Supervisory Pricing Program Manager

Fort Lee, Virginia
Sep 13, 2021
Sep 21, 2021
Full Time


This position is located in the Defense Commissary Agency (DeCA) Headquarters (HQ), Sales, Marketing and Logistics Group, Strategic Revenue Management Office. Contributes to the development and oversees the execution of DeCA's Grocery Pricing Strategy Program. Supervises a team of Pricing Analysts and Electronic Pricing Coordinators who provide essential analytical and pricing execution support for the centralized Category Management function and contribute significantly to pricing operations.

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Performs pricing analysis in an extremely fast-paced environment that drives the Agency's pricing program. Consistently executes the pricing strategy across all categories. Effectively balances patron savings with revenue growth. Achieves sales goals and profit targets, while providing patron savings. Anticipates and meets the needs of both internal and external customers. Delivers high quality products and services and is committed to continuous improvement.

SAVINGS: Constantly seeks to provide grocery items at significant savings while enhancing quality of life and readiness. Must be keenly aware of competitive trends and changes in the retail grocery sector to provide grocery items at significant savings. Ensures the commissary items meet or exceed the overall 23.7% savings compared against local market baskets, as directed by statute. Executes pricing strategies to ensure patrons save nearly a quarter on every dollar they spend commissaries.

REVENUE: Executes innovative pricing strategies to increase revenue by accomplishing DeCA's new vision and the strategic changes set forth in the Director's Game Plan. Continuously seeks opportunities to capitalize on demand creation and increase customer base. Seeks outs cutting edge pricing incentives to grow, expand, and increase DeCA's revenue share.

MARGIN: Consistently delivers the target profit by executing competitive pricing strategies and increasing demand. Achieves cutting edge strategies for increasing profit. Accomplishes high level established revenue, benefit, and profit goals outcomes and objectives.

Directly responsible for establishing a business partnership with all Category Managers to quantify and execute retail pricing strategies in all stores. Responsibility includes executing advanced analytical techniques, tools, and scorecards to drive business results and ensure fact-based analytics are utilized when making retail pricing decisions to increase the overall customer experience.

Requires mastery of the retail grocery industry, the retail grocery macro trends that impact retail pricing, how the industry identifies and manages pricing of Key Value Items (KVIs) and the roles of each respective DeCA category and the grocery industry.

Researches and tracks competitor pricing and retail market trends and keeps abreast of significant developments with an emphasis on Key Value Items. Performs competitive analyses and evaluates retail and military demographic profiles and consumer purchasing behavior in individual categories and groups of categories, in order to execute a successful pricing strategy. Makes presentations to senior leadership on plans to execute and maintain a successful, profitable, grocery pricing program.

Conducts meetings with suppliers, agents/brokers and distributors to identify new technologies, strategies and enhanced grocery pricing ideas and initiatives. Responsible for administering a broad array of pricing activities including, but are not limited to:

Partners and aligns with Category Managers to execute effective retail product price strategies for each category. Identifies and executes pricing models for optimal pricing effectiveness to produce patron savings, increase revenue and target profit. Coordinates retail pricing research requirements and rationalizes tools, data sources, and reports used by the pricing team and Category Managers. Works with IT to execute business requirements for Enterprise Data Warehouse to support necessary predictive modeling and reporting. Proactively institutes standard processes and techniques and executes industry standard best practices for the DeCA.

Measures total profit contribution for each category, using syndicated data to monitor retail price points by geography. Recommendations are based on comprehensive analysis to maximize trade spend, create sales projections at the category level, and conduct in depth post-promotional analysis at the item and category level. Must be able to validate pricing programs, plans and results using data analytics, enterprise solutions and models. Understands pricing trends, grocery promotional response, pricing dynamics, price elasticity of different commodities and other algorithms.

Supports the Category Managers in the execution and analysis of retail pricing models; performs monthly analysis of existing transactional level data to identify price/margin erosion, and assists Category Management teams in constructing and implementing appropriate solutions. Trains DeCA stakeholders on the proper use of the pricing analytics tools, models and solutions. Plays an active role as a "super user" of the pricing analytics tools to help drive insights to support the pricing and sales teams. Monitors price change execution throughout the business system to include data integrity and consistency. Identifies and resolves pricing and margin issues

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status

Promotion Potential


Conditions of Employment

  • Must be a US Citizen
  • Must apply by 11:59 EST on the closing date of vacancy
  • Work Schedule: Full Time
  • Permanent change of Station (PCS) Cost: Maybe Authorized
  • Position Sensitivity: Non Critical Sensitive
  • Security Requirements: Required to obtain and maintain security clearance eligibility based on appropriate background investigation.
  • Overtime: Occasionally
  • Temporary Duty (TDY) Travel: Travel by military and commercial transportation including air or land may be necessary in the performance of the officially assigned duties.
  • Fair Labor Standards Act (FLSA): Exempt
  • Bargaining Unit Position: 8888 / Not Applicable
  • Drug Testing: Not Applicable
  • Physical Requirement: Although some slight physical effort may be required at times, the work is primarily sedentary in nature and does not require any special physical effort or demands.
  • Obligated Position: No
  • Selective Service Requirement: All male applicants born after December 31, 1959 must be registered with the selective service system or exempt from Selective Service. Please visit for more information.


See the Group Coverage Qualification Standards for Clerical and Administrative Support Positions: General Schedule Qualification Standards (

To qualify for this position you must possess One year of specialized experience equivalent to the13 grade level. To be creditable, specialized experience must be at the {Insert Grade Level} or equivalent under other pay systems in the Federal service, military, or private sector.

Examples of specialized experience include:

Work consisting of projects, studies, and assignments that require the analysis of interrelated issues and involves executing predictive models, gathering information, identifying and analyzing issues, and executing recommendations to resolve substantive problems of retail pricing operations. Performing assignments involving various projects, studies, or evaluations requiring the application of many different and unrelated processes, differing regulatory criteria and procedures, and significant departures from established practices. Making decisions, or executes and implements new methods and techniques to satisfy broad policy and technical requirements. Recommending changes in basic policy issuances and implementing instructions covering established techniques, practices and methods based on personal analysis of very general policy directives and objectives. Driving pricing programs management principles and practices through the application of strong data analytics and compelling business plans and other information in support of sales growth and patron savings. Executing a lifecycle pricing strategies, price management systems, rules, standards, and guidelines that deliver on financial goals. Executing long-range sales plans, goals, and objectives and provides continuous evaluation to ensure sales growth and patron savings. Providing solutions to category operational problems and questions. Alternatives and options recommended are designed to meet requirements in a variety of physical and environmental circumstances.

Volunteer Experience: Your experience refers to paid and unpaid experience, including volunteer work done through a National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, and social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

For qualifications determinations your resume must contain your name, a description of your duties, the number of hours worked per week and the beginning and ending dates (month/year) for each position. Resumes that do not contain this information will be marked as insufficient and applicants may not receive consideration for this position.


Education may not be substituted for specialized experience at this grade level.

Additional information

REGARDING INTERVIEWS: Interviews may be required for this position. Accommodations may be made to conduct telephonic or virtual interviews to preclude travel hardships for applicants.

Re-employed Annuitant: A former Federal employee who has retired under either the Civil Service Retirement System (CSRS) or Federal Employees Retirement System (FERS) is an Annuitant. An annuitant cannot be hired (i.e. re-employed) unless the vacant position meets the criteria in the Department of Defense (DOD) policy on employment of annuitants issued December 10, 2008. The DoD criteria for hiring Re-employed Annuitants can be found at .

Re-employed Annuitant: This position does not meet criteria for re-employed annuitant.

Other Notes:
  • Deliberate attempts to falsify your application information, such as copying portions of this job announcement into your resume, may result in you being removed from consideration for this position.
  • Additional vacancies may be filled from this announcement upon its closing.
  • Applicants selected from this announcement may be required to serve a Two Year probationary period.
    Applicants selected from this announcement may be required to serve a One Year supervisory probationary period.
  • Financial Difficulty -
Additional Information:
  • Recruitment/relocation incentives may be authorized
  • Required completion of a conflict of interest questionnaire as a condition of employment.
  • The work of the position requires access to DeCA's business systems and is designated as IT Level II. The position involves access to or control over personal, private, sensitive but unclassified, controlled unclassified or proprietary information.
  • Work is performed in an office setting with adequate lighting, heating, and ventilation and involves the ordinary risks and discomforts typical of an office environment.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Specifically you will be evaluated on the following competencies:

  • Influencing/Negotiating
  • Minimum Qualifications GS-14
  • Partnering
  • Technical Credibility


To determine if you meet the qualifications, requirements and quality of experience required for this position, we review your resume, supporting documents and responses to the questionnaire. The score you receive is a measure of the degree to which your background matches the competencies required. Please follow all instructions carefully as errors or omissions may affect your rating.

Based on the results of the evaluation process, we place those who apply under delegated examining procedures in one of the following quality categories:
  • Best-Qualified: Candidates who possess the type and quality of experience that substantially exceeds the position's minimum qualifications, including all selective placement factors and appropriate quality ranking factors.
  • Highly-Qualified: Candidates who possess the type and quality of experience that exceeds the position's minimum qualifications.
  • Qualified: Candidates who meet the minimum qualifications and are proficient in some but not all of the position's requirements.
We send candidates in the Best-Qualified category to the hiring manager for employment consideration first. We send candidates in other categories to the hiring manager based on category rating procedures.

Veterans in the Best-Qualified category who (1) provide all applicable and required documents (See the Required Documents section for more information) and (2) meet all the positions' requirements are referred before non-veteran candidates. If there are no veterans in the Best-Qualified category meeting these criteria, we refer non-veteran candidates for employment consideration.

Veterans Preference: If you are entitled to veterans preference, indicate on your resume the type of veterans' preference you are claiming. Your veterans' preference entitlement will be verified by the employing agency. If you are entitled to veterans' preference and qualified for the position, your name will be placed above non-preference candidates on a list sent to the hiring manager for employment consideration. Qualified veterans' preference eligible with a service-connected disability of 10% or more will be listed at the top of the highest quality category depending on the position and grade level of the job. For information on entitlement see .

Military Spouse Preference: If you are entitled to military spouse preference, in order to receive this preference you must choose the spousal eligibility in your application package referencing MSP Military Spouse Preference. Your preference entitlement will be verified by the employing agency. If you are claiming military spouse preference and qualified for the position, your name will be placed below preference eligible veteran candidates and above non-preference candidates on a list sent to the hiring manager for employment consideration. See the Required Documents section for information regarding documents you must submit to apply for this position and to claim your Military Spouse Preference (MSP).

Background checks and security clearance

Security clearance

Drug test required

Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk

Trust determination process

Required Documents

Application packages should include the following documents:
  • Questionnaire: Required
  • Transcripts: Required if using education to qualify. See Education section for more information.
  • Resume: Required **To ensure full consideration of your experience and education we encourage you to use the USAJOBS resume builder to prepare your resume or to guide you in preparing your resume.
For qualifications determinations your resume must contain the following:
  • Applicant's full legal name and contact information.
  • Description of your duties
  • Number of hours worked per week
  • Beginning and ending dates (month/year) for each position.
Applicants who fail to provide the required information on their resume will not receive consideration for this position.
See for more information.

Claiming Veterans' Preference. Additional supporting documents are required. These documents must provide acceptable documentation to verify the type of preference claimed (i.e. 5-point, 10-point, etc.) and the character of the service (i.e. Honorable Discharge). A copy of your DD214, "Certificate of Release or Discharge from Active Duty," showing your Character of Service is required when claiming Veterans' Preference. The member 4 copy of your DD214, "Certificate of Release or Discharge from Active Duty," is preferable. If unable to verify Character of Service, you will not receive veteran's preference.

If claiming 10-point preference, you will need to submit a Standard Form 15, "Application for 10-point Veterans' Preference," . If selected, additional documentation may be required prior to appointment.

If claiming 10 point preference, you will need to submit a Veteran Disability (VA) Letter. If you need assistance in obtaining a VA Letter please visit .

If you are currently serving on active duty and expected to be released or discharged within the next 120 days, you must submit written documentation from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days from the date the written documentation is signed. If selected, additional documentation may be required prior to appointment.

Interagency Career Transition Assistance Programs: This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria; 2) be rated well-qualified for the position; Well qualified is defined as possessing the type and quality of experience that exceeds the positions minimum qualifications. and 3) submit the appropriate documentation to support your ICTAP eligibility. For more information please visit

Claiming Military Spouse Preference. In addition to the documents required by the vacancy announcement, you are required to submit documents that provide acceptable information to verify (1) you reside within the commuting area of your sponsor's permanent duty station (PDS);(2) proof of marriage to the active duty sponsor, and (3) proof of military member's active duty status. This required documentation includes the following: Marriage Certificate or License, Signed Self-Certification Checklist ( Military Spouse PPP Self-Certification Checklist) , Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable).

If previously held a federal position you must include SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 Information, and documentation of performance rating of record (dated within the last 12 months). You must also meet pre-employment criteria and be eligible for immediate noncompetitive appointment to a position in the competitive service.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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