Program Coordinator - Child Health Advocacy Institute (Part-Time)

Silver Spring, Maryland-Silver Spring
Aug 11, 2021
Sep 15, 2021
Part Time
Provides support to the Child Health Advocacy Institute's Community Mental Health team, a multi-organizational partnership, with a particular focus on community-based research and engagement. Works collaboratively with the project team to improve health, mental health, education and other outcomes for all children in Washington, DC. Engages with community, education and/or healthcare leaders, direct service providers, and families to improve the city's system of support for families, and promote positive and healthy development of children. Key projects include DC MAP (Mental Health Access in Pediatrics) and an adaptation of DC MAP in partnership with the inpatient psychiatric units of Children's National Hospital. Prior experience with care coordination, patient or family interactions, and/or community engagement is highly preferred.


Minimum Education
Bachelor's Degree In related field preferred (e.g., public health, public policy, psychology, education) (Required)

Minimum Work Experience
3 years Experience working collaboratively with multi-disciplinary team (Required)

Required Skills/Knowledge
Knowledge of community-based and healthcare service delivery systems
Ability to think creatively and strategically
Ability to collaborate with multidisciplinary teams
Ability to multi-task and work pro-actively and independently within a fast-paced, dynamic setting
Skill working with culturally diverse patient, staff and community populations
Strong understanding of program evaluation methodologies
Strong organizational and project management skills
Strong interpersonal, written and oral communication skills
Proficiency in Microsoft Office and familiarity with data analysis and statistical software.

Functional Accountabilities
Program Coordination
  • Coordinates community-based project(s) in collaboration with external partners

  • Assists in the development of project scope statements, timelines, and deliverables
  • Participates in bi-weekly supervision and relevant staff meetings and events
  • Maintains understanding of advances in early childhood issue area(s) of responsibility and incorporates into work
  • Works with staff and partners to identify and address system barriers
  • Prepares periodic summaries of projects for internal and external audiences
  • Recommend and participate in development of new processes and systems to meet project and team needs

Research and Evaluation Coordination
  • Plans and coordinates program evaluation activities

  • Engages in qualitative and quantitative data analysis
  • Organize and maintain database(s) to track project progress and resource needs
  • Contribute to and assist with preparation of posters, abstracts, presentations and publications
  • Provide progress on publications, abstracts, posters and presentations

Program Liaison
  • Works collaboratively and serves as liaison with healthcare providers, researchers and multidisciplinary staff, as well as with community agencies and partners

  • Attends community meetings
  • Communicates barriers, challenges and any other issues that affect progress
  • Participates in quality improvement activities

Administrative Support
  • Coordinate teleconferences, meetings and events

  • Draft minutes and collate feedback from meetings
  • Create reports and other documents as needed.

Organizational Accountabilities
Organizational Commitment/Identification
  • Anticipate and responds to customer needs; follows up until needs are met

  • Demonstrate collaborative and respectful behavior
  • Partner with all team members to achieve goals
  • Receptive to others' ideas and opinions

Performance Improvement/Problem-solving
  • Contribute to a positive work environment
  • Demonstrate flexibility and willingness to change
  • Identify opportunities to improve clinical and administrative processes
  • Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility
  • Use resources efficiently
  • Search for less costly ways of doing things

  • Speak up when team members appear to exhibit unsafe behavior or performance
  • Continuously validate and verify information needed for decision making or documentation
  • Stop in the face of uncertainty and takes time to resolve the situation
  • Demonstrate accurate, clear and timely verbal and written communication
  • Actively promote safety for patients, families, visitors and co-workers
  • Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law.

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