Management Analyst

Washington, D.C
Sep 13, 2021
Sep 16, 2021
Full Time


This position resides in the Department of Program Services (DPS), Judiciary Data and Analysis Office (JDAO), Business Process Branch (BPB). BPB is responsible for working at the intersection of business and technology to facilitate systems and process improvements, transformations, and optimizations; providing technical support to business users for the governance, correction, and extraction of data; and managing project management and data governance standards, processes, and documentation.
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JDAO is seeking a self-motivated Management Analyst professional in the Business Process Branch to facilitate communication and collaboration between the Business and Information Technology (IT) staff to solve business problems, analyze business processes and systems, assist in identifying and translating business needs into requirements for IT staff; develop documentation and capabilities; and elicit and document business and technical requirements. The ideal candidate must possess outstanding interpersonal, organizational, analytical and communication skills.

The duties of this position include, but are not limited to:
  • Performing complex troubleshooting of data submission, data processing, data quality, and data reporting issues, which requires a technical understanding of business objectives and technical source systems, databases, and business rules.
  • Performing advanced queries and analysis of data in databases using either business intelligence reporting tools (such as Business Objects) or query languages (such as SQL) for carrying out root cause analysis of data quality and system issues, profiling data, testing systems and reports, providing datasets to data analysts and statisticians, providing reports or data in response to customer inquiries, and for other purposes.
  • Eliciting and documenting business requirements and translating non-technical requirements into measurable technical business requirements for data program system redesigns and complex change requests, including changes to extract-transform-load (ETL) processes, database processing business rules, and reports.
  • Working with business and technical teams to develop actionable requirements using interviews, document analysis, requirements meetings, surveys, business process descriptions, use cases, scenarios, business analysis, task, and workflow analysis.
  • Advising, assisting, and training JDAO staff on business and data processes, business requirements, report testing, and automation tools relevant to their position.
  • Providing tactical data governance support by helping to develop the required artifacts and capabilities, including but not limited to conceptual and logical data models, enterprise business glossaries, information flows, and data asset inventories.
  • Contributing to the identification, development, and application of business and system process improvements, standards, and documentation that facilitate improved work efficiencies and communications within JDAO.
  • Supporting various data governance activities within the JDAO and for the AO and the broader federal judiciary, including but not limited to processes and standards in support of data governance and data management policies.
  • Supporting the development and maintenance of all resulting documentation, checklists, and standards for JDAO including templates and reports, and supporting the Branch Chief who serves as the office historian for the policies, processes, standards, and products that impact the work done by JDAO.
  • Participating in the day-to-day activities of the branch including interaction with federal government and contractual staff and promoting a highly collaborative team approach to work.

  • Travel Required

    Not required

    Supervisory status

    Promotion Potential


    Conditions of Employment

  • All information is subject to verification. Applicants are advised that false answers or omissions of information on application materials or inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.
  • Selection for this position is contingent upon completion of OF-306, Declaration of Federal Employment during the pre-employment process and proof of U.S. citizenship for competitive status positions or conversion to a competitive status position with the Administrative Office of the US Courts. In instances where non-citizens are considered for hire into temporary or any other position with non-competitive status or when it is confirmed by the AO's Human Resources Office that there are no qualified U.S. citizens for a competitive status position (unless prohibited by a law or statue), non-citizens must provide proof of authorization to work in the United States and proof of entitlement to receive compensation. Additional information on the employment of non-citizens can be found at . For a list of documents that may be used to provide proof of citizenship or authorization to work in the United States, please refer to Form I-9, Employment Eligibility Verification .
  • All new AO employees will be required to complete an FBI fingerprint-based national criminal database and records check and pass a public trust suitability check.
  • All new AO employees must identify a financial institution for direct deposit of pay before appointment.
  • You will be required to serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor. Failure to successfully complete the trial period may result in termination of employment.
  • If appointed to a temporary position, management may have the discretion of converting the position to permanent depending upon funding and staffing allocation.

  • Qualifications

    Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions.

    Specialized Experience : Applicants must have at least one full year (52 weeks) of specialized experience which is in or directly related to the line of work of this position. Specialized experience must demonstrate ALL areas defined below:
  • Performing complex troubleshooting of data submission, data processing, data quality and data reporting issues;
  • Eliciting and documenting business requirements and translating non-technical requirements into measurable business requirements for software systems.

  • Education

    Desired, but not required: A bachelor's degree (BA or BS) from four-year college or university in a related field, or equivalent experience.

    Additional information

    The AO is an Equal Opportunity Employer.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    We will review your resume and supporting documentation and compare this information to your responses on the occupational questionnaire to determine if you meet the minimum qualifications for this job. If you meet the minimum qualifications for this job, we will evaluate your application package, to assess the quality, depth, and complexity of your accomplishments, experience, and education as they relate to the requirements listed in this vacancy announcement.

    You should be aware that your ratings are subject to evaluation and verification. If a determination is made that you have rated yourself higher than is supported by your resume and/or narrative responses, you will be assigned a rating commensurate to your described experience. Failure to submit the mandatory narrative responses will result in not receiving full consideration and/or rating credit. Deliberate attempts to falsify information may be grounds for not selecting you, withdrawing an offer of employment, or dismissal after being employed.

    Background checks and security clearance

    Security clearance
    Not Required

    Drug test required

    Required Documents

    For this job announcement the following documents and/or information are required:
    • Resume - Any written format you choose to describe your job-related qualifications.
    • Citizenship - Include country of citizenship on resume.
    • Notification of Personnel Action (SF-50) - All applicants outside of the AO must submit a copy of your latest SF-50 to verify current or former Federal employment status.
    • Veterans Preference documentation - Certificate of Release or Discharge from Active Duty (DD Form 214), if applicable Application for 10-Point Veteran Preference (SF-15) and an official statement, dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, certifying to the veteran's present receipt of compensation.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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