Call Center Representative

Abel Personnel
Middle River, MD
Sep 12, 2021
Sep 15, 2021
Customer Service
Full Time
Job Description Bilinguals Needed Positive Company Culture Beautiful New facility Many Opportunities Paid Training & Holidays Vision & Dental Insurance Eres bilingue? Te gustaria trabajar en una oficina de ambiente comoda, proveyendo servicio al cliente por telefono? Tenemos multiples puestos para servicio al Cliente disponibles y se puede empezar a trabajar imediatamente. El horario es tiempo completo y el entrenamiento se paga. (Lunes a Viernes con Sabado ocasionalmente) Ofrecemos beneficios -Seguro medico, dental, y de vision, dias feriados pagados y bonos de referencia. $15.50 per hour Evening shifts needed: Mon - Fri: 11:30 am to 8:15 pm Occasional Saturday (every other month) . Interviews will be scheduled immediately We are seeking experienced professionals to join the Call Center Team The Call Center Representative interacts with customers to provide information in response to inquiries and assist customers by providing excellent customer service and a pleasant experience. Responsibilities of Customer Service Representative Handle incoming customer inquiries Determining the cause of the call and find solution Process transaction and payments Expedite correction or adjustment; following up to ensure resolution Maintains customer records by updating account information and document details Maintain high professionalism, quality, and adherence to company polices Qualifications of Customer Service Representative Active listening skills Exceptional interpersonal and rapport building skills Friendly and pleasant manner Strong communication, both written and verbal Adaptability and flexibility Problem solving skills Benefits of Customer Service Representative Paid training and 6 paid holidays Vision and Dental Mon-Fri schedule with occasional Saturday Bonus New Facility Requirements of Customer Service Representative Must be 18 or older and possess HS Diploma or GED Ability to meet strict attendance guidelines Pass a drug test and criminal background check -board/?rpid-KyCVEWBL0U Company Description Abel Personnel, a family-owned company since 1969, is one of the oldest staffing firms in Central Pennsylvania. With locations in Lemoyne and Harrisburg, the firm provides a comprehensive range of flexible staffing, placement, and recruitment services across a wide variety of industries and job markets. Divisions of Abel Personnel include A Teachers, Abel Executives, Abel Staffing, and Abel Temps. Personal attention to both our clients and candidates helps us achieve the best matching of people with positions. In addition to the position above, our clients are seeking to fill many positions including: clerical, administrative, accounting, human resources, sales, substitute teaching, nurses, and more Abel Personnel, Inc. is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, disability, gender, age, national origin, sexual orientation, gender identity, marital status, pregnancy, veteran status, or any other classification protected by law. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, reassignment, layoff, discharge, education, training and all other conditions of employment.

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