Assistant Operations Manager

Edge Concepts
Arlington, VA
Jul 29, 2021
Aug 04, 2021
Full Time
Who We Are:As an emerging front-runner in the marketing and advertising industry, we are dedicated to helping our clients establish, build, and manage their local market presence for specialized goods and services. Through progressive campaigns managed by innovative executives, we see to expand our client's vision and impact of the brand through continuous customer engagement and elevation of the brand experience. The past year has been once of tremendous growth, and now we are seeking new top talent as we roll out or next wave of extraordinary campaigns.The Role:The Assistant Operations Manager will follow the Management Development Program to gain an overall understanding of the industry, our business, and the firm's operations functions. This dynamic role will initially be responsible for learning the key components of our product knowledge, business and communications techniques, and cross-train with all team members. As the individual gains experience and expertise in the role, they would be expected to increase the personal impact on the assigned campaign. The primary purpose of the Management Development Program is to prepare an individual to take a lead role in location management upon completion in the first year. All Assistant Operations Managers are leaders, trainers, and customer service specialists. They value their team members and are expert collaborators in managing marketing promotions and brand experiences for consumers.Key Responsibilities:Assist in developing marketing and sales strategies to achieve defined business objectives and leverage global brand positioning, and solidify the company's superiority through our customersPartner with the marketing team to deliver compelling in-person marketing programs that drive salesWork closely with Market Managers, and Sales to develop Go To Market Strategy for existing and new customer service initiatives to drive salesResponsible for management and monitoring of marketing budget and initiatives execution and metricsCreate and Align all customer communication, presentations, and collateral. Train and educate Sales Team on how to deploy to join in customer presentationsProactively create selling opportunities based on Seasonality and Roll OutsPreferred Qualifications:Strong communications (verbal and written); and excellent customer service skillsThe successful candidate should have a Bachelor's degree1-2 years in customer service, sales, or marketingMust have a win/win attitude with high-energy leadership abilitiesAbility to analyze data and follow through on action plansDemonstrated ability to embrace and facilitate changeAbility to assume additional responsibilities including people management after a successful performance in the Operations Management Trainee positionOccasional overnight travel required; ability to independently travel as needed, without restriction, by all transportation modes, including car, plane, or train for training or meetings.Ability to relocate preferred.Powered by JazzHRT5a5phj0Om

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