Technical Writer
- Employer
- Capital One
- Location
- Richmond, Virginia
- Closing date
- Sep 23, 2021
View more
- Industry
- Financial Services and Banking
- Function
- Finance
- Hours
- Full Time
Job Details
Technical Writer
Capital One is seeking a technical writer to join the team tasked with documenting the business-critical DevOps tools and the SDLC and security processes that support development work across the enterprise. The work of this team is critical to empowering our internal developers to build reliable, secure products that serve tens of millions of consumers.
At Capital One, we think big and do big things. We are a Top-10 bank by deposits, a high-tech company, a scientific laboratory, and a nationally-recognized brand (what's in your wallet?) all rolled into one. Capital One is committed to building great technology, and this is a high-impact role that will help move the business forward.
The right candidates will have a love of technology, a genuine ability to use language as a tool, and deeply technical experience as a tech writer. They'll also be strong grammarians who understand how sentence structure and word choice can clarify or obscure meaning. Juggling multiple projects and driving their successful and timely completion is their forte. They welcome technical challenges, and are fanatically focused on great user experience.
Preferred candidates will have experience in a software development environment and a deep familiarity with the SDLC, a passing acquaintance with one or more programming languages (Java, Python, Ruby, JavaScript ... take your pick), a comfortable working knowledge of command-line interfaces and general file management, configuration, and source control practices, and some experience working in an Agile environment. Ideal candidates will have all of the above PLUS some experience documenting developer-facing tools.
Your job will be to join the team in producing gold-standard technical documentation that smooths the DevOps path for developers as they build and maintain their applications. You will work across teams and technical and product verticals. You're open to new and modern ways of constructing and delivering content, and maniacally focused on serving user needs. You're also passionate about quality and ready to do what it takes to achieve it.
Above all, you're a passionate user advocate who tirelessly champions the requirement that we be of service to our users.
What You'll Bring:
- Excellent writing skills: a true facility with the language, a good sense of how to break complex topics into easier-to-understand elements, and a strong ability to teach using the written word. Ability to write tight, easy-to-read guidance that adds nothing extra and leaves nothing out, and reads like a conversation.
- Strong communication and collaboration skills; ability to achieve consensus, resolve inconsistencies, and keep things moving.
- Ability to work accurately and completely in a fast-paced environment with tight deadlines and changeable priorities
Basic Qualifications
- Bachelor's degree
- At least 5 years of technical writing experience
Preferred Qualifications:
- 5+ years of technical writing experience
- 1 year of experience in a financial services industry
- 1 year of experience working in an Agile environment
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Company
We Don’t Only Think Big Things—At Capital One, We Do Big Things.
You’re dedicated to your career. You deserve professional satisfaction and personal fulfillment. You belong at Capital One.
Here, every day brings another chance to do impactful work that matters: helping millions of customers confidently manage their money, building stronger communities and delivering truly disruptive tech. You’ll give your all alongside some of the brightest, most resilient people in the industry—and in return, you’ll enjoy the growth opportunities, support, flexibility and benefits you need for an exhilarating life both on and off the job.
Be inspired. Be yourself. That’s #LifeAtCapitalOne.
Creating a Culture of Belonging
At Capital One, we value diversity, inclusion and belonging at our core. We’re building a place of belonging—where everyone can feel seen, heard, valued and free to be their authentic selves. We want to be a place of opportunity—where associates from all backgrounds innovate for our customers and communities, and build meaningful, fulfilling careers.
We endeavor to be a welcoming and inspiring place for all. We seek and embrace diversity. And we’re committed to having a diverse and inclusive workforce, focused on increasing the representation of underrepresented groups, strengthening our culture of inclusion and belonging and harnessing our scale to invest in our communities.
We’re focused on three core principles to advance diversity, inclusion and belonging across Capital One:
Create a culture of belonging where everyone can thrive and innovate
Attract and develop talent from all backgrounds and experiences
Ensure our systems and programs promote fairness and equity
Get a career with more at Capital One. Discover it for yourself today.
Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status.
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