Maintenance Technician I
Sonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014 and headquartered in San Francisco, Sonder is making a world of better stays open to all with a variety of accommodation options - from rooms to suites and apartments - found in more than 30 cities spanning eight countries and three continents. Sonder's innovative app empowers guests by making self-service features and 24/7 on-the-ground support just a tap away. From simple self check-in to boutique bathroom amenities, we bring the best of a hotel without any of the formality.Considering Sonder's global expansion plans, there will be opportunities for extraordinary personal and professional growth for the right candidate.We're looking for an operationally-focused individual, who is a high-achiever, energetic, detail-oriented, organized, passionate about hospitality, wants our properties to shine, and an excellent communicator to join our team.Maintenance Technicians at Sonder are responsible for helping to deliver a flawless guest experience. They're detail-oriented individuals who love checklists and are capable of attending to our units at flexible times. Property Supervisors are efficient with their time, quick learners and excited to get their hands dirty. This is a great role for someone who enjoys being on their feet versus sitting at a desk all day!At Sonder You WillComplete a variety of tasks related to maintenance of guest spaces and rooms in a timely manner, including troubleshooting and light repairs - plumbing, electrical, heating and air conditioning, structural features and escorting and assisting of third party vendors Meet and support our 3rd party contractors including painters, wallpaper installers, furniture builders, photographers, housekeepers, and other specialized tradesComplete light periodic maintenance of HVAC, electrical, plumbing and other building and room equipment Execute preventative maintenance plan according to scheduleEnsure adherence to all relevant federal and local guidelines for safety and productivityMaintain a clean and organized work area while completing tasks related to maintenance, repair or installationConduct thorough apartment walkthroughs and maintenance checksCommunicate effectively with residents, fellow associates, vendors and supervisorsInspect grounds, buildings, and other community features as required to maximize guest experience and safetyTravel to various buildings as requiredAt Sonder, we take a holistic approach to providing our guests the highest level of service and the best possible experience. In your role, you must be willing and able to perform duties related to all aspects of Hospitality Operations at Sonder. This includes leaning-in to assist in resolving guest issues and/or supporting our property on boardings based on market/team needsWhat We Look ForMinimum 2 years of experience working in operations and maintenanceHigh school diploma or equivalentKnowledge of skilled trades, such as HVAC, mechanical, electrical, plumbing, or carpentry is preferableA perfectionist that obsesses over all the detailsAbility to take the initiative and problem solve independentlyProfessional demeanor and strong ability to establish positive relationships with othersMotivated to adopt new and emerging technologies , and comfortable using multiple mobile appsKnowledgeable with Google SuiteAbility to lift/carry items and stand/walk for extended periods of timeA background in construction, hospitality, or operations a plusMust have a flexible schedule and open to working some weekends as business requiresThis role requires regular access to a reliable vehicle to use for work, a valid driver's license, and a clean driving record We also have great benefits to make your life easier so you can focus on what you're best at:Competitive hourly pay with growth opportunitiesHealth Insurance for full-time employeesStock options for full-time employees; this is an opportunity to be an owner of a rapidly growing tech-hospitality start-upAnnual free credits and discounts to stay in SondersComprehensive training (learn about every aspect of the hospitality industry)A company with a huge vision, a dynamic work environment, and a team of smart, ambitious and fun-to-work-with colleagues! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.