Headquarters - Walter Reed, WASHINGTON, DC, US
Housing Up is seeking a Property Manager (PM) who will work in collaboration with our contracted property management firm, Director of Asset Management and Development and site-based case managers in ensuring that Housing Up’s properties are safe, secure, and run efficiently. The PM will handle a broad range of tenant requests and service as a point of contact. This role includes responsibility for ensuring PM related tasks are completed and proactively initiated as needed at various stages in the property management lifecycle. The job requires a mix of online work and on-site visits to Housing Up’ s multi-family properties in Washington DC (4 units).
Responsibilities include unit turnover and showings, assisting management company with maintenance requests, inspections, and all tenant and lease related matters. A candidate must have access to a reliable vehicle to travel locally to multiple sites. Some Saturday and evening work is required. The Property Manager is backed up by The Director of Asset Management and Development who will provide support, training, and coaching.
The ideal candidate is dynamic, inquisitive, and collaborative. This role is a great opportunity for an ambitious individual looking for a long-term career in property management and can lead to an opportunity to take on more responsibility. It requires a unique combination of people skills, undying support for clients and tenants, time management, extreme attention to details and a passion for achieving high quality results.
The ideal candidate will have natural passion to help other people, treating all with respect and kindness. Other attributes we will be evaluating is the ability to problem solve and to thrive in a team environment.
EDUCATIONAL & WORK EXPERIENCE REQUIREMENTS
Education: High School Diploma/GED required; some college beneficial
Work Experience: 1-3 years of experience required
Licenses/Certifications: CAM (beneficial), ARM (beneficial), real estate license (beneficial), and valid driver’s license required
Property Manager Qualifications:
Experience in DC and DC rental laws
Superior writing, grammar, spelling, punctuation, and proofreading skills
Exceptional phone manner
Self-starter with the ability to multi-task and work effectively in a fast-paced environment
Excellent customer service and possess the art of making people feel special
A high level of organization with the ability to track, prioritize, and manage a large volume of details
Ability to resolve matters and assigned tasks promptly, thoroughly, and equitably
Ability to assess and prioritize workload to balance competing demands, deadlines, as well as complete day-to-day tasks in a timely fashion
Must possess an extreme attention to detail, yet flexible when required
Must be dependable, punctual, pleasant to work with
Ability to work without supervision and in a team environment
Proficiency with Microsoft Office Suite, experience with property management software, and ability to quickly learn other software
Responsibilities for Property Manager:
Manage the operations of the buildings as assigned by the Director of Asset Management and Development, which includes and is not limited to working collectively with the contracted property management firm, Maintenance staff and security. Ensure completion and quality of service provided
Assist in lease ups of units
Exercise common sense, good judgment, and consistency in day-to-day contact with residents and prospective applicants and in other business-related matters
Prior experience in multifamily residential property management
History of maintaining high occupancy, low turnover, and low delinquency
Knowledge of federal, state, and local laws pertaining to property management
Collection of rental deposits and reconciliation
Management of the maintenance request line
Housing Up is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.