RN Neonatal Outreach Coordinator

Sep 02, 2021
Sep 24, 2021
Full Time
The RN Neonatal Outreach Coordinator is responsible for assessment, planning, education and follow-up with referral centers throughout the region. The Neonatal Outreach Coordinator will maintain open lines of communication with these neonatal referral centers to assess and optimize Children's National's relationship with them. As a member of the nursing leadership team within Neonatal Services, the Neonatal Outreach Coordinator will collaborate with all team members to act as a resource for staff, to promote quality nursing care through advocacy, research and education.

All nursing practice is based on the legal scope of practice, national and specialty nursing standards, CNMC Policies and Procedures, and in accordance with all the applicable laws and regulations. The Professional Model of Care requires registered professional nurses to be responsible and accountable for their own practice. CNMC supports the development of the RN relationships within the community; specifically those relationships associated with the health and well being of the community at large.


Minimum Education
Bachelor's Degree in Nursing or equivalent clinical work experience. (Required)

Minimum Work Experience
3 years Nursing experience (Required)

Required Skills/Knowledge
Advanced communication skills.

Required Licenses and Certifications
Registered Nurse in District of Columbia (Required)
Successfully complete hospital and nursing orientation at CNMC. (Required)

Functional Accountabilities
Professional Practice/Research

  • Participate in/support Shared Nursing Leadership.

  • Contribute to Children's National's Magnet Journey.
  • Maintain knowledge of transport procedures and necessary equipment.
  • Participate in community activities.

Outreach Education

  • Develop and manage outreach education and support programs (including but not limited to PALS, NRP, STABLE).

  • Ensure outreach education courses and guidelines are based on evidence of best practice; responsible to development and oversight of outreach programs to meet the stated needs of referral facilities.
  • Accountable for supporting/participating in the Division of Nursing's Performance Improvement process.

Assessment evaluation

  • Perform assessments of transport and follow-up on any concerns/issues with referral facilities.

  • Accountable to implement strategies for the advancement of successful outreach.
  • Collect data on participation in all programs provided in-house and within the region; use this data to evaluate program and affect positive change.
  • Provide resources for outreach education and evaluate effectiveness on a continual basis.


  • Network with referral centers for program needs.

  • Communicate outreach follow-up with interdisciplinary team.
  • Attend interdisciplinary rounds as necessary.
  • Serve as a consumer advocate for referral center concerns.
  • Maintain patient confidentiality at all times.


  • Model clinical leadership in a team environment (i.e. adapt to change).

  • Maintain positive demeanor and productive work ethic.

Organizational Accountabilities
Organizational Commitment/Identification

  • Partner in the mission and upholds the core principles of the organization

  • Committed to diversity and recognizes value of cultural ethnic differences
  • Demonstrate personal and professional integrity
  • Maintain confidentiality at all times

Customer Service

  • Anticipate and responds to customer needs; follows up until needs are met


  • Demonstrate collaborative and respectful behavior

  • Partner with all team members to achieve goals
  • Receptive to others' ideas and opinions

Performance Improvement/Problem-solving

  • Contribute to a positive work environment

  • Demonstrate flexibility and willingness to change
  • Identify opportunities to improve clinical and administrative processes
  • Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

  • Use resources efficiently

  • Search for less costly ways of doing things


  • Speak up when team members appear to exhibit unsafe behavior or performance

  • Continuously validate and verify information needed for decision making or documentation
  • Stop in the face of uncertainty and takes time to resolve the situation
  • Demonstrate accurate, clear and timely verbal and written communication
  • Actively promote safety for patients, families, visitors and co-workers
  • Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law.

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