Management and Program Analyst

Location
Washington, District Of Columbia
Posted
Aug 17, 2021
Closes
Sep 20, 2021
Ref
17831
Function
Management
Hours
Full Time
Summary

The M/MS Management and Program Analyst will provide support services to contribute to the mission of the U.S. Agency for International Development (USAID). The primary objective of the task order is to provide services and deliverables through the performance of a Management and Program Analyst .

Core functions in the Bureau for Management include continuity of operations (COOP) and emergency management. The Critical Coordination Structure (CCS) elevates and expands the existing functions. The CCS establishes COOP and emergency management operational policy, plans, training, and support. The key objective of the CCS is to ensure the Agency is ready in the case of a COOP or emergency incident. A full time Management and Program Analyst is needed immediately to work for the Bureau of Management, Office of Management Services M/MS).

The Office of Management Services (M/MS) includes the CCS and four divisions: Headquarters Management, Overseas Management, Information and Records, and Travel and Transportation.

The CCS is a matrixed team in M Bureau that is responsible for creating policy, plans, training, and plan testing for COOP and emergency incident response. The CCS manages as applicable, logistics, staffing, and communications when the administrator activates a COOP or emergency incident, works with applicable Bureaus and Independent Offices (B/IOs) to activate/deactivate a response, and works with B/IOs to formulate response objectives and processes within the Agency and within the interagency as applicable. By its nature, the position requires versatile skill sets to take on many tasks. M/MS requires comparable skills for executing on its strategy of improving organizational resilience and improved customer service.

Services Delivery Summary (SDS): The Management and Program Analyst will provide management analysis and monitoring and reporting services to the Office of Management and Services (M/MS) within USAID's M Bureau, reporting to and taking day-to-day technical direction from the Deputy Director or Director.

Responsibilities

Specifically, the Management and Program Analyst will support the following functions:
  • Assist and participate in analyzing program performance data to identify trends, issues, and problems.
  • Assist senior specialists in conducting special studies or research projects related to specific program goals and issues.
  • Recommend resource requirements for B/IO resilience.
  • Maintain SOPs to reflect customer service procedures and document new SOPs.
  • Provide budgetary and staffing models.
  • Liaise with other B/IOs, as appropriate on budgetary resource requirements.
  • Consolidate input for taskers and other routine papers and provide to the Director or Deputy Director for review.
  • Plan, schedule, and conduct analysis of project operations, procedures, and organizational structures, identifying problems or deficiencies and recommending ways to improve the effectiveness and efficiency of program operations.
  • Produce and/or present information and findings in a variety of formats (e.g. articles, papers, studies, briefings, and other media, etc.).
  • Independently perform administrative management functions that service and/or fulfill several organizational requirements.
  • Apply existing and new policies, provide advice on requirements, maintain databases that reflect the fulfillment and/or status of administrative requirements and/or systems, prepare administrative paperwork, and maintain an awareness of the status of the organization's personnel actions.
  • Draft correspondence, recommendations, reports, and memoranda related to management and administrative programs and issues.
  • Provide advice and guidance to managers and employees on questions and situations related to the administrative services provided.
  • Assist in drafting reports and responses to congressional inquiries.
  • Compile relevant data and stories of program outcomes to share with Congress, Agency Leadership, the Interagency, and other Stakeholders.
  • Support GAO and OIG audit teams with responses and archived data calls.
  • Establish and maintain effective working relationships with agency staff, headquarters staff, state officials, local officials, and/or private industry individuals.
  • Follow guidelines and procedures to develop communications plans in support of an organizational program and review them for impact and effectiveness.
  • Plan and conduct public meetings, briefings, and other activities in support of a program.
  • Coordinate the development and release of information in substantive program areas, like press releases, fact sheets, newsletters, or other briefing materials.
  • Conduct other Performance Management Tasks as assigned.
  • Other duties as assigned

Qualifications
  • Bachelor's degree in business, international relations, or a related field, plus at least 3 - 5 years of specialized experience OR
  • Master's degree and 1 - 3 years of specialized experience
  • Specialized experience with:
  • Reviewing, analyzing, and evaluating various operational management program plans, policies, directives, procedures, and systems, etc. to assess organizational impact
  • Applying analytical and evaluative methods to measure quality and efficiency to promote improvements to agency programs and preparing various reports and information on metrics and trends for various programs
  • Project Management skills required, including knowledge of Project Management Software is required

Knowledge, Skills and Abilities
  • Experience in international development or humanitarian work and/or knowledge of USAID operations and policy desirable though not required.
  • Ability to obtain a secret clearance.

#Chenega Worldwide Support

Similar jobs