The Zone Manager is responsible for the efficient and cost-effective operations, maintenance and management of all the University facilities on the Foggy Bottom Campus in Washington, D.C. The Zone Manager will plan and direct, through subordinate staff, a large-scale building operations and related functions and activities. The Zone Manager will work closely with other Zone Managers and Manager for Shared/Scheduled Services to ensure timely responsiveness, consistent service delivery, and optimal building operations.
Specifically, areas of responsibilities will include:
• Directs a broad range of services that includes facility maintenance by all trades, capital maintenance, custodial services, energy and utilities systems, recycling and waste management, event services, residential facilities coordination and grounds maintenance.
• Related functions, which require close coordination with this department, are Safety and Security, GWorld access control, environmental health and safety, University and Campus Planning, and design and construction of capital and deferred maintenance projects including major repairs, renovation and new construction.
• The Zone Manager is responsible for the smooth, effective, safe and sustainable operations of the buildings and surrounding grounds within his/her designated zone of the campus. This includes, but is not limited to, all mechanical, electrical and plumbing systems that serve the buildings and its occupants, as well as maintaining the aesthetic quality of the campus and providing and ensuring the proper execution of all auxiliary operations and services for the buildings such as pest control, custodial services and various other services.
• The Zone Manager is the steward and first line of contact for key building constituents including division of student affairs, deans, faculty administrators and students.
• The Zone Manager is expected to build and maintain solid relationships and ongoing, meaningful communications with the stakeholders of each of his/her buildings and to collaborate proactively with campus work control, planning and dispatch functions to ensure the proper execution of all work-order requests, building emergencies and discretionary maintenance projects.
• The Zone Manager is expected to be a key liaison with project managers and project manager leadership on zone-related capital projects. He / She is responsible to ascertain an expertise with respect to his/ her building systems and needs and to work collaboratively with campus management to create and expand an effective preventive maintenance zone-based program and to manage his / her team of trades persons to productive, transparent and best practices work protocols.
• Determine with subordinate staff the need for special, non-routine custodial activities such as carpet shampooing, refinishing of floors, pest control, general overall cleaning projects, etc., and plan for the accomplishment of these activities in accordance with building occupancy as. required.
• Develop and maintain a well-disciplined and well-adjusted work force of capable, motivated managers, and initiate corrective disciplinary actions as necessary in the development and maintenance of such a work force.
• Direct and train subordinate staff in order to develop their maximum potential and effectiveness.
• Review and insure the maintenance of supplies and materials, inventory, servicing and maintenance of equipment, etc.
• Enforce University and departmental policies, procedures, work rules, performance standards, codes of conduct, etc., among assigned employees.
• Directs and maintains a systemized maintenance cleaning, work-loading program which includes the utilization of established frequencies, time standards and methods.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as deemed necessary.
Minimum Qualifications: Qualified candidates will hold a high school diploma/GED plus 4 years of relevant professional experience, or, a Bachelor’s degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.