Management Analyst

Employer
USAJobs
Location
Woodlawn, Maryland
Posted
Sep 14, 2021
Closes
Sep 18, 2021
Hours
Full Time
Duties

Summary

READ ALL INFORMATION FOR INSTRUCTIONS SPECIFIC TO THIS ANNOUNCEMENT.

SEE QUALIFICATIONS FOR INFORMATION ON THE REQUIRED SELECTIVE PLACEMENT FACTOR.

Performs analytical duties requisiteto planning, directing, coordinating, evaluating and improving activities within the scope of the Social Security Administration's mail management program.

See Responsibilities for other duties.

See Conditions for key information.

This position is not authorized to be filled virtually.

Learn more about this agency

Responsibilities

  • Analyzes proposed changes in rules, regulations, rates, mail classifications and policies of the United States Postal Service and other Federal agencies to evaluate their impact on SSA operations.
  • Maintains an awareness of changes in the agency's programs, needs, operational and staffing characteristics to determine actual or potential impact on mail policies, methods, procedures and requirements.
  • Develops information regarding any budgetary impact for dissemination to other SSA components responsible for budgetary and fiscal control of mail.
  • Develops assessment criteria, performs assessment and evaluations of new mailing equipment and technology. Recommends acquisition of appropriate equipment to support operations.
  • Keeps abreast of new developments and equipment in the mail-processing field. Performs workload studies of mailing operations to identify problems.
  • Recommends improvements/alternatives in workflow, organization, processing methods, production standards, work measurement techniques, equipment and manpower utilization to increase production and efficiency while reducing total processing times.
  • Formulates and establishes agency-wide mail management policies, objectives, standards and procedures. Prepares manuals and other instructional or informational memoranda.


Travel Required

Not required

Supervisory status
No

Promotion Potential
None

Requirements

Conditions of Employment

  • U.S. Citizenship required
  • Selective Service Registration, if applicable (www.sss.gov)
  • Background and/or security investigation required
  • Job offers are contingent on background / security investigation results
  • Selectees may be required to serve a 1 year probationary period
  • Relocation expenses will not be paid
  • All qualification requirements must be met by the closing date of the announcement
  • Position is eligible for telework consideration. Telework may be approved after all conditions for telework have been met.
  • Position is on a full-time, flex-time schedule and may be eligible for an Alternate Work Schedules (AWS).
  • Position is not authorized to be filled virtually or through out stationing.
  • Relocation expenses will not be paid.
  • Successful performance of Management Analyst work and adherence to conditions and requirements of this position will be assessed during the 1-year probationary period served by all new appointees (e.g., new to SSA and/or new to this series).
  • Position has a Selective Placement Factor (see Qualifications).
  • Use the Application Checklist at the end of the online questionnaire to ensure submission of a complete and comprehensive application.


Qualifications

READ THIS SECTION IN ITS ENTIRETY. THIS INFORMATION IS CRUCIAL TO SUBMITTING A SUCCESSFUL APPLICATION.

MINIMUM QUALIFICATIONS for this GS-12 Management Analyst position are based on:
Specialized Experience, including a Selective Placement Factor
(Knowledge of Mail Management Policies and Procedures)

See Required Documents for more information on demonstrating your eligibility and qualifications.

(1) SPECIALIZED EXPERIENCE: You must have at least 52 weeks of Specialized Experience as described below. This experience must have been gained in a federal position at or above GS-11 OR (if your position/experience is in another federal payscale or outside of federal service) by performing duties at a level equivalent to those performed in a federal position at or above GS-11. This Specialized Experience must have provided you with the specific knowledge, skills and abilities to perform the functions of this GS-12 Management Analyst position.

SPECIALIZED EXPERIENCE is work primarily consisting of analytical duties pertaining to planning, directing, coordinating, evaluating and/or improving a large-scale mail management program.

DUTIES SHOULD INCLUDE establishing or maintaining mail management policies, objectives, standards and procedures and analyzing proposed changes in rules, regulations, rates, mail classifications and policies of the USPS to evaluate their impact on a large mail-operation.

Since Specialized Experience also has a time component, it must be evident that the duties you describe are at the required level for at least 52 weeks.

Duties of this nature should be typical of your everyday work. If you perform this kind of work, your resume must provide details of the actual duties you perform that demonstrate the requirements above. Reviewers cannot assume you perform duties you don'tdescribe.

Performance of duties that do not meet the requirements of the Specialized Experience statement (above) will result in a rating of ineligible.

If your experience was gained in a federal position, state the grade and pay scale of that position in your resume, along with the full start- and stop-dates of each position you are using towards meeting the Specialized Experience requirement.

Affirmative responses to the experience and eligibility questions in the online questionnaire are subject to verification.

(2) SELECTIVE PLACEMENT FACTOR (SPF) -- Knowledge of Mail Management Policies and Procedures

Applicants must demonstrate at least 3 of the following 4 experiences to meet the requirements of this SPF.

SFP #1: Experience analyzing proposed changes in mail management rules, regulations, rates and classification

SPF #2: Experience planning, developing and coordinating a major segment of a mail management project involving complex technical issues and having organizational-wide implications

SPF #3: Experience interpreting United States Postal Service regulations, rates and mail classifications

SPF #4: Experience providing oral and written explanations of mail management policies, objectives, standards and procedures to internal and external customers

Applicants without this experience cannot be considered for this position.

MINIMUM QUALIFICATIONS (e.g., Specialized Experience and Selective Placement Factor indicators) must be met by the closing date of this announcement.

Education

This position does not have an educational requirement.

Education cannot be used in lieu of (or in conjunction with) Specialized Experience.

Additional information

Vacancy open to all US Citizens. Applicant selected for this position will be stationed at SSA-HQ in Woodlawn, MD.

Before you apply, review the Biographical Data in your USAJobs Account. USAStaffing uses that information (NOT the information on your resume) to communicate with you.

Incorrect information in your USAJobs Biographical Data means you may not receive important emailed information pertaining to this vacancy announcement. SSA/HR is not responsible if outdated information provided in your USAJobs Account causes you to miss important emailed information.

No matter what information is provided on your resume, HR and USAStaffing can only contact you using the information in your USAJobs Account.

Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov .

If you are a federal contractor, do not identify yourself as a federal employee.

Additional selections may be made for this vacancy six months from the closing date of this announcement.

OTHER NOTES:

See QUALIFICATIONS and CONDITIONS for important information pertaining to this position.

See REQUIRED DOCUMENTS to ensure you submit the documents needed to support your claim.

This announcement includes a Selective Placement Factor (SPF) that must be addressed in order to meet qualification requirements.

Position is on a full-time, flex-time schedule and may be eligible for an Alternate Work Schedules (AWS).

Position is eligible for telework consideration.
Telework may be approved after all conditions for telework have been met.

Position is not authorized to be filled virtually or through outstationing.

Successful performance in this position will be assessed during the 1-year probationary period served by all new appointees (e.g., new to SSA and/or new to this series).

This is a moderate risk public trust position. If selected, you may be required to complete Standard Form 85P (Questionnaire for Public Trust Positions) to have the appropriate investigation conducted.

Location of Position:
SSA-Headquarters
Office of Facilities and Logistics Management (OFLM)
Office of Media and Logistics Management (OMLM)
Division of Mail and Logistics Services (DMLS)

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

SEE QUALIFICATIONS TO UNDERSTAND WHAT YOUR RESUME MUST DEMONSTRATE.

Answer all questions and follow instructions. Errors or omissions may affect your evaluation. The questionnaire takes about 15 minutes. Your score will be based on your responses.

If you are among the highest-ranking applicants based on that score, your resume will be compared to your responses, which are designed to capture the required competencies for this position.

Describe duties you perform that meet the Specialized Experience for this position, as well as duties that demonstrate the following Knowledge, Skills and/or Abilities as they pertain to the Specialized Experience. It must be evident that the duties you describe are at the required level for at least 52 weeks.

-- Knowledge of mail management policies and procedures -- SELECTIVE PLACEMENT FACTOR (SPF)

-- Skill in conducting evaluations of new technology and equipment

-- Ability to perform studies, identify problems and make recommendations

-- Ability to communicate, both orally and in writing

**It is not sufficient to make claims in the questionnaire that are not supported in your resume.**

Duties you perform specific to the SPF must be stated in your resume or you will not receive credit for the SPF.

Information not specifically stated in your resume cannot be assumed. Information that is copied or restated language from the vacancy announcement or rating criteria will not be considered. If this occurs, you may be found ineligible.

PRIORITY SELECTION:
Qualified CTAP and ICTAP eligibles will receive first consideration IF appropriate supporting documents are provided (see Career Transition Guide AND Required Documents).

Veterans' Preference eligibles will be placed ahead of others in the category for which they are ranked.

Preference-eligibles who demonstrate a compensable service-connected disability of at least 10 percent (AND meet minimum qualifications) will be placed in the Best Qualified category.

See Required Documents for information on how to support these claims.

CATEGORY RATING:
If you meet basic requirements, as evidenced by your resume/transcript/responses to the Questionnaire, you will be placed into one of three categories:

(1) Best Qualified -- Candidates who demonstrate a high level of knowledge, skills and abilities required for this position
(2) Well Qualified -- Candidates who demonstrate a satisfactory level of knowledge, skills and abilities required for this position
(3) Qualified -- Candidates who meet Minimum Qualifications

The highest-ranked applicants will be referred to the hiring manager in category order, beginning with Priority Selections, then Best Qualified. Applicable documents will be forwarded for further review.

Your description of your knowledge, skills and abilities is subject to verification by the selecting official. You may be asked to provide specific examples or documentation or to verify a response by a practical demonstration of your claimed ability.

Preview questions here: https://apply.usastaffing.gov/ViewQuestionnaire/11221741

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk

Trust determination process
Suitability/Fitness

Required Documents

REQUIREMENTS MAY BE DIFFERENT FROM WHAT YOU SUBMITTED IN THE PAST

DOCUMENTS UPLOADED TO YOUR USAJOBS ACCOUNT MUST BE RECENT.
OUTDATED DOCUMENTS CAN CAUSE YOU TO LOSE CONSIDERATION.

All applicants must submit a resume. SSA employees may use SSA-45, if preferred.

Resumesare the key means for evaluating your qualifications for this position.

If your resume is not current, you should make necessary updates to demonstrate that you qualify for this position. Be sure you address the Specialized Experience required for this position.

Describe duties you perform (not just knowledge, skills and abilities) as they relate to the Specialized Experience required for this position.

Be clear, accurate and specific when describing your experience.

List all positions separately, including your employer, work schedule (hours per week), full start/stop dates for each position, your grade and payscale (if your position is or was federal) and a comprehensive description the relevant duties you performed in each position.

DO NOT combine federal career-ladder experience into a single description of duties. Separate your federal positions by grade level to clearly document the required experience at the required grade for the required period of time.

You cannot be credited for federal experience unless you clearly show your grade at the time the experience was gained, as well as the complete dates (month/day/year) you served at each grade level.

You must clearly demonstrate that your claimed experience meets the 52-week time-in-grade requirement.

Reviewers cannot assume any information you don't specifically state.

It's not sufficient to make claims in the questionnaire that are not supported in your resume. You may need to edit or rewrite your resume to fully demonstrate the experience required for this position.

Information that is copied or restated language from the vacancy announcement or rating criteria will not be considered and may cause you to be ineligible.

SEE QUALIFICATIONS TO UNDERSTAND WHAT YOUR RESUME MUST DEMONSTRATE.

SF-50s are recommended for verifying federal employees' grade equivalency.

If you claim Priority Selection, submit supporting documents indicated below.
NOTE: don't claim CTAP or ICTAP if you voluntarily separated from federal employment (e.g., if you resigned, retired or transferred out) OR you separated at the end of a term or temporary appointment OR you were terminated for performance or conduct reasons OR you have never held a federal position.

CTAP (Career Transition Assistance Plan) - for competitive service employees displaced from SSA.
ICTAP (Interagency Career Transition Assistance Plan) - for competitive service employees displaced from other federal agencies.

CTAP and ICTAP candidates must provide:
-- written notice of eligibility or copy of separation SF-50 (Notice of Personnel Action) and
-- most recent performance rating of at least "fully successful" (Level III) or equivalent

For more information see http://www.opm.gov/rif/employee_guides/career_transition.asp .

VETERAN'S PREFERENCE: If you claim preference, submit DD-214 ( member 4 copy ONLY ) OR (if still on active duty) an official statement of service from your command.

Document must show Character of Service. Documents must be legible. Preference will be based on documents provided. This may affect your eligibility and/or rating.

To claim 10-point preference based on service-connected disability, submit SF-15 ( Application for 10-Point Veterans' Preference) and documents required by SF-15.

For derived preference -- submit SF-15 and documents required by the SF-15.

NOTICE: The Office of Personnel Management has published the end date for Operation Iraqi Freedom (OIF) as August 31, 2010. To receive veteran's preference for service during the Enduring Freedom/Iraqi Freedom era, you must have served for more than 180 days between September 11, 2001 and August 31, 2010 OR be in receipt of a campaign badge or expeditionary medal. See updated CFR language here . Other eligibility for preference (e.g., disability) remains unchanged.

MILITARY SPOUSES -- see https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/military-spouses/ . Submit marriage certificate and proof that your spouse is still an active-duty member of the military.

Preference will be granted using ONLY the documents listed above. See Vet Guide for more information.

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