Academic, Student Services, and Administrative Coordinator

Fairfax, VA
Commensurate with education and experience.
Sep 16, 2021
Sep 17, 2021
Full Time
Academic, Student Services, and Administrative Coordinator

The George Mason University, Division of Child, Family and Community Engagement (CFCE) within the College of Education and Human Development invites applications for an Academic, Student Services, and Administrative Coordinator. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment.

About the Division:

The Division of Child, Family, and Community Engagement includes the Counseling, Early Childhood Education, and School Psychology academic programs. The position will assist with managing day-to-day operations for the academic programs within the division while also providing a wide-range of administrative, academic, and student services.

About the Position:

The Academic, Student Services, and Administrative Coordinator will work closely with the division director, faculty, and staff on a wide range of academic, student, program, and division assignments.


  • Serve as the point-of-contact for the division and academic programs, including responding to emails, answering telephone inquiries, and assisting in-person visitors;
  • Manage day-to-day operations of the division and programs;
  • Provide outreach and student services, including engaging with prospective and current students;
  • Contribute to student recruitment and stakeholder outreach efforts, including creating and disseminating information;
  • Arrange, coordinate, and participate in information sessions and orientations;
  • Coordinate, review, and track admissions applications and processes;
  • Manage contract cohort admissions, scheduling, and registration;
  • Organize, process, monitor, and retain student forms and paperwork;
  • Provide academic program support, including support with accreditation and program review, course enrollment monitoring, course scheduling, course syllabi preparation, and desk copy and textbook orders;
  • Perform hiring duties, including initiating electronic hiring processes, assisting with onboarding, generating contracts, and approving time sheets;
  • Coordinate academic program events, including scheduling, marketing, invitations, catering, and technology;
  • Perform administrative duties, such as purchasing, reconciling purchase card transactions, travel coordination and processing, and records management and retention;
  • Assist faculty and staff with projects, activities, and initiatives;
  • Supervise work study students.

Required Qualifications:

  • Bachelor's degree or an equivalent combination of education and work experience;
  • Demonstrated experience providing administrative, academic, and student services for academic programs;
  • Demonstrated experience performing office functions such as answering phones, scheduling appointments, and greeting and assisting visitors;
  • Demonstrated ability to develop and maintain databases and spreadsheets;
  • Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel);
  • The ability to work independently as well as collaboratively in a flexible and professional manner;
  • Excellent interpersonal and customer service skills;
  • Strong attention to detail and problem-solving skills;
  • Excellent organizational and time management skills and a strong ability to multitask and prioritize;
  • Excellent verbal, interpersonal, and written communication skills.

Preferred Qualifications:

  • Experience working in a diverse and inclusive higher education environment;
  • Experience using Ellucian Banner Finance and Banner Student and customer relationship management (CRM) systems, such as Salesforce;
  • Experience using a Purchase Card (P-Card) and an e-procurement system for goods and services, such as eVA;
  • Experience planning meetings, activities, and/or events;
  • Experience supporting program accreditation and review processes.

For full consideration, applicants must apply at ; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.

Great Careers Begin at Mason!

George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report "Up and Coming" spot for national universities and is recognized for its global appeal and excellence in higher education.

Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at!

George Mason University, Where Innovation is Tradition.

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.

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