Sr. Program Manager - Security Enablement

Employer
Salesforce.com, Inc
Location
Herndon, VA
Posted
Sep 13, 2021
Closes
Sep 15, 2021
Ref
86494551
Industry
Other
Hours
Full Time
_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._**Job Category**Products and Technology**Job Details**The **Sr. Program Manager - Security Enablement** plays a critical role helping field teams build customer trust through the development, facilitation, curation, and production of content & programs designed to empower the field to conduct Security conversations with key customer stakeholders, strengthen our partnerships with them, promote strong Security best practices, and unlock new revenue opportunities.**Key Drivers of Impact for this Role:**+ Cultivating a deeper understanding of the role Security plays in protecting our customer's data+ Promoting the importance of the positioning Salesforce Security as a differentiator+ Driving field confidence conducting Security-related engagements that lead to additional product opportunities with customers while strengthening our partnership with them**Core Responsibilities**+ Create and execute a strategic omni-channel enablement programs focused on developing, creating and distributing security-related content to internal sales teams with the purpose of educating and informing them on messaging, updates, and developments with Salesforce Security.+ Define and deliver field training & enablement content to enhance sales effectiveness of customer-facing teams around Security.+ Collaborate with other Enablement teams, Security leadership, SMEs and the SC team to understand field enablement requirements and translate needs into content and/or programs that enable the field to execute.+ Develop content strategies based on a deep understanding of customer needs, market trends, and the independent software vendor/channel partner landscape.+ Validate and approve content created by sales teams to ensure proper messaging and audience alignment.+ Build a detailed and robust metrics and reporting system to measure effectiveness of your programs and associated campaigns.+ Concept, develop, write, edit, format, curate and distribute Enablement content including, but not limited to, sales kits, solution briefs, qualification/prospecting scripts, messaging guides, first-call decks, overview decks, policy & procedure information, customer case studies, whitepapers, thought leadership, webinars, internal community posts, and more+ Creating, updating and enhancing content that adheres to format, content and style guidelines, with consideration to usability and ensuring accuracy, consistency and quality.+ Develop and maintain relationships with Field Enablement Groups (ie AE Enablement, Field Enablement Leaders, SE Enablement, Product Enablement, CSG Enablement, Partner Enablement) to ensure alignment with Security initiatives and larger Enablement efforts+ Ongoing curation of Enablement-related content to our internal Security Website distribute and maintain relevant enablement content via applicable field channels+ Drive and monitor content consumption, application and ongoing reinforcement**Qualifications**+ Highly motivated leader with energy, enthusiasm, and passion for Salesforce, Enablement and Security+ Deadline-driven, with a proactive mindset to get the job done quickly and efficiently.+ Ability to take ideas from concept to completion, meet deadlines, and communicate and follow-up swiftly and thoroughly are critical to the success of this role.+ Excellent interpersonal skills with an ability to connect the dots organizationally, network effortlessly and influence various roles, levels and profiles to drive collaboration and program excellence.+ Ability to take direction, feedback and guidance from management and provide frequent project updates to ensure alignment with team goals.+ Ability to give constructive feedback to others, including senior management, in a concise, clear, and professional manner.+ Working knowledge/experience of cybersecurity topics+ Experience writing marketing content for technology+ Strong verbal/written communication and data presentation skills, including an ability to communicate effectively with both business and technical teams.+ Strong executive presence and desire to continually improve communication and execution abilities+ Positive attitude and ability to collaborate with others and work as a team.+ Deep understanding of the Salesforce vision and strategy; desire to continually learn and stay abreast of latest company priorities and innovations.+ Working knowledge of cloud providers and service offerings. General knowledge/experience in cybersecurity a plus.+ Previous experience creating Enablement content for technology, and/or strong journalism experience with a portfolio of published work that demonstrates consistently high-quality writing and/or research skills+ Curiosity, willingness to learn and technical acumen are essential qualities for success**Experience**+ 6-8 years prior experience in field-facing enablement content/program development around technology and/or technical content+ Prefer cybersecurity subject matter knowledge but not required+ Required tools knowledge: Google G Suite, PowerPoint/Google Slides+ Desired tools knowledge: Adobe Creative Suite, graphics skills+ A strategic thinker with proven ability to work cross-functionally+ Willingness to collaborate with others and champion a strong team environment+ Proven efficiency in influencing senior leadership+ Strong self-starter with a history of successful project execution+ Detail-oriented and strong organizational skills+ Excellent project management skills with the ability to manage multiple projects and re-prioritize on the fly+ Work samples/portfolio will be requested for all interviews**Accommodations**If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form (https://careers.mail.salesforce.com/accommodations-request-form) .**Posting Statement**At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com () or Salesforce.org .Salesforce welcomes all.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. 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