MEDICAL RESERVE CORPS COORDINATOR

Location
Virginia
Salary
$58,739.20 - $89,772.80 Annually
Posted
Sep 03, 2021
Closes
Sep 17, 2021
Ref
1505-22A-DHS-CW
Industry
Healthcare
Hours
Full Time
Position Information
The Department of Human Services is seeking an energetic, focused and competent professional to serve as the Medical Reserve Corps Coordinator for volunteers in the Public Health Division (PHD). The Medical Reserve Corps (MRC) is a national network of volunteers, organized locally to improve the health and safety of their communities. Its volunteers include medical and public health professionals, and other community members without healthcare backgrounds. The MRC engages these volunteers to strengthen public health, build community resiliency and improve emergency response capabilities. Most notably, the Arlington County MRC volunteers have been vitally important in the Arlington County's COVID-19 response. The MRC Coordinator is responsible for managing and coordinating the daily operations and recruiting efforts of the County's MRC program. Through outreach and recruitment, this position will identify volunteers with and without healthcare backgrounds and when needed, activate the MRC volunteers in response to public health emergencies (i.e. COVID-19). The MRC Coordinator will onboard, train, engage and provide on-going management to the volunteers to strengthen the County's emergency response capabilities.

The MRC Coordinator will be assigned to the Public Health Division's (PHD) Planning and Education Section's Emergency Planning and Response (EP&R) unit. EP&R is responsible for establishing roles and responsibilities, policies and procedures, and strategies that ensure robust public health and medical services before, during and after a disaster, emergency or incident. The MRC Coordinator's work is specific to managing the local volunteer workforce in preparing for and responding to a disaster, emergency, or incident that may lead to a public health, medical, behavioral, or human service emergency. To learn more about the Public Health Division, please visit PHD.

Responsibilities include:
  • Identifying potential medical, clinical, and other volunteers in the community and aligning them with skills needed for the MRC program. Conducting outreach, recruitment, training, and retention of skilled volunteers Providing day-to-day management of the program including maintenance of records, policies, procedures, communications, and volunteer management
  • Responding to MRC support requests, rostering the team and rapidly deploying MRC assets as necessary during an emergency (i.e. COVID-19 testing sites, vaccination clinics);
  • Developing, implementing, and updating program-related documents and plans such as SOP's, training documents, volunteer handbook, newsletters;
  • Completing assessments of volunteer trainings to determine gaps and generating training plans to address training needs;
  • Implementing annual training plans including developing, coordinating and delivering training courses (in-person and on virtual platforms)
  • Collecting, analyzing, and reporting program-related data such as volunteer statistics and training data to both internal and external stakeholders;
  • Assisting with designing and staffing exercises (i.e. mass vaccination exercises) for the PHD to ensure volunteers are trained to the roles they may be assigned during activations;
  • Assisting with managing MRC related grants and other local funds, completing grant reporting requirements, forecasting budget projections and generating spending plans to support the MRC program;
  • Developing and maintaining close working relationships with local governments, volunteer management agencies and other community-based organizations;
  • Ensuring compliance with federal, regional, state and local requirements for all MRC program related activities.
The ideal candidate will possess strong organizational skills and attention to detail and an ability to motivate, train, and manage a diverse group of volunteers.

Arlington County DHS is committed to delivering client services in an effective, equitable, respectful, and trauma-informed manner. Our staff is dedicated to ensuring our clients are approached, engaged and cared for in ways that demonstrate competency, sensitivity and awareness of factors which impact the client experience including but not limited to: cultural identity, gender, racial, and ethnic diversity, religious/spiritual ascription, physical capability, cognitive and literacy levels, sexual orientation, and linguistic needs.

Selection Criteria
Minimum:
• Bachelor's degree in public health, social sciences, or related field;
• Demonstrated volunteer management experience to include solid conflict management skills/interpersonal skills;
• Demonstrated ability to manage logistics/inventory, ideally within an emergency response;
• Proficiency in Microsoft Office Suite, including MS Teams
• D ata management experience

Desirables: Preference may be given to candidates with one or more of the following:
• A Graduate degree in Public Health, social sciences, or related field;
• Experience within the VAMRC system
• Current certification in Federal Emergency Management Agency (FEMA) IS-100, IS-200, IS-700 and/or IS-800;
• Experience in emergency alerting systems (VVHS)
• Experience in Virginia TRAIN (VDH required online learning management system)
• Current certified notary public;
• Experience operating within emergency alert systems ideally: the Virginia Volunteer Healthcare System and/or the Virginia Department of Health's Health Alert Network system;
• Experience in the field of emergency preparedness and response;
• Experience with developing, providing and coordinating staff trainings with a preference in virtual learning platform experience;
• Demonstrated experience working in multi-disciplinary teams;
• Bilingual oral and written proficiency (Spanish) to serve the diverse community.

Substitution: Additional qualifying experience as defined above may be substituted for the education requirement on a year-for-year basis

Special Requirements
A pre-hire background check will be made on all candidates who are selected for employment. It may include checks of the following: criminal record, driving record, education, professional licensure, and credit history. You may be required to sign a release authorizing the County to obtain your background information.

Applicant may be asked to complete a pre-hire federal background check and State of Virginia Central Registry check.

Applicant must possess, or obtain by the time of appointment, a valid motor vehicle operator's license from the applicant's place of residence or the applicant must have the ability and willingness to use alternative methods of transportation to perform assigned duties and responsibilities at locations other than the primary worksite. If the applicant possesses or acquires a license, the applicant must provide or authorize Arlington County to obtain a copy of the applicant's official state/district driving record. Any offer of employment may be contingent on a favorable review of the applicant's driving record and criminal history.

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