Store Manager - Baltimore

Lidl US
Timonium, MD
Sep 09, 2021
Sep 15, 2021
Full Time
SummaryStore Managers fulfill an important role within our business by developing, supporting, and holding their store team accountable as they provide our customers with the shopping experience that Lidl is famed for in 30 countries. Our most successful Store Managers take ownership of their store's performance as if it were their own business, willing to put in the physical work required to get the job done. They exhibit a proactive leadership style, meeting both operational and personnel-related challenges head-on. They can pivot smoothly between tasks and projects and multi-task efficiently. They have an eye for potential, evaluating training needs accurately and prioritizing employee development. Most of all, they are passionate about our core business - providing our customers with high-quality, low-price, and hassle-free shopping.What You'll DoManage the performance and well-being of the store and all its team members, totaling between 15 and 60 employees, based on store volumeEnsure and provide excellent customer service throughout the store and be the lead point of contact for all customer needsMonitor and drive continuous improvement of store Key Performance Indicators (KPIs)Recruit, train, and develop your teamProvide hands-on support for any and all operational tasks, including cash management, working stock, cleaning, and other essential store functionsEnsure a safe, positive, and productive working environment for all store employees based on company and legal policies and proceduresWhat You'll NeedDetermination to complete every to-do list on time, hit your store targets, and maximize productivityExperience in leading and developing a team in a fast-paced environmentExcellent customer service skills, including the patience and ability to de-escalate tense situationsWillingness to participate in the physical operations of the store, including stocking, cleaning, and ringing, on a daily basisMust be 21 years of age or olderAbility to obtain and maintain ServSafe certificationAbility to obtain and maintain state-specific store alcohol licensing as neededWhat You'll ReceiveAt Lidl, we know that in order for our people to do their best, they must be at their best. That's why as a company, we offer one of the most generous benefits packages in the industry.All our Lidl employees are eligible to receive the following benefits:Medical & Prescription | Dental | Vision coveragePaid Holiday & Paid Time Off (PTO) to use for sickness or vacationA dedicated training plan to ensure you are set up for success401k Plan (+ 5% company match and no vesting schedule)First-in-the industry COVID-19 BenefitsVoluntary Term Life & AD&D InsuranceTotal Well-Being ProgramIncentive Programs like Employee Referral bonusesPerformance-based pay incentives for hitting quarterly goalsIn addition to the great benefits above, our Full-Time employees receive these additional benefits: Group Term Life & AD&D Insurance, Short & Long-Term Disability Insurance, Voluntary Critical Illness and/or Accident Insurance, Parental Leave - 100% pay for birth mothers and non-birth parents, Additional Paid Time-Off & Sick Time.LocationStore15 E Padonia RoadTimonium, MD 21093Employment TypeFull-TimeExperience LevelExperiencedTarget Start Date09/19/2021Reference number39263