Marketing Cloud Business Analyst - Acumen Solutions
_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._**Job Category**Customer Success Group**Job Details About Acumen Solutions, a Salesforce Company**We drive excellence - not only in our performance, but also in the results we deliver for our clients. We are a global cloud consultancy combining the insight of our strategists, the vision of our innovators, and the ingenuity of our engineers to achieve extraordinary impact. The Fortune 500 trust us to build solutions focused on growing revenue and profits by amplifying competitive advantage and strengthening customer relationships. Our groundbreaking solutions in the public sector streamline operations and improve productivity.We are currently hiring **Marketing Cloud Business Analysts** to join our team.**Roles and Responsibilities:**+ Work with clients and end users to gather, understand, and define business requirements+ Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients+ Work collaboratively with team members to design a solution that will meet a client?s business requirements and fulfill user stories+ Complete the configuration for user stories within Salesforce Marketing Cloud and/or Pardot.+ Collaborate with developers to test and verify that solutions will meet the business requirements+ Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training**Requirements:**+ Experience using Salesforce Marketing Cloud and/or Pardot to develop client or business solutions+ Hands-on experience configuring Salesforce Marketing Cloud and/or Pardot, including customer journeys and email templates+ Proven ability leveraging analytical and problem-solving skills in a fast paced environment+ Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies+ b presentation, communication (written and verbal) skills, and interpersonal skills+ Ability to juggle and prioritize multiple tasks within a collaborative team environment+ Demonstrates flexibility and willingness to do what it takes to get the job done+ Drive and desire to learn and grow both technical and functional skill sets+ Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio+ Bachelor's degree required+ Must be authorized to work for any US employer+ Willingness to travel up to 50%**Preferred Experience and Skills:**+ Experience soliciting, gathering, and analyzing user input and requirements+ Experience documenting user stories and creating to-be process flow diagrams+ Experience collaborating with business stakeholders+ Experience on a Salesforce implementation through the full Software Development Lifecycle (SDLC)+ Salesforce Marketing Cloud and/or Pardot certifications+ Experience with multi-cloud integrations between either Marketing Cloud or Pardot with Salesforce CRM**Accommodations**If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. 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