Books-A-Million, Inc.
Columbia, MD
Jul 30, 2021
Aug 03, 2021
Accountant, IT
Full Time
Job Description Reporting to the General Manager, the Bookseller is responsible for providing exceptional customer service to all customers in a friendly and helpful manner. They should be knowledgeable about books and other merchandise in the store, proactively seek to assist customers and provide an outstanding shopping experience. Roles and Responsibilities * Provide customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering. * Sales of all products, offer point of sale initiatives including Membership programs, Educator programs, and other company sponsored programs. * Product delivery and placement on to the sales floor in accordance with merchandising guidelines and timelines. * Recover the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, store housekeeping tasks as required. * Protect company assets by adhering to all loss prevention standards and acting with integrity in all transactions. * Other duties as assigned including, but not limited to assisting in other departments, receiving shipment, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness. Core Competencies * Interpersonal Skills * Self-Management * Communication Skills Job Requirements Core Competencies * Interpersonal Skills * Self-Management * Communication Skills Qualifications and Education Requirements * High School diploma or equivalent * Previous retail sales experience preferred Preferred Skills * Computer skills and cash register skills Physical and Environmental Requirements * Must be able to stand and walk for extended periods of time. * Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities. * Must be able to lift objects up to 60 lbs. with or without assistance.] * Must be able to communicate using speech, sight, and sound with or without assistive device. * Must be able to stand, walk, climb, bend, stoop or crouch while performing daily activities of the job.#06022021