Program Analyst (Accreditation Team Member)

Washington Navy Yard, D.C
Aug 03, 2021
Aug 06, 2021
Full Time


The incumbent is responsible for developing Quality Assurance (QA) accreditation standards for NGIS lodging facilities, customer service, finance/procurement, personnel/management and training. Team member administers the lodging accreditation program.
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In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.

Conducts on-site visits of Navy lodging operations, provides assistance and monitoring of plans prepared by regions and installations for achieving continuous improvement in lodging operations.

Assesses regional/installation lodging operations for compliance with Department of Defense (DoD), Department of Navy (DoN), Commander, Navy Installations Command (CNIC), BUPERS, and OPNAV regulations, policies and procedures; accomplishment of program goals; efficiency and economy of management; procurement, acquisition, and disposition of property; and utilization of resources.

Shows proficiency of the lodging Property Management System (PMS) with the ability to assess proper utilization of all areas of the system, analyze and provide viable solutions to problems encountered during normal day-to-day operations and provide training to assist in deficient areas.

Evaluates the effectiveness of region/installation implementation of lodging accreditation standards through site visits, interviews with local supervisors, managers, staff members, guests, host and tenant commands, and reviews of applicable facility, financial, training, personnel, and customer service records.

Reviews and tracks region/installation QA Plans of Action and Milestones (POA&M).

Exercises independent judgment in evaluating management controls, overall operations and presenting conclusions clearly, concisely and logically.

Plans and executes oversight, training, assistance, and reviews of Navy Lodging operations. This involves assessing regional/installation lodging operations for: Compliance with DoD, DoN, CNIC, BUPERS, and OPNAV regulations, policies and procedures; accomplishment of program goals; efficiency and economy of management; utilization of resources; budget formulation and execution; procurement, acquisition, and disposition of property; inventory systems; reliability of financial statements; effectiveness of automatic data processing systems; internal accounting controls; verifying financial statements account balances.

Ability to adeptly access and operate the PMS and assist in developing governing system standards to ensure proper information is obtained/maintained, along with information processed to the region/ installation financial office.

Exercises team participation and respond positively to direction from leadership.

Assists with conducting Employee of the Year award boards.

Assists with development of the Annual Navy Worldwide Lodging Conference.

Participates in lodging working groups, teams and committees.

Travel Required

50% or less - Up to 50% may be required.

Supervisory status

Promotion Potential


Conditions of Employment

  • Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.


Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

Knowledge of quality assurance principles, practices and procedures.

Knowledge of the Lodging Property Management System to enable incumbent to provide expert assistance and advice in the most efficient operation as well as provide solutions to common and uncommon problems that may be encountered. Ability to assess financial responsibility and asset management within the current system that ensures maximum usage of all system resources by management for optimal utilization of assets.

Knowledge of non-appropriated fund policies and procedures.

Knowledge of laws, regulations, policies, concepts and principles, applicable to DoN lodging, to provide guidance and advice in the operation and maintenance, fiscal management, and procurement of furnishings, fixtures and equipment, supplies and amenities.

Knowledge of Navy lodging policies and standards including safety, environmental and fire prevention regulations and practices. Must have knowledge of Navy management procedures and front desk, housekeeping and maintenance.


Must possess a minimum of three years lodging experience.

Additional information

Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States. Salary is dependent on experience and/or education.

This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.

DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to to ensure proper consideration is given.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Click the following link to preview the applicant questionnaire: Preview Applicant Questionnaire .

Background checks and security clearance

Security clearance

Drug test required

Required Documents

  • If you are a veteran claiming Veterans' Preference, please attach your DD-214 "Certificate of Release or Discharge from Active Duty," showing all dates of service, receipt of medals and campaign badges, as well as character of service (Honorable, General, etc.). The member 4 copy of your DD-214, "Certificate of Release or Discharge from Active Duty," is preferable.
  • For a disabled veteran, you must submit a Department of Veterans Affairs (DVA) letter on DVA letterhead that states your overall combined service-connected disability rating.
  • A resume should be provided. It should include relevant work experience (start/end dates stated in month/year, description of duties and salary), applicable education at a minimum, and your contact information. For current or previous Federal employees, it should also include the Pay Plan, Series and Grade for each work experience entry.
  • For current or previous Federal employees, please attach a copy of your most recent SF-50 or agency notification of personnel action form that provides current position, grade level, and duty location.
  • If you are a veteran claiming Sole Survivor Preference, please attach your SSP documentation.
  • Please provide a copy of your College transcript(s) which support those qualifications for which you wish to have considered.
  • If you are a service member who expects to be discharged or released from active duty under honorable conditions, you may submit a certification letter to receive veterans' preference under the VOW (Veterans Opportunity to Work) to Hire Heroes Act of 2011.

- Resume.

- If claiming Veteran's Preference, a legible copy of DD-214 (page 4).

- Statement of Service (Applies to Military Members ONLY).

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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