Description This position is responsible for the administration and processing of transactions of syndicated loans where Citizens Bank serves as Lead/Agent bank. The incumbent will hold a Senior hybrid role and will service a complex portfolio of Commercial & Industrial (C) as well as Commercial Real Estate (CRE) loans. + Maintain a specific portfolio of customer accounts. Process payments, advances, payoffs, rate changes and other maintenance related to these transactions. + Ensures the timely and accurate execution of loan servicing and maintenance activity with an emphasis on analyzing calculations such as loan and fee accruals. + In depth review of loan construction draws and monitoring of budgets to ensure line items are in balance and proper reallocations. + Balance accrual, billing and general ledger accounts and systems, monitor report and escalate outstanding items. + Process Swingline and Sweep related transactions and occasionally produce manual settlements. + Work with customers, lending regions, internal departments and other banks to resolve syndication and participation differences, manually recalculating loan histories if needed. + Research complex escalated issues and effectively convey pertinent information to management and business stakeholders. + Create and review departmental procedures aligned with regulatory requirements + Assist in department projects including system upgrades, conversions and interfaces + Interface closely with Portfolio and Relationship Managers and collaborate to reduce cycle time for client delivery as well as drive operational efficiencies for day to day processing + Assist with training of junior members and serve as proxy for Manager as needed Qualifications Requirements: + Ability to work in a fast paced environment while successfully prioritizing multiple requests + 3+ years of finance experience related to loan transactions, GL transactions, and experience in performing daily reconciliations + 3+ years experience with Syndicated loans + 3+ years experience with Construction loans + Understanding of general accounting principles + Solid root cause identification and problem solving skills + Excellent customer service, written, verbal and interpersonal skills Preferences : + Loan IQ experience + Trintech (T-recs) experience + Associates or Bachelors Degree #LI-Sourcer3 *This role is not available in Colorado Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.Equal Employment OpportunityCitizens, its parent, subsidiaries, and related companies provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.Equal Employment and Opportunity Employer/Disabled/VeteranCitizens is a brand name of Citizens Bank, NA and each of its respective affiliates.