IT Systems Engineer

College Park, Maryland
Aug 19, 2021
Sep 23, 2021
Engineer, IT
Full Time

Position title:IT Systems Engineer
Position #: 126254

The Research Computing team, part of the Academic Technology & Innovation unit, designs and supports advanced technology systems and services used by researchers in the UMD Community. As part of this team, you will play a key role in the implementation of cyberinfrastructure solutions with a special focus on meeting the requirements for restricted research (Personally Identifiable Information, Controlled Unclassified Information, Protected Health Information).

As an IT Engineer, you will provide day-to-day management, administration, and troubleshooting of virtualization infrastructure, applications, and other core enterprise systems, including planning and managing capacity, security, patching, and reliability testing of infrastructure systems. You should have a thorough knowledge of virtual system design, implementation and administration of virtualized infrastructure, operating system hardening, user profile management, application virtualization, and storage administration. Along the way, you will be able to apply secure by design approaches to development and zero-trust architecture to meet the requirements defined by NIST 800-53, NIST 800-171, and the Cyber Security Maturity Model Certification.  

As a Research Computing team member, you will provide technical insight to teams and projects alongside research programs, collaborate across multiple units in the Division of IT and the university, and influence research technology practices in higher education nationally. You are a highly creative individual who can apply extraordinary communication, technology, and project management skills to realize visionary solutions on an extremely large scale.

Minimum qualifications

  • Bachelor’s degree in Information Technology or a related field or equivalent experience
  • At least 5 years of experience designing and supporting IT infrastructure and virtual desktop infrastructure (VDI) such as Nutanix Prism, VMware Horizon, or Citrix Xen Desktop/App.
  • Ability to maintain confidentiality, demonstrate sound judgment, and handle sensitive material is essential.
  • Demonstrated ability to communicate technical information and provide technical training to non-technical personnel and/or end users, install, configure and maintain personal computers, networks and related hardware and software, identify and resolve computer system malfunctions and operational problems, and learn and support new systems and applications.
  • Skill in organizing resources and establishing priorities. Must be flexible and able to handle multiple priorities, with the ability to adjust to rapidly changing business conditions.
  • Must have excellent logical and analytical skills.
  • US Citizenship or Permanent Residency is required.


  • Experience with managing NIST SP 800-53 and or NIST SP 800-171 environments.
  • Master’s degree in instructional technology or a related field.
  • Experience in a higher education environment is preferred, but not required.
  • Experience with provisioning environments using Infrastructure as Code
  • Experience with hyperconverged computing environments.
  • Experience with public cloud services such as Google Cloud Platform and Amazon Web Services.
  • SAN storage systems, both hardware- and software-defined.
  • Linux system administration, command-line, scripting
  • Must be self-motivated, independent and detail-oriented as well as demonstrate excellent verbal and written communication skills.
  • Committed to customer satisfaction: exceptional skills in collaboration, consultation, communication, customer support, data analysis, and time management.
  • Driven by standards of excellence and committed to continuous improvement. Ability to foster faculty enthusiasm for and engagement in the use of innovative technologies for teaching.
  • Ability to build good rapport across all levels within the organization as one of the core responsibilities is to analyze, assess, and provide training solutions for a variety of situations.
  • High level of energy, drive, enthusiasm, initiative, creativity, and commitment. Ability to work in a busy environment and on your own initiative, be self-motivated and flexible. 

Additional information: this position does not provide sponsorship for visas.

Physical demands: sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Must have the ability to walk short distances to attend meetings on campus.

Best consideration date: 09/09/2021 or open until filled

Please apply at: []

Vaccine protocol:  the University of Maryland has made the safety of our students, faculty and staff, and our surrounding communities a top priority. As part of that commitment, the University System of Maryland (USM) recently announced that students, faculty, and staff on USM campuses this fall, including UMD, are required to be vaccinated against COVID. As a prospective and/or a new employee at UMD, you will be required to comply with the University’s vaccination protocol. Proof of full vaccination will be required before the start of employment in order to work at any University of Maryland location. Prospective or new employees may seek a medical or religious exemption to the vaccination requirement at [] and must have an approved exemption prior to the start of their employment.


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