Human Resources Specialist

WesBanco Bank, Inc.
Bowie, MD
Sep 13, 2021
Sep 15, 2021
Human Resources
Full Time
RequirementsTwo-year Associate's Degree in Business or Administrative/Office Assistant Technical Education plus three to four years related experience.Or six plus years of high level administrative support experience.Job DescriptionSUMMARY:This position provides administrative support for the Human Resources Department Officer within the respective market. In addition, this position is responsible for providing excellent customer service while answering phones and greeting/assisting those entering the department. The primary purpose of the position is to complete daily duties in recruiting, payroll and benefit areas. In addition to typing, filing, and scheduling, performs duties such as financial record-keeping, coordination of meetings and conferences, obtaining supplies, coordinating direct mailings, and assuming the lead role in special projects. Also, answers non-routine correspondence and assembles highly confidential and sensitive information. Deals with a diverse group of external customers as well as all internal levels of the organization. Independent judgement is required to plan, prioritize, and organize diversified workload, and recommend changes in office practices or procedures.CUSTOMER SERVICE SKILLS:Willingness to provide a level of service which will clearly differentiate us from our competitors.INTERPERSONAL SKILLS:Excellent verbal and written communication skills.Ability to handle detailed work accurately.Ability to maintain satisfactory progress on multiple assignments.Ability to work independently with minimum supervision.Ability to speak effectively before groups of customers or employees of organization.Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.ESSENTIAL DUTIES AND RESPONSIBILITIES:Must possess excellent composition and proof-reading skills for all types of correspondence. This individual is charged with frequent communications throughout their respective market.Screens incoming calls and other messages assists the market HR Officer in prioritizing responses. Handles problems when possible or routes problems to appropriate officer. Serves as ambassador for the area when dealing the employees, applicants, and other departments.Works with HR system for research and report generation emphasis on clerical and analytical responsibilities of administration to support the HR Officer where appropriate deal directly with our clients/customers to meet their needs.Compiles data, writes or assists in writing reports and correspondence as requested. Reads and evaluates incoming correspondence to advise officer on response.Acts as the administrator for the NMLS system at a corporate level. Assists other market administration and officers with NMLS inquiries and performs annual compliance tasks related to the SAFT Act and the NMLS system. Maintains a current knowledge of legal and regulatory requirements impacting the HR department. Laws include ADA, COBRA, Equal Pay Act, ERISA, Fair Labor Standards Act, IRS Tax Code, OSHA, Unemployment Codes, Worker's Compensation, etc Assists employees in regard to time off accruals. Assist employees with general questions related to the bank benefit plans, and acts as a liaison between the employee and the corporate HR office. Supports the Corporate HR Leave Specialist in leave communications to employees within the market. Prepares reports and assembles accurate statistics/numbers.Sets appointments, makes travel reservations, etc. Organizes and plans meetings and events, including handling invitations and reservations.Interfaces with IT to resolve technical issues.Serves as backup to other administrative assistants as needed.Assists with edit and update New Employee Orientation Materials as needed. Prepare for bi-weekly New Employee Orientation by gathering materials/supplies.Process terminations in HRIS system and produce exit paperwork packet.Administration of E-time for the respective market and assist as a backup to all department timekeepers in that market.Promotes the organizations' philosophy and values; ensures quality in all assignments; and participates in a team through cross-training and providing support in the department and throughout the organization.Maintains a current knowledge of legal and regulatory requirements impacting the Human Resource Department. Proficient in Microsoft Office products including Excel, Word and Outlook; Human Resource Information Systems (HRIS), and web-based applications.Provides professional and tactful link between employees, applicants and management.Greets applicants and employees, ascertains nature of business and directs them to appropriate department or person.Answer phones, take detailed phones messages, directs calls as appropriate.Answers varied inquiries over the phone or in person, explaining policies and procedures and resolving routine questions or problems independently.General administrative duties including, but not limited to: scanning, copying, filing and preparing correspondence. Completing other duties as assigned.OTHER REQUIREMENTS:Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.Accurate typing/keyboarding skills.Ability to read and interpret documents such as benefit plan documents such as procedure manuals.Ability to write routine reports and correspondence Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

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