Help Desk Technician II - Day Shift - TS/SCI W/Poly
Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphSuitability:PolygraphPublic Trust/Other Required:Job Family:Help DeskJob Description:Essential Job Functions:Install, modify, and repair computer hardware and software both in person and through the use of remote access tools.Provides end-user software and hardware troubleshooting.Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.Assists in the administration of e-mail, Microsoft office, etc.Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.Maintains current knowledge of relevant technology as assigned.Qualifications:HS/GED, 1+ years of experienceTS/SCI with ability to obtain CI PolySecurity+ CE or other technical certification to meet 8570 compliance requiredScheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:Telecommuting Not AllowedWork Location:USA MD Annapolis Junction - 2711 Technology Drive, Annapolis Junction, MD (MDC246)Additional Work Locations:We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.