Support Services Specialist

Employer
USAJobs
Location
Washington, D.C
Posted
Jul 31, 2021
Closes
Aug 05, 2021
Hours
Full Time
Duties

Summary

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at www.jobs.irs.gov
Learn more about this agency

Responsibilities

WHAT IS THE FACILITIES MANAGEMENT & SECURITY SERVICES (FMSS)DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

The following are the duties of this position at the full working level. If you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and will receive training to help you grow in this position.

-Incumbent serves as project leader for the planning, development, coordination, and implementation of majorreal estate projects that impacts multiple IRS locations and/or organizations. In this role, he/she typically directs at least two (2) project teams responsible for implementing real estate projects impacting over 50,000square feet of space, involving a project budget of $2 million to $7 million, and generally lasting no more than one to two years in duration. However, some larger and more complex build-to-suit locations or projects could last more than 24 months. Provides key oversight to team members and ensures all project tracking and documentation aspects are completed accurately, thoroughly, and timely.

-Incumbent is responsible for managing the initial design and construction projects awarded under the IRSFMSS Internal Leasing Program by interfacing with the Lessor, GSA and contractors in support of the IRS lease award. The incumbent provides general oversight of the project in cooperation with a GSA representative by managing IRS lease projects for both build-to-suit and existing building alterations from development of the Solicitation for Offer (SFO) to final acceptance of the site. This person may receive a warrant to contract up to $100,000 in alterations work toward project completion.

-Incumbent is responsible for administering an IRS lease following occupancy of the facility and may be designated as the Contracting Officer's Representative (COR). In this capacity, the incumbent is a lease administrator, who handles any lease issues and enforces the provisions of the lease. This may include sending reminder notices of work to be done, requests for corrective action of lease deficiencies, development of "cure" letters for the CO's signature, etc. This person would also coordinate background investigations with the Lessor to ensure compliance with Homeland Security Presidential Directive #12(HSPD-12) requirements.

-Incumbent is responsible for the planning, development, coordination, implementation, and assessment of major property management projects characterized by extreme complexity/sensitivity as well as broad in scope. Proactively consults with management at all levels to identify/define customer needs and requirements relative to equipment and furniture needs. Communicates workplace standards required in the property management program. Develops creative approaches to problem resolution when resources, space, and/or funding is not available or limited.

-Incumbent provides authoritative technical advice and seasoned policy interpretations pertaining to the availability, acquisition, and use of all forms of property. Takes a leadership role in articulating authoritative technical information and policy areas in discussions among management officials. Serves as key consultant in facilitating the resolution of controversial/sensitive issues through creative methods and techniques.

Travel Required

25% or less - You may be expected to travel for this position.

Supervisory status
No

Promotion Potential
13

Requirements

Conditions of Employment


- This is a bargaining unit position.
- Tour of Duty: M-F 8:00a-4:30p
- Alternative work schedule, staggered work hours or telework may be available.
- If you are in a telework eligible position, you may be directed to temporarily telework on a full-time basis due to COVID 19. Employees must be within a 150-mile radius of their official assigned post-of-duty (POD) while in a telework status. Once normal operations resume, employees may be directed back to the office to perform the duties of their position. Telework eligibility does not guarantee telework; employees must meet and sustain IRS telework eligibility requirements and supervisor's approval to participate in the IRS Telework Program. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
- Must be a U.S. Citizen or National.
- A 1-year probationary period is required.
- Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
- Undergo an income tax verification and review of prior performance/conduct.
- Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).
- Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
- If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
- Go through a Personal Identity Verification process that requires two forms of identification from the Form I-9 . Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be unexpired original or certified copies.
- Provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))
- The employment of any candidate, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns. This audit may include up to 2 years of returns.

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement:

SPECIALIZED EXPERIENCE Grade 13:To qualify for the grade 13 level, you must have at least one year of specialized experience equivalent to the GS-12 which is the next lower grade level of the normal line of progression of this position in the Federal government. Specialized experience is experience that is related to the work of this position and has provided you with the competencies required for successful job performance. Qualifying experience is experience that demonstrated accomplishment of support services activities and project assignments that required a comprehensive knowledge and skill in applying and adapting a wide range of qualitative and/or quantitative methods for the assessment and improvement of program effectiveness and the improvement of complex administrative processes and systems pertinent to the position to be filled. This knowledge is generally demonstrated by assignments where you analyze a number of alternative approaches in the process of advising management concerning major aspects in planning, directing, and coordinating support services programs and operations.

For more information on qualifications please refer to OPM's Qualifications Standards .

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.
  • Note: If substituting Superior Academic Achievement (SAA) for experience at the GS-7 level, please note that grade-point averages are rounded to one decimal place. For example, 2.95 will round to 3.0 and 2.94 will round to 2.9. The Qualifications requirements above will reflect if SAA is accepted for this position and the online questionnaire will offer the option to select SAA as a qualifying response.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page .

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Additional information

1 Position in Facilities Management & Security Services (FMSS), located in Washington, DC

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.

Rating: You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Interpersonal Skills
  • Oral Communication
  • Problem Solving
  • Teamwork
  • Technology Application
  • Writing


Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of two quality level categories, CAT A/B, CAT C depending on your responses to the online questions, regarding your experience, education, and training related to this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.

Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned quality group and considered before non-preference-eligibles in that quality group. Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest quality group for this position. For scientific and professional positions Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category for this position, except at the GS-09 and above.

Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group order. We will not reimburse costs related to the interview such as travel to and from the interview site.

If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP) , you must receive a rating of category (CAT) A/B to be rated as "well qualified" to receive special selection priority.

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Position sensitivity and risk
Non-sensitive (NS)/Low Risk

Trust determination process
Suitability/Fitness

Required Documents

The following documents are required and must be provided with your application for this Public Notice:
  • Resume - For qualification determinations your resume (uploaded or created in USAJOBS) must contain hours worked per week and dates of employment (i.e., month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient and you will not receive consideration for this position. If you are a current Federal employee or previous Federal employee, provide your pay plan, series and grade, i.e. GS-0301-09. Do NOT include photographs (or links to social media such as LinkedIn ), inappropriate material, inappropriate content, nor personal information such as age, gender, religion, social security number, etc., on your resume. ( Cover letters are optional.) Please view Resume Tips.
  • Online Application - Questionnaire
  • Proof of Enrollment or Education - For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.
  • Registration/License (IF APPLICABLE) - active, current registration/license
  • Veterans' Preference (IF APPLICABLE) - If you are claiming veterans' preference, you must submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. Ten-point preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15 , along with the required documentation listed on the back of the SF-15 form. For more information on veterans' preference view FedsHireVets.
  • Military Spouses - You MUST submit verification of the marriage to the service member(i.e., a marriage license or other legal documentation verifying marriage) AND (1) a copy of your spouse's active military orders; OR (2) verification of your spouse's 100% service-connected disability (e.g., VA Letter and/or DD-214); OR (3) verification of the service member's death while on active duty (DD-1300/Death Certificate). You are not eligible if you were not married to the veteran at the time of death or have since remarried.
  • Current and Former Federal Employees Documentation - It is recommended that you submit a copy of your most recent SF-50 (Notification of Personnel Action) or equivalent personnel action form which shows your current grade and competitive service status.
  • Career Transition Assistance Plan (CTAP) (IF APPLICABLE) - IRS CTAP eligibles can apply for jobs within and outside the commuting area. Treasury CTAP eligibles can apply for jobs within the commuting area. Find required documentation at: Career Transition Assistance Plan (CTAP).
  • Interagency Career Transition Assistance Plan (ICTAP) (IF APPLICABLE) - If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents.
  • Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).

    Similar jobs