IT Specialist

3 days left

Woodlawn, Maryland
Sep 13, 2021
Sep 21, 2021
Full Time


The incumbent serves as an IT Specialist in the Office of the General Counsel, Executive Operations Staff and is the principal OGC systems person responsible for developing functional requirements to support systems development and provides comprehensive and authoritative advice and technical assistance on all major systems activities/issues in OGC.

This position is eligible for outstationing.
Learn more about this agency


  • Acts for or assists the Executive Officer in managing, coordinating and monitoring the accomplishment of major IT initiatives and monitoring OGC management program goals and initiatives. Provides oral and written reports and conducts briefings on
  • [cont.] behalf of the General Counsel. Assists or acts for the General Counsel in the formulation, evaluation and implementation of plans for achieving immediate and long-range automation objectives.
  • Serves as a resource providing technical guidance for OGC Headquarters and Regions for IT systems architecture enterprise-wide. Responsible for developing and coordinating for OGC Headquarters and Regions implementation strategies for all new major
  • [cont.] hardware and software systems. Provides analysis and advice on implementation strategies and schedules. Provides recommendations to OGC management on resource requirements, including cost/benefit analysis and the impact and cost to
  • [cont.] operations. Serves as the principal liaison between OGC and DCS in all matters dealing with the development of short and long-range plans, applications systems and procedures governing the direction of OGC and SSA software.
  • Acts as a primary technical contact on systems security for OGC Headquarters and Regions. Responsible for evaluating proposed solutions to meet OGC business requirements in the most efficient and cost effective manner, and either making
  • [cont.] recommendations for pilots or developing implementation strategies. Strategies are based on the incumbent's own research or research by others related to adoption of a new technology or technology related process.
  • Represents OGC management and staff as a decision maker and technical representative in negotiations with the Office of Systems on configuration, rights and privileges, access rights, standards, and implementation strategies for new technologies
  • [cont.] related to IT. Also represents OGC on the IT Plan Prioritization process and deals with the Office of the Chief Information Officer and the DCS Planning Staff as needed. Develops recommendations for funding and effective budget execution
  • [cont.] regarding IT acquisitions. This includes product research, preparing SEIs and OMB 300s for systems-related costs, CBA/ROI analysis, plus purchasing strategy to meet the recommended strategy. Develops OGC's architectural approach and works
  • [cont.] with the Systems Architecture Review Board in getting it approved. Provides advice to the General Counsel, Deputy General Counsel, Executive Officer, and other OGC managers and IT staff in developing strategies for new hardware
  • [cont.] and software systems. Responsible for developing technical documents, white papers, etc., and recommendations for technology enhancements for OGC's administrative systems. Prepares instructions and procedures necessary to implement new or
  • [cont.] updated systems, e.g., planning documents, usage guidelines, training materials, etc. Pursues implementation of changes that involve independently negotiating agreements on behalf of the General Counsel.
  • Advises the General Counsel, Deputy General Counsel, and the Executive Officer of new industry trends, new technology and systems that benefit OGC operations, develops,
  • [Cont.] and presents recommendations to OGC Headquarters and Regional management and IT staff.
  • Maintains an up-to-date Continuity of Operations Plan for IT systems and is responsible for disaster recovery planning and testing.
  • Serves as a Project Officer for the procurement and modification of automated systems used to support the mission of OGC.
  • Reviews contractor deliverable products to ensure that they satisfy contractual requirements and approves or identifies deficiencies. Acts as a task manager for contractor efforts to ensure that the contractor is meeting the needs of the Agency/OGC.

Travel Required

Not required

Supervisory status

Promotion Potential


Conditions of Employment

  • U.S. Citizenship required.
  • Selective Service Registration: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See
  • Background and/or security investigation may be required.
  • Job offers are contingent on background / security investigation results.
  • Federal employees must be in good standing.
  • Federal employees must have a successful performance rating.
  • Selectees may be required to serve a 1-year probationary period.
  • All application materials must be received by the closing date.
  • Official Personnel Folders will not be reviewed.
  • Requests for copies of application documents will not be accepted.
  • All application forms submitted become the property of SSA Human Resources.


To qualify for the 2210 IT Specialist series, the applicant must demonstrate the following competencies:·
    Attention to Detail - Is thorough when performing work and conscientious about attending to detail. · Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; know about available products and services; and is committed to providing quality products and services. · Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. · Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
To qualify for the GS-14, the applicant must have 52 weeks of specialized experience at the GS-13 level, or equivalent, which is in or related to the work of the position to be filled, that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Such experience MUST include:

A) Processing electronically stored information (ESI), and implementing and operating eDiscovery and legal hold software applications (eDiscovery Tools);
B) Assisting with the design and execution of search, review, and analysis strategies using a variety of sophisticated eDiscovery Tools to locate, recover, organize, and produce relevant ESI;
C) Evaluating the current state of the eDiscovery life cycle of ESI, making recommendations for process improvements, and providing day to-day support for the processes and;
D) Experience with file storage platforms, server administration, and management of file access rights.

Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

GS-2210: Information Technology Management Series (

Qualification requirements must be met by the closing date of this announcement.

Applicants for promotion must have 52 weeks at GS-13

Time in grade requirement must be met by the closing date of this announcement.


This job does not have an education qualification requirement.

Additional information

WHO MAY APPLY: Applications will only be accepted from applicants eligible for one of the following categories.
  • Federal employees currently serving under career or career conditional appointments;
  • Federal employees currently serving under the following types of appointments: Schedule A, Reg. 213.3102 (U) appointments for individuals with disabilities; and time limited appointments for veterans with a compensable service-connected disability of 30% or more;
  • Former Federal employees eligible for reinstatement (i.e., those who have career status or separated from a career-conditional appointment less than 3 years ago);
  • Current or former Federal employees eligible under the Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP); or
  • Veterans Employment Opportunity Act (VEOA) Eligibles (i.e., Preference-eligible veterans OR veterans who have been separated from the armed forces under honorable conditions after 3 years or more of continuous service).
  • Federal employees serving under excepted service appointments with competitive service compatibility (e.g. Postal Service, Foreign Service, an agency with an interchange agreement, etc.) may be eligible to apply. Please visit Excepted Service Appointments with Competitive Service Compatibility for more information.
NOTE: Excepted service employees serving under Schedule A appointments for Attorney positions or Pathways Programs appointments (Presidential Management Fellows, Recent Graduates, and Interns) are not eligible for consideration.

Position to be filled under the provisions of the Management Officials Promotion Plan . The best-qualified list for this vacancy may be used to fill the same or similar positions in a component(s) under the same Deputy Commissioner. Additional selections may be made within 6 months of the date the best qualified list is issued.

LOCALITY PAY: Salary will be set in accordance with locality pay provisions. Candidates currently receiving a higher locality pay than the office applied for are advised that should they be selected, they will lose entitlement to the higher locality pay.

This position is eligible for telework. | Relocation expenses will not be paid. | Outstationing may be available.

This is a moderate risk public trust position. The selected employee will be required to complete a Standard Form 85P, Questionnaire for Public Trust Positions, in order to have the appropriate investigation conducted, unless the employee has been previously certified eligible to occupy a position at this level.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants will be rated based on the following knowledge, skills, and abilities:
  • Knowledge of current and evolving information systems, techniques, and technology covering a wide range of complex disciplines and applications in order to serve as a technical authority in developing short and long-range systems plans. Maximum 20 Points
  • Skill in expressing and presenting ideas and recommendations both orally and in writing and maintaining effective working relationships with internal and external partners in government and the private sector. Maximum 20 Points
  • Knowledge of current and emerging agency programs and policies in order to provide comprehensive and authoritative advice and technical assistance. Maximum 20 Points
  • Skill in analyzing and evaluating complex methods to correlate groups of information, discriminate between important and unimportant details, and recognize inconsistencies. Maximum 20 Points
Total Points Possible: 80

Applicants will be assessed using the rating criteria listed in the following link:

Background checks and security clearance

Security clearance
Not Required

Drug test required

Position sensitivity and risk
Moderate Risk (MR)

Trust determination process

Required Documents

Your resume must provide all of the information necessary to make qualifications and eligibility determinations (e.g., experience related to your qualifications for this position, grade levels and dates of your current and prior positions, etc.). SSA employees may submit an SSA-45 .

Your resume must specifically demonstrate, in your own words, the possession of the required experience related to the minimum qualifications, selective placement factors and/or evaluation criteria. Information that is copied or restated language from the vacancy announcement, rating criteria, KSAs and/or position description will not be considered. If this occurs, you may lose consideration for one or more grade levels or found ineligible.

If you are a current or former Federal employee, you must submit a Notification of Personnel Action (SF-50) that that reflects your grade/step, possession of time-in-grade (e.g., a Within-Grade Increase or Promotion/Reassignment dated more than one year ago), and career or career-conditional tenure in the competitive service. You may need to submit more than one SF-50 to prove possession of time-in-grade. Current SSA employees are not required to submit an SF-50.

If you are a former Federal employee with reinstatement eligibility, you must also submit your separation SF-50 showing your separation was not for performance or conduct reasons.

If you are a current Federal employee, you must submit a copy of your most recent performance appraisal. You must also include an explanation if you have changed agencies and have not yet received a performance appraisal from your new agency. If you are a new Federal employee who has not yet received a performance rating, you must upload an explanation.

Current SSA employees and VEOA applicants are not required to submit performance appraisals.

If you are applying under the Veterans Employment Opportunities Act (VEOA), you must submit your DD-214 (member 4 copy) and any other documentation demonstrating your preference eligibility, such as a disability letter.

NOTE: If you are a current Federal employee eligible under VEOA, you are subject to the time-in-grade requirement and must submit an SF-50 as required above.

If you are applying for selection priority under ICTAP, you must submit one of the following as proof of eligibility: a separation notice; a Notice of Personnel Action (SF-50) documenting your separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.

Similar jobs

More searches like this