Senior Associate, Product Management, Card Platform
- Employer
- Capital One
- Location
- Richmond, Virginia
- Closing date
- Sep 23, 2021
View more
- Industry
- Financial Services and Banking
- Function
- Finance
- Hours
- Full Time
Job Details
Senior Associate, Product Management, Card Platform
Capital One's Enterprise Core Platform team is defining the roadmap that will enable our new and well managed customer experiences and capabilities, leveraging the latest innovations. In an industry rooted in mainframe systems and batch processes, we are driving toward a cloud-based, API/microservice architected, real-time data environment. The world is moving toward faster payments and Capital One is not just ahead of the curve, but defining it.
The Sr. Associate Product Manager for the Enterprise Core Platform team plays a critical role in achieving our goals. The Billing Platform - is the backend platform that unlocks value and capabilities to support real-time, digital customer experiences across the customer lifecycle.
As a Product Owner you will work with architects, data scientists, service designers, process engineers and developers to translate human insights, dependent platform, app, segment needs, downstream user feedback, and technology capabilities into scalable, resilient, and efficient consumer-centric services. You will develop end-to-end solutions to help us better serve Card customers.
The ideal candidate will be collaborative and have a passion for solving problems. You will leverage your design thinking skills, combined with your understanding of technology and business, to find creative and targeted solutions to our end users, as you develop new capabilities on our billing platform. You'll need to be equally comfortable navigating the development with our tech partners as you are communicating user experience, operational fulfillment, and risk with our business partners. The successful candidate will flex between playing the Product Manager "exploration" role and the Product Owner "execution" role. You will also have full Product Owner authority for a critical agile team to bring this UX to life, co-located with the team(s).
You will own the following:
• Work in a hands-on, collaborative environment with top designers, engineers, data scientists, and analysts to build breakthrough experiences and products
• Participate in Design Thinking, Agile, and LEAN rituals which establish rhythm for the team, promote ongoing communication, and iterative refinement of roadmaps
• Work closely with business partners across the enterprise to ensure your product functionally solves their needs, in the agreed upon timelines for implementation
• Regularly and systematically use data to uncover opportunities, track product performance, and drive decision making
• Partner with other PdMs and POs in performing prioritization of work based on product vision and use cases presented from across the enterprise
• Manage and groom the backlog of stories for assigned agile delivery teams
• Sit embedded with the tech team, working with them to resolve doubts and prioritize, negotiate, and remove blockers to orchestrate successful launch or optimization cycle
• Serve as subject matter expert, contributing practitioner, and thought leader
Basic Qualifications:
• Bachelor's Degree or military experience
• At least 1 year of experience in digital product management
• At least 1 year of experience in Agile development
Preferred Qualification:
• Master's Degree
• 3+ years of experience in digital product management
• 2+ years of experience in Agile product management using Scrum and SAFe methodologies
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Company
We Don’t Only Think Big Things—At Capital One, We Do Big Things.
You’re dedicated to your career. You deserve professional satisfaction and personal fulfillment. You belong at Capital One.
Here, every day brings another chance to do impactful work that matters: helping millions of customers confidently manage their money, building stronger communities and delivering truly disruptive tech. You’ll give your all alongside some of the brightest, most resilient people in the industry—and in return, you’ll enjoy the growth opportunities, support, flexibility and benefits you need for an exhilarating life both on and off the job.
Be inspired. Be yourself. That’s #LifeAtCapitalOne.
Creating a Culture of Belonging
At Capital One, we value diversity, inclusion and belonging at our core. We’re building a place of belonging—where everyone can feel seen, heard, valued and free to be their authentic selves. We want to be a place of opportunity—where associates from all backgrounds innovate for our customers and communities, and build meaningful, fulfilling careers.
We endeavor to be a welcoming and inspiring place for all. We seek and embrace diversity. And we’re committed to having a diverse and inclusive workforce, focused on increasing the representation of underrepresented groups, strengthening our culture of inclusion and belonging and harnessing our scale to invest in our communities.
We’re focused on three core principles to advance diversity, inclusion and belonging across Capital One:
Create a culture of belonging where everyone can thrive and innovate
Attract and develop talent from all backgrounds and experiences
Ensure our systems and programs promote fairness and equity
Get a career with more at Capital One. Discover it for yourself today.
Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status.
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