Executive Director for Services

Washington, D.C
Sep 13, 2021
Sep 18, 2021
Executive, Director
Full Time


This position is located in the International Trade Administration (ITA), Industry and Analysis. The Executive Director for Services is responsible for managing operations and resources for programs that promote U.S. exports and advance and protect U.S. commercial interests in specified sectors, including digital services, finance and insurance, supply chain, and professional and business services.

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1. Operations

The Executive Director (ED) for Services reports to the Deputy Assistant Secretary (DAS) for Services and represents the DAS for Services in executive meetings within and outside the Department. The ED is responsible for day-to-day management of operations and resources of the Services organization, which includes the Office of Finance and insurance Industry, Office of Digital Service Industries, and the Office of Supply Chain, Professional and Business Services. In the role as ED for Services, the ED oversees formulation of resource request and manages a process to continually align Services resources based on opportunities and needs. In all activities, the ED operates under Industry and Analysis strategic planning, human capital and technology management, and resource allocation processes and methodologies to optimize and promote consistency in goal setting, resource allocation, executive decision-making, policy coordination, and internal controls.

In coordination with the DAS and Office Directors, assists the DAS in managing the coordination, tasking, tracking and execution of subordinate work on the following: trade and investment policy development, industry analysis and outreach, market development and access, trade agreements monitoring, enforcement negotiation and implementation, and trade and investment promotion.

2. Policy and Programs

In coordination with the DAS and Office Directors, serves as key advisor to senior ITA management on USG commercial policies and programs, including trade events. Provides input and review for critical policy and administrative documents requiring approval by the DAS, PDAS for Industry and Analysis, Assistant Secretary, the Deputy Under Secretary for ITA, the Under Secretary for ITA, and other Departmental policy makers. Integrates and facilitates the contributions of other business units into programs and policy decisions.

3. Planning, Execution and Evaluation

Oversees planning and executing of a forward-looking strategic program of work in consultation with the DAS and Office Directors, and important stakeholders in other parts of ITA, senior ITA and Department of Commerce (DOC) leadership and private sector partners. Ensures such plans reflect Industry and Analysis strategy, ITA priorities, and industry knowledge while fostering common and reinforcing program and policy priorities across all offices.

Evaluates Office Directors performance annually and manages an inclusive workplace that fosters the development of others, facilitates cooperation, collaboration, and teamwork, improves morale, fosters collegiality, and supports constructive resolution of conflicts.

Oversees management processes to ensure that workplan goals and workload are realistic, that operations are efficiently and effectively run, and that topical problems or challenges are addressed. Mediates workload issues arising from demands outside the organization.

4. Industry Analysis Outreach

Supports ITA's vision, mission, and goals and fulfills Services objectives through positive and constructive internal and external coalition building (PTQ1). Works towards a common goal, and shares responsibility, decisions, and leadership with the DAS and Office Directors to ensure transparent, consistent, energetic, enthusiastic, and collegial representation of Services both with internal stakeholders at ITA, DOC and interagency, and the whole of U.S. government; as appropriate with external stakeholders. Coordinates outreach to support the Offices in full coordination with the DAS and Office Directors. Builds relationships and goodwill with external stakeholders such as business and industry associations. Participates in briefings for U.S. companies.

Provides oversight on subordinate work providing CFIUS sector analysis, including directing the analysis and development for recommendation on investment reviews, and represents ITA as needed on complex cases in sectors covered by Services.

Travel Required

Occasional travel - Some travel may be required.

Supervisory status

Promotion Potential


Conditions of Employment

  • 1 year probationary period for new SES members
  • Subject to pre-employment and random drug testing
  • Background and/or security investigation required
  • Public Financial Disclosure (SF-278 filing within 30 days of hire)
  • All members of the SES are subject to geographic relocation

This is a resume-based recruitment. Applicants are required to submit only a resume which must provide detailed evidence of how they meet the Executive Core Qualifications (ECQs) and the Professional/Technical Qualifications (PTQs).

The selectee is subject to Department approval. If tentatively selected as an initial career SES appointment, you will be required to submit a written narrative statement addressing all of the ECQs for OPM certification. Initial appointments to the SES must have ECQs certified by the Office of Personnel Management prior to appointment. Applicants currently serving on a career SES appointment, eligible for reinstatement into the SES, or have successfully completed an SES Candidate Development Program approved by OPM are not required to be evaluated on the ECQs. Must be a U.S. Citizen.

OPM approval is required before appointing any current or former political appointee to a permanent position in the civil service. This includes anyone who has been a political appointee in the last five years

The physical worksite for this position is in Washington, D.C. However, the Department of Commerce is currently under a maximum telework posture due to the COVID-19 pandemic; therefore, this position is currently under a 100 percent telework schedule. The position's telework schedule will likely change in the future when it moves away from its maximum telework posture. At that time, the incumbent will be expected to report to the physical work site in accordance with the updated status requirements of their supervisor. The nature and scope of future telework opportunities will be subject to the unit's telework policy, any applicable bargaining unit agreements, and supervisory approval. Non-compliance with the supervisor's telework-schedule requirement could result in adverse action, including separation.


To qualify, applicants must provide clear evidence of progressively responsible executive level leadership experience and office management directly related to the skills and abilities outlined under the Executive Core Qualifications (ECQs) and Professional Technical Qualifications (PTQs) listed. An individual's total experience must demonstrate the ability to perform the duties of the position. The right candidate must possess strong interpersonal skills to foster meaningful organizational and stakeholder relationships. Must be able to engage and motivate a team, navigate setbacks, have a positive influence on morale and work culture, while fostering an environment of collaboration and exceptional performance

Applicants do not need to submit separate narrative responses to address the ECQs or PTQs. Please remember that if experience is not stated in your resume, it will not be presumed that you possess it. Sample resumes that incorporate the ECQs and PTQs are available at: https://www.opm.gov/policy-data-oversight/senior-executive-service/reference-materials/guidetosesquals_2012.pdf

Executive Core Qualifications: The following are the five ECQs and their fundamental competencies. The ECQs were developed to assess executive experience and potential, not to evaluate technical experience. ECQs measure whether an individual has the broad experience needed to succeed in a variety of SES positions.

ECQ 1 - LEADING CHANGE: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.
(Competencies: creativity and innovation, external awareness, flexibility, resilience, strategic thinking, vision)
ECQ 2 - LEADING PEOPLE: This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
(Competencies: conflict management, leveraging diversity, developing others, team building)
ECQ 3 - RESULTS DRIVEN: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
(Competencies: accountability, customer service, decisiveness, entrepreneurship, problem solving, technical credibility)
ECQ 4 - BUSINESS ACUMEN: This core qualification involves the ability to manage human, financial, and information resources strategically.
(Competencies: financial management, human capital management, technology management)
ECQ 5 - BUILDING COALITIONS: This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.
(Competencies: partnering, political savvy, influencing/negotiating)
For detailed guidance on ECQs, applicants are strongly encouraged to review the Office of Personnel Management's Guide to Executive Qualifications at https://www.opm.gov/policy-data-oversight/senior-executive-service/reference-materials/guidetosesquals_2012.pdf

Professional/Technical Qualifications

1. Demonstrated expert knowledge and experience in identifying and analyzing pertinent information critical to U.S. industries in international trade.

2. Demonstrated knowledge and experience in the development of programs to eliminate foreign market barriers, improve access by U.S. exporters, and improve the competitiveness of U.S. industry in international markets.

3. Demonstrated expertise with U.S. trade in the services industry, and knowledge of U.S. trade agreements, decisions, and policies relevant to services trade and investment policies.


This position does not have an educational requirement.

Additional information

Background Investigation/Clearance: This position is designated as non-critical sensitive and requires a Secret clearance.
Financial Disclosure: This position is covered under the Ethics in Government Act, which requires comprehensive financial disclosures from employees. The appointee will be required to file a Public Financial Disclosure Report (SF-278), within 30 days after his/her appointment, and then annually thereafter.
Qualifications Approval and Probationary Period: Persons newly selected for career appointment to the Senior Executive Service must have their executive core qualifications approved by an Office of Personnel Management Qualifications Review Board and will be required to serve a one-year probationary period.
Mobility: Individuals selected for Senior Executive Service positions may be subject to reassignment across geographical, organizational, and functional lines.
Drug Testing: Applicants tentatively selected for employment in any position are subject to designated and/or random pre-employment and employment urinalysis. Applicants who refuse to be tested will be denied employment and/or removed from employment with the Department of Commerce.
Application materials: The materials you send with your application will not be returned.
Veterans' preference and time in grade restrictions are not applicable to positions in the SES.

SSN: You will be required to enter your full social security number (SSN) only to initially access and create an account at the OPM USAJOBS website; however, only the last four digits will appear in your resume. Please DO NOT put your SSN on pages within your application package. Privacy Act - Privacy Act Notice (PL 93-579): The information requested here is used to determine qualifications for employment and is authorized under Title 5 U.S.C. 3302 and 3361.
Signature: Before you are hired, you will be required to sign and certify the accuracy of the information in your application.
False Statements: If you make a false statement in any part of your application, you may not be hired, you may be fired after you begin work, or you may be subject to fine, imprisonment, or other disciplinary action.
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law.
Pay Increases and recognition are based on performance, if applicable.
The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, membership in an employee organization, or other non-merit factor. The Department of Commerce is an equal opportunity employer.

U.S. Citizenship is required.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All applicants will be evaluated by an Executive Resources Board (ERB) rating panel of senior managers to determine the degree to which they possess the mandatory executive core and professional/technical qualifications. All applicants will be evaluated on the quality and extent of their total accomplishments, experience, and the Executive (if applicable) and Professional qualification requirements.

Key steps in the evaluation process are as follows:

1. Application completeness
2. Basic qualification determination
3. Rating panel assessment of your executive core qualifications and professional technical qualifications
5. Structured interview and possible further interviews
6. Tentative selection by the hiring organization
7. OPM Qualification Review Board certification (as needed)

You are not required to submit responses to the ECQs and PTQs. If you submit narrative ECQs or PTQs responses they will not be considered and will not be forwarded to the rating panel or selecting official.

To preview questions please click here .

Background checks and security clearance

Security clearance

Drug test required

Position sensitivity and risk
Critical-Sensitive (CS)/High Risk

Trust determination process
Suitability/Fitness , National security

Required Documents

In addition to your online application, the following documents must be submitted and received by 11:59 p.m. Eastern Standard Time (EST) on the closing date of this announcement

Resume - You must submit a resume to be eligible for this position. Describe the scope, quality, depth, and effectiveness of your leadership and technical experience within the context of the ECQ and PTQ requirements. Your resume must contain information sufficient to make a valid determination that you fully meet the executive level qualifications and specialized experience requirements as stated in this vacancy announcement. Insufficient information will result in a not qualified rating. It is recommended that your resume include the following information:
  • Your full name, mailing address (including zip code), email address, and day and evening telephone numbers.
  • Paid and Non-paid job-related work experience. For each job listed you are to provide: job title; duties and accomplishments; employers' name and address; supervisor's name and phone number; starting and ending dates (month and year); hours per week; salary; if a federal position, list the title, series and grade/pay band.
  • Education. Provide name, city and state of all schools attended; i.e., high school, colleges and universities, vocational, trade, business, technical. Provide dates of attendance, major, and type and year of any degrees received. Report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. For more information, you may refer to the following website: http://www.ed.gov/admins/finaid/accred/index.html
  • Other Job Related Qualifications Information. Provide training courses, special skills you possess, certificates and licenses, honors, awards, special accomplishments, etc., applicable to the position.

Additional documents you may submit:

1. For current Senior Executives or individuals with SES reinstatement eligibility: You are encouraged to submit your most recent SF-50 (Notification of Personnel Action) that documents your career appointment status in the SES.

2. For current Federal employees: You are encouraged to submit your most recent SF-50 (Notification of Personnel Action) that documents your current tenure, position title, series, grade level and pay.

3. For OPM QRB certified SES Candidate Development Program (SESCDP) Graduates: You are encouraged to submit your OPM certificate of QRB ECQ approval.

Documents not listed above including writing samples, recommendation letters, narrative ECQ and PTQ statements, and proof of veteran status will not be considered and will not be forwarded to the rating panel or selecting official. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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