Duties

Summary

This position is located in the Department of Commerce, NAT'L TELECOMMUNICATIONS AND INFO ADMINISTRATION, Washington, District of Columbia. The primary purpose of this position is will serve as an IT Specialist providing database management support for NTIA mission systems.
Learn more about this agency

Responsibilities

• Respond to problems with software, hardware, and systems management.
• Integrate several hardware, software, and/or computer related services to provide an integrated information system.
• Oversee equipment installation or relocation, testing and acceptance processes.

Travel Required

Not required

Supervisory status
No

Promotion Potential
13

Requirements

Conditions of Employment

• You must be a U.S. citizen to apply for this position.
• You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
• A probationary period may be required.
• Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see http://www.sss.gov/).
• If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
• All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
• License required: No
• Pre-employment physical required: No
• Bargaining Unit Position: No
• Permanent Change of Duty Station (PCS) Expenses will not be paid.

Qualifications

Applicants must demonstrate that they meet the Basic Requirement AND Minimum Qualification requirements as noted below.

Basic Requirement:
You must have IT-related experience demonstrating each of the four competencies listed below:
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND

Specialized Experience: GS-13: You qualify for the GS-13 grade level if you possess one year of specialized experience, equivalent to the GS-12 grade level in the Federal government, performing the following duties:

• Analyzing various applications, systems, and/or services such as Platform as a Service (PaaS), Software as a Service (SaaS), Commercial off-the-shelf (COTS) to report problem areas and help resolve issues;
• Providing technical assistance within the organization on database management systems such Sybase, Microsoft, Oracle, MySQL and PostgreSQL;
• Conducting periodic backups of organizational databases to develop disaster recovery plans;
• Monitoring organizational database management systems to implement upgrades, patching, and security hardening

All qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.

NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education may not be used or combined to qualify for this position.

Additional information

Promotion Potential: This position is at the full performance level.

Background Investigation: To ensure the accomplishment of its mission, the Department of Commerce requires each and every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully complete a background investigation for SECRET clearance as a condition of placement in this Non-Critical Sensitive position. This review includes financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.

The physical worksite for this position is located in Washington, District of Columbia. However, the NAT'L TELECOMMUNICATIONS AND INFO ADMINISTRATIONis currently under a maximum telework posture due to the COVID-19 pandemic; therefore, this position is currently under a 100 percent telework schedule. The position's telework schedule will likely change in the future whenNAT'L TELECOMMUNICATIONS AND INFO ADMINISTRATION moves away from its maximum telework posture. At that time, the incumbent will be expected to report to the physical work site in accordance with the updated status requirements of their supervisor. The nature and scope of future telework opportunities will be subject to the unit's telework policy, any applicable bargaining unit agreements, and supervisory approval. Payment of relocation expenses, as applicable, will be paid in accordance with this Job Opportunity Announcement. Non-compliance with the supervisor's telework-schedule requirement could result in adverse action, including separation.

Veterans Employment Opportunities Act (VEOA): To be eligible for a VEOA appointment, the veteran must 1) be a preference eligible; or 2) be a veteran separated after 3 or more years of continuous active service performed under honorable conditions (you must submit a DD214-member copy 4).

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) will be eligible if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a rating of 85 out of 100 ; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: http://www.opm.gov/rif/employee_guides/career_transition.asp

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. Best qualified candidates will be identified for referral to the hiring manager and may be invited for an interview. The competencies or knowledge, skills, and abilities needed to perform this job are:

• Knowledge at a level to serve as an expert in a specialty area, e.g., applications system design, computer equipment analysis, etc., or of general data processing covering a wide range of technology and applications.
• Ability to plan advanced systems projects or resolve critical problems in existing systems which require innovative solutions, etc.
• Ability to advise top management on new developments and advanced techniques.

Based on your responses, you will receive a score from the Assessment Questionnaire. Those applicants who meets or exceeds the cut-off score will be referred to the hiring manager and may be called for an interview. Failure to complete the interview may result in removal from further consideration.

If, after reviewing your resume and/or supporting documentation, a determination is made that you have overstated your qualifications and/or experience, you will be removed from consideration or your score will be lowered.

Due Weight will be given to performance appraisals and incentive awards in accordance with 5 CFR 335.103(b)(3), during the interview/selection process conducted by the hiring manager.

For Competitive Merit Promotion and Veterans Employment Opportunities Act (VEOA) Applicants: The highest rated candidates will be referred to the hiring agency.

For Noncompetitive Appointment Eligibles: All qualified candidates will be referred to the hiring agency.

To preview the assessment questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/11214638

Background checks and security clearance

Security clearance
Secret

Drug test required
No

Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk

Trust determination process
Credentialing

Required Documents

To apply for this position, you must submit a complete Application Package which includes:

1. Your resume showing a detailed description of your job-related qualifications that includes beginning and ending dates with the month and year and hours worked per week (if less than 40) for each paid and non-paid work experience job title listed. FOR WORK IN THE FEDERAL SERVICE, INCLUDE THE GRADE LEVEL FOR THE POSITION(S).
2. Other supporting documents ( only submit if applicable to you) :

• Are you claiming veterans' preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions.
• Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit:
  • A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
  • A copy of your SF-50 "Notification of Personnel Action'', documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc.;
  • A copy of your latest performance appraisal including your rating; and
  • Any documentation from your agency that shows your current promotion potential.
• Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
  • Position title;
  • Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
  • Agency; and
  • Beginning and ending dates of appointment.
• Are you a current or former federal employee?
  • A copy of your latest SF-50 "Notification of Personnel Action'' documenting tenure, position occupied & highest grade/step is needed. You may need to submit more than one SF-50 to demonstrate that you meet time-in-grade requirements. Recommended SF-50s include: promotions and step increases (within grade increases).