Duties

Summary

READ ALL INFORMATION FOR INSTRUCTIONS SPECIFIC TO THIS ANNOUNCEMENT.

Performs analytical duties requisite to planning, directing, coordinating, evaluating and improving activities within the scope of the Social Security Administration's mail management program.

See Responsibilities for other duties.

See Conditions for key information.

See 1F0920 at PD Search
Learn more about this agency

Responsibilities

• Analyzes proposed changes in rules, regulations, rates, mail classifications and policies of the United States Postal Service and other Federal agencies to evaluate their impact on SSA operations.
• Maintains an awareness of changes in the agency's programs, needs, operational and staffing characteristics to determine actual or potential impact on mail policies, methods, procedures and requirements.
• Develops information regarding any budgetary impact for dissemination to other SSA components responsible for budgetary and fiscal control of mail.
• Develops assessment criteria, performs assessment and evaluations of new mailing equipment and technology. Recommends acquisition of appropriate equipment to support operations.
• Keeps abreast of new developments and equipment in the mail-processing field. Performs workload studies of mailing operations to identify problems.
• Recommends improvements/alternatives in workflow, organization, processing methods, production standards, work measurement techniques, equipment and manpower utilization to increase production and efficiency while reducing total processing times.
• Formulates and establishes agency-wide mail management policies, objectives, standards and procedures. Prepares manuals and other instructional or informational memoranda.

Travel Required

Not required

Supervisory status
No

Promotion Potential
None

Requirements

Conditions of Employment

• U.S. Citizenship required.
• Selective Service Registration: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov
• Background and/or security investigation may be required.
• Job offers are contingent on background / security investigation results.
• Federal employees must be in good standing.
• Federal employees must have a successful performance rating.
• Selectees may be required to serve a 1-year probationary period.
• All application materials must be received by the closing date.
• Official Personnel Folders will not be reviewed.
• Requests for copies of application documents will not be accepted.
• All application forms submitted become the property of SSA Human Resources.
• Position is eligible for telework consideration. Telework may be approved after all conditions for telework have been met.
• Position is on a full-time, flex-time schedule and may be eligible for an Alternate Work Schedules (AWS).
• Position is not authorized to be filled virtually or through out stationing.
• Relocation expenses will not be paid.
• Successful performance of Management Analyst work and adherence to conditions and requirements of this position will be assessed during the 1-year probationary period served by all new appointees (e.g., new to SSA and/or new to this series).
• Position has a Selective Placement Factor (see Qualifications).
• Use the Application Checklist at the end of the online questionnaire to ensure submission of a complete and comprehensive application.

Qualifications

READ THIS SECTION IN ITS ENTIRETY. THIS INFORMATION IS CRUCIAL TO SUBMITTING A SUCCESSFUL APPLICATION.

MINIMUM QUALIFICATIONS for this GS-12 Management Analyst position are based on Specialized Experience, including a Selective Placement Factor (Knowledge of Mail Management Policies and Procedures).

See Required Documents for more information on demonstrating your eligibility and qualifications.

(1) SPECIALIZED EXPERIENCE: You must have at least 52 weeks of Specialized Experience as described below. This experience must have been gained in a federal position at or above GS-11 OR (if your position/experience is in another federal payscale or outside of federal service) by performing duties at a level equivalent to those performed in a federal position at or above GS-11. This Specialized Experience must have provided you with the specific knowledge, skills and abilities to perform the functions of this GS-12 Management Analyst position.

SPECIALIZED EXPERIENCE is work primarily consisting of analytical duties pertaining to planning, directing, coordinating, evaluating and/or improving a large-scale mail management program

DUTIES SHOULD INCLUDE establishing or maintaining mail management policies, objectives, standards and procedures and analyzing proposed changes in rules, regulations, rates, mail classifications and policies of the USPS to evaluate their impact on a large mail-operation.

Since Specialized Experience also has a time component, it must be evident that the duties you describe are at the required level for at least 52 weeks.

Duties of this nature should be typical of your everyday work. If you perform this kind of work, your resume must provide details of the actual duties you perform that demonstrate the requirements above. Reviewers cannot assume you perform duties you don'tdescribe.

Performance of duties that do not meet the requirements of the Specialized Experience statement (above) will result in a rating of ineligible.

If your experience was gained in a federal position, state the grade and pay scale of that position in your resume, along with the full start- and stop-dates of each position you are using towards meeting the Specialized Experience requirement.

Affirmative responses to the experience and eligibility questions in the online questionnaire are subject to verification.

If you are a federal contractor using prior competitive service or veteran eligibility, do not identify yourself as a federal employee.

(2) SELECTIVE PLACEMENT FACTOR (SPF) -- Knowledge of Mail Management Policies and Procedures

Applicants must demonstrate at least 3 of the following 4 experiences to meet the requirements of this SPF.

SFP #1: Experience analyzing proposed changes in mail management rules, regulations, rates and classification

SPF #2: Experience planning, developing and coordinating a major segment of a mail management project involving complex technical issues and having organizational-wide implications

SPF #3: Experience interpreting United States Postal Service regulations, rates and mail classifications

SPF #4: Experience providing oral and written explanations of mail management policies, objectives, standards and procedures to internal and external customers

Applicants without this experience cannot be considered for this position.

MINIMUM QUALIFICATIONS (e.g., Specialized Experience and Selective Placement Factor indicators) must be met by the closing date of this announcement.

Federal applicants seeking promotion must have 52 weeks at GS-11 (or other federal equivalent).
Time-in-grade requirement must be met by the closing date of this announcement.

Education

This position does not have an educational requirement.

Education cannot be used in lieu of (or in conjunction with) Specialized Experience.

Additional information

VACANCY OPEN TO federal employees as follows:

(1) Current competitive service -- permanent OR conditional tenure

(2) Current excepted service, including:
(a) agency with competitive service compatibility (Foreign Service, US Postal Service, etc)
(b) agency with Interchange Agreement
(c) Schedule A (block 5 of APPOINTMENT action shows Reg 213.3102(u) AND you have not been converted to competitive service)
(d) time-limited veteran appointment (block 5 of APPOINTMENT action shows Reg. 316.402(b)(4) AND you have not been converted to competitive service)
(e) not described above (Attorneys, Pathways [PMFs, Recent Grads, Interns] or term appointments) who have prior competitive service OR veteran's status

(3) Former competitive service -- voluntarily separated (resigned or retired)
(a) with permanent tenure (separation at any time)
(b) with conditional tenure (separation within previous 3 years)
(c) with conditional tenure AND veterans preference (separation at any time)

(4) ICTAP/CTAP -- separated from competitive service due to RIF or received notice that you will soon be separated due to RIF - (see https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ctap_guideline.pdf )

AND

(5) Veterans -- no federal status -- eligible ONLY under Veteran's Employment Opportunity Act (VEOA)
https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/veterans/veoa/

VEOA is a means of eligibility and will not result in priority selection.
VEOA cannot be used to circumvent provisions of the merit promotion process.

VEOA applicants with federal status may apply using multiple eligibilities, but will be considered on federal status first and VEOA only if federal status cannot be used (e.g., former excepted service). Eligibilities must be fully documented in order to receive consideration.

If you are a federal contractor using prior competitive service or veteran eligibility, do not identify yourself as a federal employee.

OTHER NOTES:

See QUALIFICATIONS and CONDITIONS for important information pertaining to this position.

See REQUIRED DOCUMENTS to ensure you submit the documents needed to support your claim.

This announcement includes a Selective Placement Factor (SPF) that must be addressed in order to meet qualification requirements.

Position is on a full-time, flex-time schedule and may be eligible for an Alternate Work Schedules (AWS).

Position is eligible for telework consideration.
Telework may be approved after all conditions for telework have been met.

Position is not authorized to be filled virtually or through outstationing.

Salary will be set in accordance with locality pay provisions. If you currently receive a higher locality pay, you will lose entitlement to the higher locality pay if selected for this position.

Relocation expenses will not be paid.

Position to be filled under the provisions of the SSA/AFGE Merit Promotion Plan.
Additional selections may be made within 6 months of the date of the initial selection.

This is a moderate risk public trust position. If selected, you may be required to complete Standard Form 85P (Questionnaire for Public Trust Positions) to have the appropriate investigation conducted.

Location of Position:
SSA-Headquarters
Office of Facilities and Logistics Management (OFLM)
Office of Media and Logistics Management (OMLM)
Division of Mail and Logistics Services (DMLS)

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

SEE QUALIFICATIONS TO UNDERSTAND WHAT YOUR RESUME MUST DEMONSTRATE.

Answer all questions and follow instructions. Errors or omissions may affect your evaluation. The questionnaire takes about 15 minutes. Your score will be based on your responses.

If you are among the highest-ranking applicants based on that score, your resume will be compared to your responses, which are designed to capture the required competencies for this position.

Describe duties you perform that meet the Specialized Experience for this position, as well as duties that demonstrate the following Knowledge, Skills and/or Abilities as they pertain to the Specialized Experience. It must be evident that the duties you describe are at the required level for at least 52 weeks.

-- Knowledge of mail management policies and procedures (possible 20 points) SELECTIVE PLACEMENT FACTOR

-- Skill in conducting evaluations of new technology and equipment (possible 15 points)

-- Ability to perform studies, identify problems and make recommendations (possible 15 points)

-- Ability to communicate, both orally and in writing (possible 20 points)

**It is not sufficient to make claims in the questionnaire that are not supported in your resume.**

Duties you perform specific to the SPF must be stated in your resume or you will not receive credit for the SPF.

Information not specifically stated in your resume cannot be assumed. Information that is copied or restated language from the vacancy announcement or rating criteria will not be considered. If this occurs, you may be found ineligible.

If you provide a response to the online questionnaire that indicates you are not eligible, fail to provide documents to support your claim OR you are otherwise found ineligible during this part of the review, you will not receive further consideration.

Your resume must support your answers to the questionnaire. It isn't necessary to address each question individually, but you should provide a clear description of the duties you perform that pertain to the experience you claim.

If you are among the highest-ranked applicants and your resume clearly demonstrates that you meet the minimum qualifications (e.g., specialized experience and SPF) your name will be referred to the hiring office and your applicable documents will be forwarded for further review.

Your description of your knowledge, skills and abilities is subject to verification by the selecting official. You may be asked to provide specific examples or documentation or to verify a response by a practical demonstration of your claimed ability.

Preview questions here: https://apply.usastaffing.gov/ViewQuestionnaire/11214260

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk

Trust determination process
Suitability/Fitness

Required Documents

REQUIREMENTS MAY BE DIFFERENT FROM WHAT YOU SUBMITTED IN THE PAST

DOCUMENTS UPLOADED TO YOUR USAJOBS ACCOUNT MUST BE RECENT --
OUTDATED DOCUMENTS CAN CAUSE YOU TO LOSE CONSIDERATION!

ALL APPLICANTS must submit a resume. (SSA employees may use SSA-45, but must submit all other required documents as specified below.)

Applicants with federal status must also submit relevant SF-50(s).
Current federal employees must also submit a current performance appraisal.

RESUMES must describe duties you perform as they relate to the specialized experience required for this position AND duties as they relate to the Selective Placement Factor. Include your work schedule (number of hours per week), full start/stop dates (month/day/year) for each position and (if your position is or was federal) your federal pay scale and grade. Dates/grades are critical in determining time-in-grade. Information that is copied or restated language from the vacancy announcement, rating criteria or KSAs will not be considered. If this occurs, you may be found ineligible.

SF-50s must show your grade, type of service and career-tenure. SF-50s should coincide with the information in your resume. If you are applying for noncompetitive referral based on grade, you must include the SF-50 showing your placement in a permanent GS-12 position.

PERFORMANCE APPRAISALS must be for a period ending less than a year ago, must be completed and signed and must indicate a rating of satisfactory or better.Do not substitute a 'Performance Plan.' VEOA-applicants and Military Spouses without federal status are not required to submit a federal performance appraisal.

READ THE INFORMATION BELOW PERTAINING TO YOUR SPECIFIC ELIGIBILITY -- if youclaim an eligibility and don't fully support it you may cause yourself to be eliminated from consideration.

COMPETITIVE SERVICE EMPLOYEES -- (1) current SF-50 showing competitive status, grade and career tenure; (2) additional SF-50s (if necessary) to document highest grade held and/or time-in-grade, (3) performance appraisal AND (4) if applicable, a current payscale.

EXCEPTED SERVICE EMPLOYEES (USPS, Foreign Service, agencies with interchange agreements, etc) -- (1) current SF-50 showing grade and career tenure; (2) additional SF-50s (if necessary) to document highest grade held and/or time-in-grade; (3) performance appraisal; (4) (if applicable) a copy of your agency's Interchange Agreement and payscale AND (5) (if applicable) an SF-50 that documents your prior competitive service (e.g., a resignation, retirement or other separation action that shows WHEN you left the competitive service [block 4] AND if you separated with career or career-conditional tenure [block 24].

See Excepted Service Appointments with Competitive Service Compatibility for more information.

SCHEDULE A/TIME-LIMITED VETERAN -- (1) SF-50 you received when you were hired; (2) current SF-50; (3) additional SF-50 (if necessary) documenting highest grade held and/or time-in-grade, (4) performance appraisal and (5) if applicable, a current payscale.

FORMER FEDERAL EMPLOYEES -- (1) separation SF-50 showing that separation was not for performance or conduct reasons, (2) (if different) SF-50 showing highest grade and career tenure in the competitive service. You must have served in a competitive service position AND have permanent tenure OR have separated less than 3 years ago with conditional tenure (or at any time with veterans preference). You are not required to submit a federal performance appraisal.

VEOA -- (1) DD-214(s) (Member 4 ONLY) showing honorable discharge after serving 3+ years of continuous active duty OR (2) if applicable, documents demonstrating preference (such as a disability letter). If you are still on active duty, submit a recently dated official statement of service from your command. For more information visit the Vet Guide .

NOTE: Federal employees who opt to apply under VEOA are still bound by the requirements for federal employees and must still submit the appropriate SF-50s and Performance Appraisals.

CTAP/ICTAP -- for displaced (or soon to be displaced) competitive service employees (does not apply if you voluntarily left your federal position) -- must receive a rating of 80% or higher AND must provide (1) separation notice, agency certification that you cannot be placed after injury compensation has terminated, OPM notification that your disability annuity has terminated OR Military Department/National Guard Bureau notice that you are retired under 5 U.S.C. 8337(h) or 8456 OR (2) SF-50 documenting your separation. For more information visit http://www.opm.gov/rif/employee_guides/career_transition.asp .

If your federal payscale is not "GS" "WG" "WL" or "WS" please provide a copy of your agency's payscale.