Customer Service Representative

Employer
Augmentation
Location
Winchester, VA
Posted
Sep 12, 2021
Closes
Sep 15, 2021
Ref
86136558
Function
Customer Service
Industry
Other
Hours
Full Time
Job Description We are seeking a Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Company Description Since our inception in 1967, Augmentation, Inc. has garnered a large and diversified base of clientele whose need for qualified personnel encompasses a wide field of temporary and permanent technical expertise. This being the case, assignment at an Augmentation, Inc. client places you at some of the top corporations in the nation, from industry leaders to potentially lucrative start-ups in Telecommunications, Information Technology, Manufacturing and Engineering.