaurants across Illinois, Ohio, North Carolina, Pennsylvania, and Virginia, with more than 3,000 team members and have grown to become one of the Top 20 largest BURGER KING(R) franchisees. HIGHLIGHT OF BENEFITS TOMS King offers incentive bonuses, career advancement opportunities, promotions from within, competitive wages, E-learning tools, Medical, Dental, and Vision Insurance, Life and Accident Insurance, Short Term and Long-Term Disability, 401 (k) Retirement Plan, paid vacation, employee meal discounts, and scholarship opportunities.