Staffmark is partnering with our client, a global provider of financial services technology, to hire Call Center-Customer Service Representatives in Hagerstown, MD. We are looking for Customer Service Representatives that can demonstrate excellence in delivering both world class customer service and problem resolution. This position is scheduled to start on Monday 8/16. This is a temp to hire opportunity, starting pay rate is $15.00 for 1st shift and $16.20 for 2nd shift Qualifications: Must have 1+years working in a customer focused environment (call center preferred) Experience navigating dual monitors and several applications at a time required Must be able to multi-task (talk on the phone while navigating on the computer and taking notes) Strong customer focus with experience resolving issues with a positive outcome Attention to detail, strong communication and listening skills Flexibility to work any shift schedule and overtime as needed (schedules change every 6 months, schedule selection is performance based -top performers get first pick). MUST BE ABLE TO WORK WEEKENDS!! HS Diploma or Equivalent Staffmark also offers you excellent support from your local Staffmark team, weekly pay on Fridays, direct deposit, 401K, and medical, dental, and vision insurance. To be considered, for this customer service opportunity, please apply today. If you have any questions, please call us at 240-313-9100. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. About Staffmark Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.