Instructional Designer

Herndon, VA
Aug 27, 2021
Sep 18, 2021
Full Time

For more than 70 years, Northwest Federal Credit Union has provided valuable financial products and services for our members. Northwest offers employees a comprehensive benefits program including: medical and dental plans, paid time off, a generous 401k match, student loan assistance, parental leave, and the opportunity to grow professionally through a wide range of job-based, classroom and online training resources. Northwest Federal Credit Union has been recognized, for the second consecutive year, as a 2021 Top Workplace by The Washington Post and we believe that our success is built upon the excellence and achievement of our employees. Together, we serve and inspire to transform lives.

Our Talent Development Team is seeking an experienced Instructional Designer as we continue to grow and support organizational learning solutions. If you are a dynamic, engaging, people-builder who is passionate about helping others reach their potential, then consider joining our team!

In this role, you will create learning experiences that enable participants to achieve desired learning outcomes in a human-centered and goal-oriented way. As a successful candidate you must excel at analyzing learner needs, managing stakeholder relationships, designing and developing blended learning solutions, and measuring learning effectiveness.


  • Responsible for designing, developing, implementing, and evaluating participant-centered learning solutions for new and existing employees at Northwest Federal
  • Utilize an array of software, instructional design methods, and adult learning theories to produce a variety of materials that promote learning through self-study, practice, performance support, socialization, and knowledge sharing
  • Collaborate with stakeholders, SMEs, and training specialists to ensure learning solutions are aligned to business goals and performance needs
  • Provide updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
  • Gain subject expertise of system and business processes through independent research and partnership with others
  • Translate needs analysis and functional specifications into clear and concise course designs
  • Design and develop content that includes measurable learning objectives, leaders and participant materials and tools, experiential scenarios and simulations, and assessment and evaluation questions
  • Provide support to the maintenance of curriculum, programs, learning materials, and performance support tools based on instructional design standards and adult learning principles in conjunction with current learning trends
  • Collaborate with team members to increase the effectiveness of learning solutions by identifying and recommending program improvements, such as format/modalities, that create an optimal learning experience
  • Consult with project managers and department stakeholders to analyze needs and identify performance improvement solutions in support of change efforts on organization initiatives
  • Maintain knowledge of current and emerging talent development industry trends and technology
  • Participate in meetings, projects, and teams as well as perform other duties as assigned
  • Remains cognizant of and adheres to NWFCU policies and procedures as well as regulations pertaining to the Bank Secrecy Act (BSA)


  • Bachelor\u2019s degree in Instructional Systems Design, HR, or related field, or a combination of training, education, and experience that provides the necessary skills and knowledge to satisfactorily perform role responsibilities
  • Experienced application of instructional design models, adult learning principles, and evaluations methods
  • Experience working with various authoring tools (Articulate 360, Vyond, and Camtasia preferred)
  • Experience analyzing, designing, and developing learning solutions for individuals or groups (three of more years preferred)
  • Effective organizational awareness, project management, and communication skills with the ability to present complex information to a variety of audiences
  • Proficiency in MS Office and in database software

  • Previous Credit Union/Finance Institution experience
  • Knowledge of Northwest Federal\u2019s culture, products, services, policies, and system applications
  • Associate Professional in Talent Development (APTD) and/or Certified Professional in Talent Development (CPTD)
  • Project Management Professional (PMP) and/or Certified Associate in Project Management (CAPM) certified
  • Experience working in Learning Management Systems (LMS)

EEO Notice

Northwest Federal Credit Union is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law.

NWFCU complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Department at 703-709-8900 or

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