Deputy Project Manager - Business Process Improvement

Bowie, MD
Jul 31, 2021
Aug 02, 2021
Full Time
OverviewGuidehouse is a leading global provider of consulting services to the public and commercial markets with broad capabilities in management, technology, and risk consulting. We help clients address their toughest challenges and navigate significant regulatory pressures with a focus on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that prepare our clients for future growth and success. The company has more than 10,000 professionals in over 50 locations globally. Guidehouse is a Veritas Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies. For more information, please visit: .ResponsibilitiesThe Deputy Project Manager Business Process Improvements role is to support the project manager of a multi-workstream team in the delivery of business process improvement (BPI) and reengineering solutions in a dynamic client environment. This individual will manage a team of two to four personnel in the analysis of existing business processes and technologies and generation of recommendations for improvement. The Deputy Project Manager Business Process Improvement will collaborate closely with the client to help transform their business processes and improve operational efficiency by applying BPI methodologies including process mapping, requirements gathering, workflow analysis, and creation of performance metrics. The Deputy Project Manager Business Process Improvement needs to understand BPI methodologies but will primarily be responsible for the management of BPI team members who will be performing analysis and recommending improvements. The Deputy Project Manager Business Process Improvement will serve as the go-between for client requests and the Project Manager to ensure that priorities and recommendations are appropriately meeting both internal team member and external client expectations. This includes meeting with clients and internally to develop project plans, run iterative / agile meetings, and report on the timing and completion of deliverables. The Deputy Project Manager Business Process Improvement will coordinate with diverse groups of client stakeholders to facilitate project progress, and help lead the designing, planning, and execution of deliverables that promote stakeholder buy-in and ensure successful adoption of project goals. Responsibilities: Serve as a main point of contact for daily client needs Hold regular meetings with client to gather information regarding existing business systems, processes, and technology Apply BPI best practices to develop recommendations for process improvement, and translate ideas into high-level graphics and documents that will be used to brief business stakeholders and senior executives Manage team to create deliverables that clearly synthesize information into recommendations for improving clients business processes Present recommendations to clients in meetings and facilitate discussions on those items Qualifications Active Public Trust BS degree in relevant discipline At least 3 years of demonstrated experience managing teams in the documentation of business requirements, documentation of processes, creation of SOPs, development of process improvement recommendations, and presentation to clients Strong critical thinking skills, writing skills, and communication skills in order to understand clients problems and identify process improvements to address challenges Organized, flexible, adaptable, team oriented, and able to operate effectively in ambiguous situations A working understanding of BPI methodologies including process mapping, requirements gathering, workflow analysis, and creation of performance metrics Ability to utilize MS Office suite, including Visio, to prepare presentations and gain stakeholder buy-in Preferred: Familiarity with law enforcement organizations or large federal organizations Experience managing clients in a dynamic federal environment where priorities can shift rapidly and access to technology can also change dramatically over the life of a project Prior management consulting experience Certification in Project Management (PMP or CAPM) Knowledge and experience using Lean Six Sigma methodologies Familiarity with data analytics and visualization tools such as R, Python, Robotic Process Automation (RPA), and Tableau Experience with financial management principles, objectives, and processes Clearance: Active Public TrustAdditional RequirementsThe successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.Disclaimer About Guidehouse Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee. Rewards and Benefits Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program by Jobble