IT Specialist (Systems Analysis)

Washington, D.C
Jul 31, 2021
Aug 05, 2021
Full Time


Location of position:
GSA Office of Inspector General
Office of Investigations, Intelligence Division
1800 F St NW
Washington, DC

The mission of the Office of Investigations is to manage a nationwide program to prevent, detect, and investigate illegal or improper activities involving GSA programs, operations, and personnel.

We are currently filling one vacancy, but additional vacancies may be filled as needed.

Learn more about this agency


As an IT Specialist, you will serve as a Systems Analyst supporting the data analytics program to develop business intelligence solutions: the collection, analysis, and enhancement of data to yield actionable information through the development of reporting, dashboards, and other visualizations. You will also support the Office of Investigations through the administration and management of an information management system to include user support and the planning, design, and implementation of system enhancements. Duties may include the following.
  • Serve as an expert in the development of data visualizations. Develop and analyze metrics in consultation with stakeholders. Prototype, code, test, and implement queries, reports, dashboards, and presentations.
  • Identify and analyze data from multiple sources to yield information to support the detection of fraud, waste, and abuse. Perform data discovery, data mining, and visualization to provide business intelligence solutions to drive decisions. Assist with data preparation, including data cleansing, transformation, matching, aggregation, and structuring for repeated data loads supporting modeling and analysis.
  • Support the Data Analytics team in all aspects of data mining and analytical modeling, from the development of business understanding to the deployment of solutions.
  • Collaborate with leadership, end-users, IT-staff, and the vendor to identify needs and opportunities for improved service. Coordinate with leadership and the vendor to develop business and technical requirements.
  • Investigate and resolve information management systems issues, and develop techniques to resolve open requirements, data issues, and configuration problems.
  • Work with the vendor to implement system changes into testable prototypes. Plan and execute system tests; identify errors and weaknesses in database design, queries, and application behavior. Coordinate system deployments with leadership, users, IT-staff, and the vendor.

Travel Required

Occasional travel - Occasional Travel

Supervisory status

Promotion Potential


Conditions of Employment

  • US Citizens and National (Residents of American Samoa and Swains Island)
  • Meet all eligibility criteria within 30 days of the closing date
  • Register with Selective Service if you are a male born after 12/31/1959

If selected, you must meet the following conditions:
  • Receive authorization from OPM on any job offer you receive, if you are or were (within the last 5 years) a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch.
  • Serve a one year probationary period, if required.
  • Undergo and pass a background investigation (Tier 5 investigation level).
  • Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security's e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
  • Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position
  • Meet the minimum age limit


The GS-13 salary range starts at $103,690 per year. If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.

Applicants applying for the GS-13 grade level must meet the following requirements:
Have IT-related experience demonstrating EACH of the four competencies AND one year of specialized experience equivalent to the GS-12 level in the Federal service as described below:

  • Attention to Detail - This skill is generally demonstrated by assignments where the applicant keeps abreast of latest technology, information, research, etc., to maintain knowledge in field of expertise (for example, reads trade journals, participates in professional/technical associations, maintains credentials).
  • Customer Service - skill is generally demonstrated by assignments where the applicant promotes or develops and maintains good working relationships with key individuals or groups.
  • Oral Communication - This skill is generally demonstrated by assignments where the applicant serves on panels, committees, or task forces as a representative for the organization on technical or professional issues.
  • Problem Solving - This skill is generally demonstrated by assignments where the applicant monitors current trends or events (for example, technological, economic, political, social, educational, or employment trends or events) and applies the information as appropriate.

SPECIALIZED EXPERIENCE REQUIREMENTS: Specialized experience is defined as experience in all of the following areas:
  • Developing advanced data visualizations using platforms such as Tableau, PowerBi, MicroStrategy, or SAS Visual Analytics.
  • Use of relational database management systems such as Oracle, Microsoft SQL Server, Teradata, or MySQL.
  • Experience with scripting and statistical data processing environments such as SQL, Python, R, or SAS.
  • Performing problem management activities for complex business intelligence/information management systems, to include root cause analysis, and responsibility leading the development and implementation of problem resolutions internally or with vendors.
  • Leading the development of requirements documents, implementation documents, and test plans for complex IT and/or analytics projects.
  • Demonstrated experience in a project-lead role using project management platforms such as Microsoft Project, Jira, or Project Manager. Use of service desk/workflow platforms such as Remedy, Cherwell, or Jira to track work.


Additional information

Bargaining Unit status: Not Covered by a Bargaining Unit

On a case-by-case basis, the following incentives may be approved:

· Recruitment incentive if you are new to the federal government

· Relocation incentive if you are a current federal employee

· Credit toward vacation leave if you are new to the federal government

Additional vacancies may be filled from this announcement as needed; through other means; or not at all.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will use a method called Category Rating to assess your application. Here's how it will work:
  • You will be scored on the questions you answer during the application process, which will measure your possession of the following competencies or knowledge, skills, and abilities:
    • Advanced skill in use of business intelligence applications.
    • Ability to use a wide variety of data analysis techniques to present meaningful data to relevant stakeholders.
    • Skill in working with stakeholders to develop business and technical requirements for business intelligence/analytics/IT applications.
    • Knowledge of project management principles, methods, and tools.
    • Skill in IT application testing and coordinating with vendors to implement system changes.
    • Skill in monitoring the day-to-day operations of IT systems.
    • Skill in developing and administering training to end users of IT applications.
  • Your answers to the questions will be used to place you in one of three categories: Best Qualified, Well Qualified, or Qualified.
  • We will verify your answers to the questions in your resume. If your resume doesn't support your answers, we may lower your score, which could place you in a lower category.
  • Within each category, veterans will receive selection priority over non-veterans.

Additional assessments may be used, and, if so, you will be provided with further instructions.

If you are eligible under Interagency Career Transition Assistance Plan or GSA's Career Transition Assistance Plan (ICTAP/CTAP) , you must receive a score of 85 or higher to receive priority.

To preview questions please click here .

Background checks and security clearance

Security clearance
Top Secret

Drug test required

Required Documents

ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.

For each job on your resume, provide:
  • the exact dates you held each job (from month/year to month/year)
  • number of hours per week you worked (if part time).

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

If you are claiming veterans' preference:
Copy of your Certificate of Release or Discharge From Active Duty, DD-214 that shows the dates of your active duty service. If selected, a DD-214 showing your type of discharge (member 4 copy) will be required prior to appointment.
(b) If you are claiming 10-point preference or derived preference (a spouse, widow or widower, or parent of a deceased or disabled veteran), submit both of the following in addition to the DD-214: (1) completed SF-15 form; and (2) proof of your entitlement (refer to SF-15 for complete list).

If you are active duty military - Certification on a letterhead from your military branch that includes your rank, character of service (must be under honorable conditions) & military service dates including discharge/release date (must be no later than 120 days after the date the certification is submitted).

If you are ICTAP / CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.

Current or Former Political Appointees: Submit SF-50.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Similar jobs